Hi,

Did you use latest theme version ? Could you send the error that’s showing so we could see more about this ?

Thank you.

Hi,

Yes, but if you need it first, please feel free to pm me via the form in our profile page. I’ll send you the file directly.

Hi,

Also, how can I modify the button shortcodes to get transparent buttons with borders? e.g. I have a black background so I would like the button to just have a nice white border around it.

Thank you.

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hi,

1. We’re using Font awesome icons. Here’s the list : http://fortawesome.github.io/Font-Awesome/3.2.1/cheatsheet/

2. You can edit theme’s code if you want but make sure that you have some coding skills.

Thanks for interest by the way

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

never mind – I solved the problem

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

We don’t have as built in but we can guide how to replace one, but Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hello,

I’m not sure what the exact problem is. It seems to be fine here : http://take.ms/iA2On

Hello, Yes, it is fine in Spanish. If you prove in English, French or German you could see that it is wrong, the filter by category not works very well. For example, prove http://desarrollos.angelplus.es/psdorov2/?lang=en

Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?

Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.

Hi,

1. You can set for pages, single portfolio except single blog post. (if you want in single blog too, please consider our new theme : https://themeforest.net/item/infinite-responsive-multipurpose-wordpress-theme/16869357 )

2. Yes you can

3. We don’t have test site but you can see this video : https://www.youtube.com/watch?v=agT3T6qIc9E

BTW, note that we just released a newer framework version. You can check the link I provided in 1.)

Thanks for interest by the way

Thanks again

Actually My client had Versatile on his website but with wordpresse 7.2 and woocommerce 2.6 : a lot of bugs appear : my client have to buy new licence to get support ? thank

Hi,

Actually, your client can purchase the support pack only. https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support Let him login to Themeforest that purchase this theme and go to the item page. He will see it on the right side.

But note that only him can submit ticket in our support site because it links to Envato account.

Cheers!

(BTW, make sure that he is running the latest version of the theme and turn off all other plugins first to see if those bugs gone or not.)

Hi,

Yes, it is

Thanks for interest by the way

Thanks !

Please try to reset the permalink by going to setting > permalink and set to the default one, then set back to the one you want to use.

Hope this help

Thanks i tried everything except this way lol

Thanks Aaron

Hi,

1. The table in this theme has only this style : http://demo.goodlayers.com/versatile/table/ You may need to put custom css to suit your example.

2. Yes you can do that easily via theme option.

Thanks for interest by the way

Hi,

You can also use Revolution slider as well but try to call it via shortcode. You can put the shortcode on page item ‘content’

Hope this help

thx for the answer.

i ask because the actuall master slider ist version 3.0.4 and in the theme is version the actuall version 2.14.2. or does you update the the plugin in the next time?

regards tom

Oh, please send the message through the form in my profile page. I can provide you the latest version.

Hi,

We can guide to do this after purchasing

Thanks for interest by the way

I’ll take you up on that. Thanx

Hi,

Sure, you can check the translation section in the theme documentation for this

Or if you want to change it manually in the code, try checking the single-portfolio.php file in gdlr-portfolio plugin folder.

Thank you!!! I edited the code and it works perfectly!!!

Hi,

Yes it’s fine with those latest version

Thanks for interest by the way

Hi,

As we tested we haven’t found any issues with WP4.6 so it should be fine to update. But if you find any bugs/erros, please feel free to let us know. We will fix it ASAP.

However, please also make sure that all your being used plugins are compatible with WP4.6 as well.