102 comments found.
Hi, I can’t activate the responsive mode, it’s not displayed in Appearance/Customize/Site Layout. How to fix this? Thanks
Hi.,
We have removed that option from our theme options. And our theme is fully responsible in mobile device. So, there is no need to enable that option,
Refer : https://snag.gy/KZl4se.jpg
Regards., DesignThemes Support.
Hi, not responsive on a mobile device, how to fix this?
http://5b9.68c.myftpupload.com/images01/screen.jpgThanks
Hi Jckwan..,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes.So that, we can check and have a clear look from our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
I sent the information. Thanks
Hi Jckwan..,
Please send your site URL to login
Regards., DesignThemes Support.
I sent the information. Thanks
Hi Jckwan..,
Thanks for the credentials!!
The issue have been resolved. Kindly take a look at your site.
http://5b9.68c.myftpupload.com/Ratings!!
We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.
We want to thank our customers by providing a discount of 10 % on your next purchase of any of our themes. Make use of this discount simply by providing us a 5 star rating in the theme review. http://wedesignthemes.com/support/discount for more details.
Regards., DesignThemes Support.
Hi I purchased this template and once uploaded and I installed the demo content the website is ion desktop view not responsive on a mobile device, how to fix this ? Please help visit www.prowaxx.com.au
Hi Classiera..,
Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we will check the issue and fix it ASAP!!.
Regards., DesignThemes Support.
Dear Customers
We will be on Holiday for Next 3 Days! (25.08.2017 to 27.08.2017) . Thank you Very Much for Understanding…Team will be back on Monday
Regards., DesignThemes Support.
Is Fully Responsive?
Hi.,
Thank you for contacting us.
Yes its 100% fully responsive,
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Desighthemes,
How can I change the size of the logo in the navbar when I scroll down? When I change the height of the ID: #logo a it only changes the size of the logo in the navbar but when I scroll it goes small again.
What can i do?
Hi 2Apps..,
Kindly get into your Dashboard -> Appearance -> Customizer -> Additional css and add the below given css code.
.is-sticky #logo a {
height: 26px;
}
Note: Change the values as per your needs.
Hi,
How do I change the size of the logo?
Hi 2Apps..,
Kindly get into your Dashboard -> Appearance -> Customizer -> Additional css and add the below given css code.
#logo a { height: 26px; }
Note: Change the values as per your needs.
Regards., DesignThemes Support.
Hey, how to change the site loader logo ?
and when you disable the site pre loader, it puts some text: “Car Wash” up in the left corner of the page…
also, the e-form forms dont import with the demo content
actually, they do import (i can see the entrys in the db), but they dont show up in the e-form list of forms…
Hi.,
1 ) Do you want to change the loader text http://prntscr.com/fjyne2 ? then get into the file path wp-content/themes/car-wash/header.php there you can change the text.
Refer : http://prntscr.com/fjyo3o
2 ) Sorry for the trouble, get into the file path wp-content/themes/car-wash/header.php and modify the code like the screenshot and check out the loader text issue.
Refer : http://prntscr.com/fjyocj
We will fix this issue in our next update.
3 ) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Thanks for you reply, and that did the trick 
As the site currently is on my localhost i can not provide login information.
The e-form issue is a bit strange…
Will you include the latest e-form update in the next theme update ?
Hi.,
1 ) OK, Thank you.
2 ) Kindly send us some video, where you have the e-form issue. So, that we will have a clear look from our end.
Note : Yes, we will include the latest e-form.
Regards., DesignThemes Support.
Hi rsriram, The template colors, are fully customizable?
Hi.,
Thank you for the interest in our theme. Yes the theme colors are highly customizable using theme options as shown in this screenshot https://snag.gy/EYdjuz.jpg
If you have any queries, we will help you right away.
Regards., DesignThemes Support.
Congrats good work! goo luck with sales
Hi Themecat_info.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Great Work, Congratulations GLWS
Hi TmdStudio .,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
fantastic work very cool ! all the best for your sales and a nice day
Hi EricProchnow .,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Good luck with sales !
Hi HannahZi .,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Great Work! GLWS
Hi XeCreators.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Nice work GLWS ..!!
Hi invent_theme.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Amazing Work, Good Luck With Sale 
Hi joomlastars.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Congratulations. Excellent theme. Good luck with the sales
Hi janxcode_team.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
hey, after activating Unyson > Active Extensions > Backup & Demo Content
the Tools > Demo Content Install > Select the demo Content menu dont show…
also, would be nice if you could include the lates version of eForm… “eForm: New updated version 3.7.3 is available. You currently have version 3.7.1. “
following step 3 (3.1) in the documentation, only Backup show under Tools…
Seems like demo data is missing…
Hi Joransrb.,
Thank you for the purchase of our theme. We are updating the theme now dummy contents and it will be completed in few hours. We will release the updated version asap. Thanks for the patience.
Please let us know if you have any other queries.
Regards., DesignThemes Support.
Ok, thanks
Hi Joransrb.,
The updated dummy data version is already LIVE and you can download it. Please let us know if you have any queries.
Regards., DesignThemes Support.
awesome, thanks
Hi.,
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Congratulations! Nice Work, Good Luck With Sale
Hi szthemes.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Nice theme gud luck
Hi AliA.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Congratulations!
Amazing Work, Good Luck With Sale
Hi ThemeCuriosity.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
