348 comments found.
Hi, I already purchased this item and i got many problem while installing, i need your help!!
Dear mate, Thanks for your comment. Pls submit a ticket to our system then send me some screenshots with description please.. Our technical team will check and support you. https://wpopal.ticksy.com/
Hi, Presale Question Is it possible to migrate easily from the “Real Homes” theme to your theme? could you tell me how please Best regards
Dear mate,
- Presale Question Is it possible to migrate easily from the “Real Homes” theme to your theme? If you want use our theme? You just install template then import data demo. But you have to add again property .
Thank you.
Hi, Does this have integrated automatic recurring paypal and/or stripe payments for packages without the use of third party plugins?
Dear mate, Yes. we have support it. Thank you.
Dear mate, You want change tags h1 ? You can open file content-single-property.php Path: wp-content/plugins/opal-estate/templates/content-single-property.php Then change tags you want. Thank you.
i am not able to import demo data
Dear mate,
Click to the follow buttons to get sample demo from our live sites, the package will put into THEME/inc/import folder. Or you can copy the demo package from the downloadable you purchased. Please make sure this folder has writeable permision http://prntscr.com/hnp3no If it isn’t ok. Pls submit a ticket to our system. Our technical team will check and support you. https://wpopal.ticksy.comThanks
i have tried this, i am trying to fetch demo content on local host but its taking a very long time and finally its showing message of time out
Dear mate,
Please submit ticket then send me info your site, we will check and import for you.
Thank you.
i have submitted ticket and PUBLIC TICKET #1403802
Ok. Please check ticket .
hello, how to do to have the widget sidebar right at the bottom on mobile and not at the top of the single property page please ?
Dear
Thank you for contacting us
Please send with admin + ftp information to ticket system https://wpopal.ticksy.com/
Our technical team will check and help you.
Hello, I’ve been using this theme for a year but all of a sudden I can’t access the media files or upload new photos. Also, I noticed I am unable to change the amount of properties shown on the properties page. I change the number and hit update but it stays the same. Do you know why I’m experiencing these issues? I need to update listings. Thanks
Please buy package Extend support to 12 months, then create ticket https://wpopal.ticksy.com/ , Our technical team will check and help you now. thanks
can this template be configure to the search result be sort by price from low to high by default?
Hi. If you want search result be sort by price on Search form => Our theme not support it. We only have search form as our demo. Thanks
Hello:
I bought the template but the ahome ”” Properties Full Slider style 1 ”” is not there. As it is new, they can send it to me, I have bought the template just for that home and when buying it it is not in the file. Neither the option to include Login and Register as it is in the demo
regards
Hi. Thanks for your email. We see your ticket on our system. Pls take time and reply us on ticket so that our developer can check and support you. https://wpopal.ticksy.com//ticket/1378652/
Best regard!
Good Morning:
Last week I bought the FULLHOUSE theme, because I had a home that I liked, which was the home “Home 12Properties Full Slider style 1”
To receive the .zip file of the theme purchased FULLHOUSE, that home is neither nor the home “Home 13Properties Full Slider style 2” and “Home 14Home Video”
Please, I need the missing home. I want you to send me the home “Home 12Properties Full Slider style 1”
regards
Hi. Pls comment on your ticket number. Then we will send file for you. https://wpopal.ticksy.com//ticket/1378652/. You don’t need to comment there Thanks
Hello ! Is it possible to import properties from an XML flow ? Thank you
With pictures ?
HI. Thanks for your question. But for this issue, our theme doesn’t support import property from a XML. Thanks
The main theme’s body width is set to 1170px. is it possible to set it to a wider width without to much hassle, and without undermining the general theme’s responsiveness?
Hi mate! It means that you want to make your website full width. But it will affect a bit css. You can contact us via ticket system. We will check and support you if you meet problems. https://wpopal.ticksy.com/ Thanks
HI, just a quick pre-sales question. I see that there is a newletter section on all pages, is there a way to disable that and only show it on some pages?
Hi mate! You can disable if for some pages you don’t want to show. If you need any our helps, pls contact us via our system ticket. https://wpopal.ticksy.com/ Thanks
Hello, Please, I have been trying to import the demo, but it keeps on loading without importing. Please help me
HI mate! Pls submit a ticket to our system and provide us your website info. We will check and feedback you. https://wpopal.ticksy.com/ Thanks
Hi! I bought this theme but i have a problem with plugin DSIDxprees: ” In order to use the dsIDXpress plugin, you need to add your activation key to the dsIDXpress activation area.” Where i can find this key?
Hi mate! If you register free, you will use trial for 30 days and then will have to buy their premium one. But I think you should buy. Thanks
I already bought the template for $ 55. I have to pay for that plugin?
HI. It is the plugin we installed from outside. If you want to use it, you can buy. Now on demo we are also using their Trial. Thanks
I don’t understand for what I paid, if I can’t even add a property to my site?? Maybe there’s some other free plugin?
???
Hi mate! Now we are using dsIDXpress and if you want are active its key, you can use trial for 30 days then will have to pay for their premium one to continue using. Thanks
Hi. I am considering purchasing this theme. Can I customize the fonts and colors EVERYWHERE? Also are there controls for letter spacing?
Hi. Thanks for your comment. Our theme is fully customize. You can config in Customize with fonts, colors. Thanks
Hi there,
You maybe aware that companies in the real estate industry advertise on portals, such as US portals; Zillow & UK portals; Zoopla & Rightmove
Does your theme allow created and listed properties to be sent to the UK & US portals?
Look forward to your reply.
Thank you.
HI mate! Thanks for your comment. For this, we haven’t tested it on our theme. Pls wait for our reply. Thanks
Hi,
Thanks for your response.
This feature is crucial and important, having this feature is the difference between purchasing a theme or not.
As in the industry, the portals are used as advertising platforms (& are the lifeline) for the properties.
When listed on real estate firm’s sites, they usually have a XML or BLM feed sending the properties to the portals in real time.
So far, no one has this on Themeforest, and in the UK there are over 100,000 real estate and properties companies. Big gap here which no one has managed to fill.
I will be happy to chat over the phone to assist you in this area if your team do decide to build on this or explore this area.
Here is what the UK portal Rightmove say: http://www.rightmove.co.uk/adf.html
Thanks.
Great looking theme! I’m looking for the ability to be able to use the Visual Composer to customize how the individual property listing pages displays. Is that possible with your theme?
HI! Our theme is possible with what you want. Don’t worry. If you purchase our theme and meet any problems, contact us we will support you well. If you love our theme, pls help us purchase from this link: http://bit.ly/2mWAcYn Thanks
Would it be possible to convert your real-estate theme into a marketplace for buyers and sellers of cars?
Hi mate! Thanks for your comment. You can use our theme and sell cars. Instead of real estate products, you can use your car images. Thanks
Can you explain me what it takes to make the conversion? It’s not only about photos, so…
Hi! It means that if our theme sell real estate, you can purchase our theme then you replace the whole images, info, contents to the marketplace of cars. The functions still use everything in our theme. Thanks
Custom type posts, taxonomies and meta data fields can be changed and added easily?
I’m truly willing to buy your theme, but I want to make sure that your theme does what I need. I already bought Automotive-2, but it was just a waist of money and time. Can you guarantee me that I can replace and or create new meta data fields and taxonomies easily, without running into problems some how?
Hi! We guarantee me that our theme can customize as what you want. If it doesn’t meet your need later, we will agree to refund. Moreover, after you buy our theme and meet any problems, pls contact us via the system: https://wpopal.ticksy.com/ We will check and support you well. Thanks
So, I bought your theme. Can you help me on the way to convert it to a car marketplace? Thank you
HI. You only need to upload your car images to your website. If you meet any problems, pls submit a ticket to our system. https://wpopal.ticksy.com/
Thanks
There seems to be a problem with your demo install. Looks like you’re having database problems.
Hi! Did you purchase our theme or not? If you bought it, pls submit a ticket to our system. Our technical team will check and support you. https://wpopal.ticksy.com/ .Thanks
Hi admin! I can’t seem to find the PSD folder, after purchasing this theme and downloading the All files & Documentation option. What could be the problem? Thanks for your kind response, in advance.
Hi! Thanks for your purchasing our theme. Pls send us your email. I will send psd file. Which homepage are you using? Thanks
