39 comments found.
Crework theme buyer.
If you enter a # in the top menu link (ex: www.google.com/#about), the menu text is underlined. I want to avoid underlining the menu text.
Please tell me how.
Hello!
I’m sorry for inconveniences!
Could you please submit us ticket https://axiom.ticksy.com/submit/ ? We will try to investigate this case and provide you solution as soon as possible.
Best regards
I submitted a ticket. Please support me soon.
Hello!
We have double checked that. Unfortunately we haven’t received any ticket from you during last 19 hours.
Best regards
I can not see the ‘Crework’ list on https://axiom.ticksy.com/submit/.
I am a theme buyer. You can also view the certification mark. Why is this procedure complicated just to inquire?
I have not been able to solve it for 2 days already, and I am only chatting like this. I would like to address the following.
— I am using the crework theme.
If you enter a # in the top menu link (ex: www.google.com/#about), the menu text is underlined. I want to avoid underlining the menu text.
Please tell me how.
Hello!
Crework theme is available in theme’s list https://www.screencast.com/t/XF9HDw0z .
In order to investigate this issue and provide you solution we need to get access to your website and check it. When you submit ticket, please illustrate problem with screenshot.
Best regards
As already mentioned, I can not find the crework theme in the list at https://axiom.ticksy.com/submit/. It was initially visible but I have not seen it since I submitted it. I can not see the crework theme.
Please .. Just answer my questions. I do not want to write this anymore. Please respond to me. Please…
— I am using the crework theme.
If you enter a # in the top menu link (ex: www.google.com/#about), the menu text is underlined. I want to avoid underlining the menu text.
Please tell me how.
Hello!
If you mean how to hide underline line, you should navigate Appearance -> Customize -> Additional CSS section and add next custom CSS code:
.sc_layouts_menu_nav > li > a span:before { content: none !important; display: block; border-bottom: 1px solid #ddd; position: absolute; left: 0; right: 0; top: 49%; opacity: 0; z-index: -1; -webkit-transition: opacity .3s ease; -ms-transition: opacity .3s ease; transition: opacity .3s ease; }
If you mean something else, please provide us screenshot which illustrated what do you mean from your live website.
Best regards
I solved it by the way I gave it. Thank you for giving me the solution.
I have something I want. When you update the theme in the future, please add the following information. I would like to have the option to turn off the handling of the hover in the menu text when the link address of the top menu bar is ’#’ (Ex: www.google.com/#about).
Thank you.
Hello! I would like to know if your theme comes with visual composer? Thanks!
Hello Camila!
Thank you for your question!
Yes, Visual Composer plugin is included to theme package.
Best regards
Hello, I purchased the Crework theme 4 days ago. I have a ticket open 3 days now and waiting for a response. Sent a reminder, but still no response. Please help.
Hello!
Thank you for notification!
I have checked your ticket. It’ replied in 12 minutes https://www.screencast.com/t/bUX6Qo6HW . Then you haven’t replied us and haven’t provided any requested information. Could you please try to login here https://axiom.ticksy.com/ or contact me by email john.truebridge@gmail.com ? I will try to do my best to solve the issue as soon as possible.
Thank you for understanding!
Best regards
My appologies, we had sent the information over to you on emial. Just noticed it was a “do not-reply” email. Will forward to the correct source now. Brett
Hello Brett!
Thank you! We have already replied you 
We have previewed your website and it’s displayed correctly. This is demo content which provided in each purchased theme:
https://www.screencast.com/t/nonNTxIe https://www.screencast.com/t/8zbTXGoH10hpIf you mean difference between demo content on live demo website http://crework.axiomthemes.com/ and demo content installed on any customer website, this is described in theme’s description – all images are copyrighted https://www.screencast.com/t/qdPDdxVzfyg . If you mean something else, please specify that.
Please reply our technical representative.
Best regards
Hello, I have a big problem with your theme. I’ve installed it, but all of the edit pages are covered with grey. For example, I can’t edit pages, posts, custom post types (like “Team”, “Layouts” and so on). This is how it looks like: http://prntscr.com/g94dvv P.S. I tried to switch WordPress versions (4.8.1 ; 4.8.0 ; 4.7.5), I tried to open in different browsers and on different OS, but the problem din’t dissapear.
I’ve tried to submit a ticket on https://axiom.ticksy.com, but didn’t find a CreWork theme there. Please help, I really need to launch my website as soon as I can.
Hello,
Please submit a Pre-sales ticket with your purchase code at https://axiom.ticksy.com/ and please provide your wordpress login details so we could take a closer look at the issue. You may also e-mail to emily7mitchell5@gmail.com if you have troubles accessing our ticket system with the same information. Thank you.
Good Job! Wish you good luck with huge sales
Hello!
Thank you Good luck with huge sales too
Congratulations!
Amazing Work, Good Luck With Sale 
Hello!
Thank you so much Good Luck With Sale to you too
very nice, clean and elegant work, deserves good sales.
Hello!
Thank you Good sales for you too
Thanks
Hello!
You are always welcome
Best regards
Hello!
You are always welcome
Best regards
congratulation! doing good job keep it up.
Hello!
Thank you so much for so kind words
nice theme – do you have a full width option without the border?
Hello Nathan!
Thank you for your question!
Yes, sure. There is enabled margin option (30 px). It can be disabled.
Best regards
Amazing work Congratulations.
Hello!
Thank you so much
Good luck with sales !
Hello!
Thank you! Good Luck With Sales you too
Congratulations. Excellent theme. Good luck with the sales
Hello!
Thank you for your comment
very nice work , i wish you big sales have a nice day
Hello!
Thank you! Big Sales for you too
Congratulations!
Amazing Work, Good Luck With Sale
Hello!
Thank you so much for your nice words
Good job, glws!
Hello!
Thank you
Congratulations! Nice Work, Good Luck With Sale
Hello!
Thank you for your comment
Congratulations!
Amazing Work, Good Luck With Sale
Hello!
Thank you so much for your nice words
Best regards
Great!
Hello
Thank you
Amazing work! GLWS!
Hello!
Thank you for so kind words
GLWS you too
