72 comments found.
Hello, how are you? Would you help me? I put 9 items per page in my online store, but the items are not properly sorted. Would you help me?? Example: https://prnt.sc/gvtw6q Thankss!
Please send me admin and FTP details on jakjim@gmail.com and we will check this for you
Hi, Just wanted to say that design is delicious. Great work!
Many Thanks!!
Pre sale questions: Is there anyway to make the full product images clickable and not just the title? And also is there a way to remove the pre loader that you see when loading the homepage?
Yes with a small code changes
for both or just the product image?
for both
Its just a few code changes and we will do it for you if you purchase our theme 
Did you made any decision?
Hello, How can i change the intro animation for another gif image
intro animation comes from css style not a image. We have made it with css style. That’s why currently it not possible to change with any other image. We can customize it for you on request
I want change for this gif animation… please do it for me:
https://38.media.tumblr.com/74c5f092c4f4e8b300d5abf003d7dec9/tumblr_nk9ih4FW6y1qbm5zto5_r1_1280.gifPlease send me admin details on jakjim@gmail.com and we will do it for you
Hi Price filter option available in shop, if so can i get demo page link
Price filter is a WooCommerce widget, if you set shop page with left or right sidebar then you can easily set price filter.
ok then side bar option available in template?
Yes
Hi Jthemes , i have purchased this theme and recently installed it . I have a problem with homepage loading ( infint loop). I believe that there is a problem between Revolution Slider and the Page Builder because if one of those plugins is deactivated the infinit loop dissapear. How can i fix this incompatibility?
hi,
Please send us admin and FTP server details and we will check this for you
Thanks & Regards, jim
You can send that on jakjim@gmail.com
One click demo import is not working and manual import finish but the “HOME PAGE 3” page is not opening
Please help me.. i need the theme activated with the “home page 3” entirely as the theme demo working
Please send admin and FTP server details and we will check this for you.
PS . It’s already day end for us so expect further support tomorrow
Thanks & Regards, Jim
how can edit this themes
What do you want to edit. ?
thanks for support. actually i want put my logo and change image and pur my content and if possible i little change in page
and one more things could you please inform that we can be edit or import in bootstrap studio
Please check your site now
HI , how can be open this template on bootstrap studio
We have already updated on email
On the Preview the Background images in the header reach to the top. But I cant find an option for that. How to archive this ? I just want to have it like in the demo.
Hi, please import demo content which is included with theme package, you will get all pages like our demo. If you cannot please send us your site URL and admin access, we will set it for you.
I was importing the demo content. I wanted to have this : http://event-theme.com/themes/naturix/home-2/
A Background image that is behind the menu. I found different Template on the pages section. And I found the option “Header Banner Type” with “Background feature image” but it has no effect.
Please send admin and FTP details and we will check this for you
If you imported demo content properly, you can easily set up home-2 as your home page, in admin panel->pages, you will find this page. Could you please send us your site URL and admin access, we will set it for you.
Hey jThemes, I have purchased this theme and everything about this theme is great. Could you please inspect why the category dropdown on the Shop page is not working? and how can I make it work? Thanks. Looking forward to hear from you asap.
Is it possible for you to send screenshot and site url so we can check this for you
Sorry to write in comment. I have already received you support mail and I am going to share the admin info in two minutes so you can fix it.
Ok
Hi, this template works with Visual Composer?
Not yet, we are using site origin page builder but we are working on its VC compatible version and that should be available soon
Hi,
We finally have our template ready with Visual composer, Please check again.
Thanks & Regards, jim
We have finally updated our theme with visual composer, If you have not made any decision I request you to check our theme again.
Thanks & Regards, jim
Did you checked our theme?
Very beautiful theme but it takes a long time to load and is not optimized for the mobile version (phones) moves too much and is very slow
Hi,
Thanks for your interest. We checked our theme and it is mobile ready, still if you need more customization, we will do it for you. For increase loading speed you can use any cache plugin.
Thanks & Regards, Jim
Very nice design. But Site Origin as page builder is, sorry, total crap. Pls. update to the Visual Composer soon. Then this would be a blast!
We are on it
We finally have the Naturix theme ready with visual composer, Please check
I can’t install the theme NUTRIX Do tell I can I do. Because I bought and I can’t to install
I install but It is impossible to work in theme….. I can’t see anything from my photos, and all of things that I created…
Please send us admin and FTP details and we will check this for you. You can send details on jakjim@gmail.com
I sent my IP and password Please check my situation. Thank you
Beacuse I need my site to work because I live of these. Thank you.
Yeah I got the details and we are on it, Please wait and I will update you as soon as I setup it for you
Oops details are not working, Please send correct details
Thanks & Regards, jim
I should like to express my gratitude for all the help I received in these days from Jim. He is very efficient and very nice person. He helped me in my site a lot!!! I want to recommend his services and his kind attention and consideration. Thank you so much! I will recommend your theme because it is beautiful and the service is excellent, it works perfect. Best Regards!
Many Thanks for your kind comments, Please rate us 5star if you like our work and support. You can rate and comment us from below link
http://themeforest.net/downloadsThanks & Regards, jim
Of course!!!! Jim and I wish you all well.
Awesome Work Good Luck For Your Sales
Thanks mate!!
Nice theme, Good Luck With Sale 
Thanks Martin
Congratulations!
Amazing Work, Good Luck With Sale
Many Thanks!!
Amazing work Congratulations.
Thank you
