279 comments found.
Hello, great theme you have here. Just three pre-sales questions:
1) I have a client that needs two of their certificates (images) displayed on the header. Is there a way to add these in any of your headers?
For example in this header:
http://demo.goodlayers.com/realfactory/You have some certificates information displayed on the same row as the logo but with text. Is there a way to add images there or where the “Get a quote” yellow button appears?
2) On all your contact pages I can’t see a styled google map. Is snazzy maps styling supported for google maps? Is there a field where you can insert the javascript style array for the map?
3) I see that you use ilightbox which is great! This lightbox supports individual gallery display by clicking on a thumb. I.e. You have created a grid of projects in the portfolio and each project shows on the gird through its featured image. However when the user clicks on the grid item thumbnail (the project’s featured image) all the images belonging to the specific project open up in the lightbox.
This is very useful for clients that want to present projects through images only and not go into detail. Thus the user is presented with a project grid and can check each project gallery without changing the current page – all through ajax.
For this to work it needs to be configured by calling a script:
Please see FAQ 3 at the ling below
- How to create multiple galleries using “rel” attribute?
https://www.ilightbox.net/faq.htmlSo can I have this functionality for the portfolio? If not we have to use a plugin which is not preferable for speed reasons but it does the work.
Thanks in advance.
Hi,
1. Not vie theme option. You have to customize the code directly in this case.
2. Yes, you can use Snazzy maps in this case. If you need to put extra js script, you can put it in theme’s admin panel directly.
3. Nope, we don’t have such a feature :/ We will consider for this in the future.
3.2 I’ll let dev check if you can do this or not.
Thanks for interest by the way 
Thank you for your replies. I will also have a look at Infinite.
Hi,
For 3. If it’s in this page: http://demo.goodlayers.com/realfactory/portfolio-modern-4-columns/ it will only scroll to featured images of next time. (But we will consider to add the feature you suggested in future update)
Is there a way to adjust the speed of the blog carousel when set on auto?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Salve ragazzi, prima di tutto complimenti per il tema, davvero fantastico. Volevo sapere se il tema è compatibile con il plugin Polylang per permettermi di utilizzare il tema in più lingue. Aspetto una vostra notizia e se potete aiutarmi con l installazione corretta di questo.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Also please submit a ticket in English language.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, I saw in goodlayers core plugin changelog that RTL is added. Is it true? would you please explain more about this change and how exactly does it work in RTL languages?
Sorry, currently the rtl added to core to apply to only Infinite theme but not for this theme yet. We’ll see if we could done this in the future or not.
Thanks!
Aha!!! I thought Goodlayers core plugin is same for all these themes!!!
Hi, we are using your theme Real Factory and it’s amazing. Based on client’s request, we need to translate our site in few languages. We installed Polylang plugin and it works fine but we have some problems about translating few widgets. There are printscreens of demo parts which we can not translate. Looking forward to hear from you soon about solving our problem.
https://ibb.co/jRHDZ5 https://ibb.co/bwFNSQ https://ibb.co/htVYZ5Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, i’m using the post slider element on my home page, but it shows only one post at the time while i’d like to show 3. How can i fix this?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi. I am using your theme and have a question: can I insert a gallery element inside a tab of a toggle box? I need the gallery to slide the different pictures, so I can’t do it with the shortcode gallery option. How can I do this?
Hi,
Sorry, I don’t quite understand your question. Did you mean you want to use “slide” gallery shortcode inside a tabs ?
If so, I don’t think that’s possible
Yeap. That was it. Oh, pitty. Thanks for your answer.
Import menu empty
Hi, when i import all data, a massage say “ok”. Main menu & Mobile menu are create but menus are empty…
an idea ? thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
ok
The sub header under the menu. How flexible is the height?
Hi,
Did you mean this? https://monosnap.com/file/fbXRVfZ0LO7dghBVxiXgFm0utzsM7T . Well, in each pages, you can set the page title style like this: http://take.ms/g8wg3 also you can set the global setting in admin panel http://take.ms/R12Hx
Thanks for interest by the way
Hello! We have a doubt. Can we put a Portfolio inside a Market Sector? For example: add inside Automotive Parts & System a Portfolio to show our works per category. Or, Have the site a short code of Portfolio? Another doubt, Have you a test version for this theme? Thanks!
Hi,
First of all, Thanks for interest
1. Yes, you can do that. Because each Market sector is created by page and in those page, you can put the list of portfolio.
2. This theme is compatble with WP4.8
Cheers!
Hi, I’ve purchased theme – thank you. I have a question regarding sharp looking logo. If I add logo, my logo png file is changed and becomes blurry. is there a way to leave it crisp and nice like original png? Thanks.
also I see it is not importing MENU data from import. even though it says successful – Menu’s are not imported
HI,
1. To make it 100% sharp, make sure that you set the same width as your original file here: http://take.ms/72HdM
2. Go to Apeearance > Menu > Menu Location and make sure that you set the navigation here: http://take.ms/c3Z3e
Hope this help
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, is it possible to add a portfolio within market sectors? I want to include products within the sections of market sectors and then you can enter the description of each one of them.
Hello, is it possible to add a portfolio within market sectors? I want to include products within the sections of market sectors and then you can enter the description of each one of them.
Hi,
Did you mean that you want to list the portfolio like this instead? http://take.ms/YCOTb Yes we also have the column like this for portfolio as well.
Thanks for interest by the way
Hi! This theme supports qtranslate plugin? Thank you in advance!
Hi,
Sorry this theme doesn’t fully support qTranslate. We suggest WPML instead or you may use Plolyland instead.
Thanks for interest by the way
Hi. In new update what fix or added?
Hi,
You can check our changelog here: http://support.goodlayers.com/document/changelog-real-factory/.
GoodLayers Team
Hi there, I would like to buy this theme. But I don’t need the shop feature (ecommerce) would it be at the same price? If no, then can I use this theme without activating the Woo plugin?
Thanks
Hi,
It’s still the same price. Woocommerce is a free plugin and what’s shown in the demo is the demonstration when you use this theme with Woocommerce.
Thanks for interest by the way
Hello
we want to buy this theme, but we need to have multi language. In the description is written, that there is a WPML support, thats great! But where is the function in the theme, where customers can switch to another language? We can’t find this function in the demo theme…
Best regards
Hi,
First of all, Thanks for interest
Yes, it supports WPML. We can guide you to add the switcher after purchasing, just submit a ticket in our support site
Cheers!
Thanks!
In the elements bar, there are these two elements called ‘master slider’ and ‘layer slider’, but they arent included in the theme currently, are they?
Those two sliders are not included but we just have it as item, in case customers have it so it can be easily called via page builder.
Hi there, how do you go about making the logo bigger inside the Header Bar of the demo without increasing the current padding? I like the current size of the header bar, but want to increase the size of the logos height?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Do you sell the PSD or HTML5 files separately?
Unfortunately, we don’t have HTML for our themes We only create Wordpress theme.
Thanks for interest by the way
Do you sell the PSD separately?
Sorry, we don’t do that. It’s only included in the theme package (only homepage, blog page, service page, portfolio page.)
