170 comments found.
Hi,
i can’t change the colors in the customizer anymore. After a clean install all was okay but after a few hours of work on the template this strange thing happened. Tested with some different browsers – all the same 
is there a solution for this ?
thank you
Hi,
Please try to clear your browser cache https://support-rt.com/forums/topic/tutorial-how-to-clear-your-browser-cache/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
I tried this the first but it didn’t really help. Can’t change any color options
Hi,
Did you update the theme to Nixe – v 1.4.4? If so, please contact us by using the form on our profile page https://themeforest.net/user/stmcan and provide us your website URL and WP login so we can check the issue for you.
i update to latest version and that worked for me – thank you guys !
Hi, Glad to hear you have managed to solve it. Please feel free to ask if you have any further questions. Best Regards
Hello, is it possible to have an little image (little logo) in the copyright area ? Seems you can put no html code in the copyright field. Is there a way to do this ? thank you
Hi,
Yes, you can use this solution https://support-rt.com/forums/topic/copyright-area-accecpt-html-text/#post-83023
Hi, tried that but didn’t work for me
Can you please move this question to our support forum and provide us a WP login, so we can check it for you. Thanks!
Hi there! I like this theme, i’m interested for it fot my new project. My client however would need a booking system with a calendar for renting the villa in question. Would you have a plug in to advise me that is compatible with your theme and has the features that the client requires me?
Thank you a lot! Vaneeka
Hi Veneeka,
The booking form on the demo site (very customizable) sends an email after the form being submitted. The plugin comes without a payment option but there is a contact form 7 extension that allows you accept Paypal.
3rd party booking plugins that should work with the theme. Also, the theme works with WooCommerce plugin which gives you to an ability to connect the built-in post types (single room page for example ) to the check out system of WooCommerce plugin by using the plugin’s shortcodes.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hello.
The question is how to disable comments? Disabled in Settings, disabled in Customize, in Screen Options, but still included. Should I include a plug-in for disabling comments or is there a simpler solution?
Thank you,
Vlad
Hi Vlad,
You can not disable comments for older posts by using those settings. Please follow this tutorial http://beta.beantin.se/disable-comments-pingbacks-old-posts-wordpress/
Plugin closed comments https://wordpress.org/plugins/disable-comments/
That one should work as well 
Someone was interested in integration with payment systems. For information: Contact Form 7 has an addon with PayPal
Hi, Thank you for your contribution.
Best Regards
Hi, i really like your theme and i am interested to buy it but i need to ask first is your theme capacity can hold more than 200 rooms? thank you.
Hi,
Yes, you can add more than 200 rooms. Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hello.
Installed the theme, imported the demo 1. Installed the plugin WPML. I can not create menus for languages other than English. Do not create, do not translate. In the left side there are empty sections, there is nothing to choose for the menu. How to solve this problem?
Thank
Hello,
I’ve just checked the theme with WPML and couldn’t replicate the issue. WPML is a premium plugin, you might get a better answer if you ask their support.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Thanks, understood with a theme, all perfectly works.
Hi Vlad, I’m glad to hear that it worked!
Which version on WPML is required? Will WPML Blog be sufficient?
Hi,
It is always recommended to use the most recent version of the plugin.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hello,
I have just purchased the theme, but installation is making problems. I am using a fresh install of wordpress 4.8.2 and I constantly get this error when trying to install the theme: “Are you sure you want to do this?” and installation will not complete. I have no other plugins installed.
Apparently installing via FTP works so far. WordPress installer still fails.
And one more question: which version on WPML is required? Will WPML Blog be sufficient?
Sure, You should be able to translate all parts of your website including the blog with WPML.
hi there, i’ve a question before to buy ur template, in the homepage 6, is possible edit lateral menu layout? i need that if i click on the menu button the list appear in the same page not in full width like now.. hope u understand what i mean 
best regards
Hi,
Do you mean a one-page navigation like this sample http://rttheme20.rtthemes.com/home-page-sample-5/ ?
If so, yes this theme supports one-page navigations. You can use the classic menu as a one-page menu.
Please let me know if you have any further questions
Best Regards
no i need a lateral menu bar in homepage 6, now is full width the menu, i’d like that appear the list of menu on the right side, do u understand??
If I understood correctly, it is not possible with the theme. There are only two different menus available; this one http://nixe-demo1.rtthemes.com and this one https://nixe-demo1.rtthemes.com/home-page-6/
Is this integrated with UberMenu?
i.e. does it work alright if added? as this template doesn’t appear to offer mega menus
Hi,
We didn’t test the plugin but it should work correctly. Mega menu is on our to-do list but can’t say when it is going to be added. Please feel free to ask if you have any further questions. Thank you for interesting in our themes. Best Regards
Hi
Please help me how can I reduce the size of this white box on slider. check the image below:
https://i.imgur.com/JsqhVCq.pngHi,
You can change the Content Width in the Styling tab of the slide settings. http://cloud.rtthemes.com/2017-09/nixe-slider-content-width.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi can I use booking woocomerce is posible to have in the site as this one https://www.ibizawateractivities.com
Hi, We haven’t tested the booking plugin extension of WooCommerce but this theme is compatible with WooCommerce. We are also planning to add matched styling a demo store for the plugin in the future. Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
How to I lower the size of header banner image for - https://nixe-demo1.rtthemes.com/
Hi,
Do you mean the slider the slider? I didn’t understand what do you mean by header banner image. If you’d like to change the height of the slider you can edit the slider setting in the Visual Composer http://cloud.rtthemes.com/2017-08/nixe-slider-height.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, I’m trying to register at your support system but don’t receive confirmation link
Hi,
I couldn’t find your username. Did you check your spam/junk folder for the confirmation email? If you provide us your purchase code through the form on this page https://themeforest.net/user/stmcan we can create your account. Please feel free to ask if you have any further questions.
Best Regards
After Installation I am getting this error ?
Warning: sprintf(): Too few arguments in /home/clientwebsite/public_html/hotelparki.com/wp-admin/includes/class-bulk-upgrader-skin.php on line 154
Please help asap
Hi,
It is a core WordPress error not related to the theme. The bad news is there is no line 154 in the original /class-bulk-upgrader-skin.php ( https://github.com/WordPress/WordPress/blob/master/wp-admin/includes/class-bulk-plugin-upgrader-skin.php ) which means your WordPress install might be infected. You can install one of those plugins https://wordpress.org/plugins/search/malware+scan/ to find if there is any.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Just bought it. I thought it came with a copy of visual composer but after install it tells me I have to purchase another license to use it…what am I doing wrong?
Hi,
It comes with a theme license, you can use the plugin for free and ignore the message. The plugin offers some premium content and auto updates but you don’t need them. The plugin will be updated when the theme updated.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hello, I never installed the WPML plugin, so I have this questions;
- it’s ok to setup all website on the main language and then install WPML to create other languages?
- the language selection options in the main menu appear as soon as the plugin is installed or we have to do it manually?
Sorry, I’m new at this Thank you
Hello,
- Yes, you can install it later. - It is on as default and there is an option turn it off inside the Customize -> Styling Options -> Header “Display WPML Languages Menu”
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards Tolga
Can i use this theme as one page?
Hi,
Yes, you can use it. Here is the tutorial http://docs.rtthemes.com/nixe-documentation/#article-52585
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, Can i have plugin visual composer UPDATE licence.
Hi
The plugins are updated when the theme updates. We have a extensive thread on this on our forum http://support-rt.com/forums/topic/plugins-that-come-with-the-theme/
To acces the threads on our forum create a user account with your purchase key and if any post further question(s) / issue(s) in there.
http://support-rt.com/Thank you for doing so.
Best regards,
Theme support
Hallo. Is there any booking system with ical in the theme, so i can sync it with other site?
Hi
There is no booking system like you suggest. You will have to use a plugin for such, which, when the correct one, will work just fine.
Please feel free to ask if you have any further questions.
Best regards,
Theme support
