12896 comments found.
I installed the dummy content and check all settings in Footer but still, the Footer is not displaying in my website. Kindly support me. Thank you in advance 
Hi,
Please, create a topic on our support forum and provide us your admin access so we can check what is wrong there https://xtemos.com/forums/
Regards
created topic, kindly do the needful…
OK, thank you. We have answered your question.
3 days before only I purchased the theme and that theme file only I installed… do you have the latest theme file within this 3 days?
Yes, we updated our theme yesterday.
Hi xtemos, Do you have custom css to make the main nav (Desktop view) a little bit thinner? Let’ say for example 10 pixel less in height?
Hi,
Could you please provide us your website link so we can check it and prepare a code snippet for you?
Regards
I would like to edit color of the dropdown “browse categories menu” on desktop view. Right now, it’s just plain white… you cannot edit the color. It would be nice to be able to make color changes like BASEL theme demo here. Thanks. https://demo.xtemos.com/basel/home-fashion/
Hi,
Could you please provide a screenshot and link from your website so we can see what we can do there?
Regards
hi,
I had replied on xtemos support forum. please see and reply there. thanks. https://xtemos.com/forums/topic/edit-colors-on-browse-categories-menu/
how to add custom premium font in this theme e.g.HELVETICA NEUE
Hi,
Our theme supports two ways of adding external fonts: Google fonts and Typekit fonts service.
Regards
Hello! Are you planning to add a product counter to the filtering widget next to the name in the drop-down list? I am referring to this list https://prnt.sc/i6a95j
Hi,
Sorry, but your question is not quite clear for us. Where is this screenshot coming from?
Regards
Hello, on the main page I have a category menu. Can I disable this menu on the shop page? Thank you Jirka
Hi,
You can hide it with a custom CSS code only. Please, provide us your shop page link and we will prepare a code snippet for this.
Regards
Hello, thanks for replying, i was wondering if it can be set in theme seting. So I set it in css.
I have one more question: Can I set the megamenu in the sidebar as an acordion menu? as in this picture? http://freefrontend.com/assets/img/css-menu/only-css3-dropdown-menu.png Thank you. JirkaHi,
Sorry, but there is no such kind of menu in our theme. The only one way to show it with “accordion” functionality is to use Products Categories widget in Appearance -> Widgets.
Regards
Regarding multistore demo – Each company could have separate checkout payment account ?
Hi,
Sorry, but there is no such functionality in Dokan multi vendors plugin.
Regards
Sorry, but one of Dokan funtionality is that every seller gets their own store with a unique URL and branding. Make no sense that the whole markeplace use for example same paypal account.
But such kind of questions should be addressed to the plugins developers since it is not related to our theme.
Regards
Hi, is there a way to customize the size of the promo banners on the home page? I can’t tell, but it looks like it’s auto-sizing to the size of the image. Thanks!
Hi,
Yes, promo banners take the size of the uploaded images. So if you want to increase them, for example, you need to upload bigger images.
Regards
hi, I noticed that the following script is present in the theme: jot syndication.twitter.com/i/ which slows down the page loading. Can I fix it?
Hi,
Could you please specify where exactly did you found this script?
Hi,
I read in the comments this theme support Dokan.
Does it support WC Vendors too ? Do you have demo page ?
Regards,
AC
Hello,
Yes, our theme supports WC Vendors plugin as well. Unfortunately, we don’t have a demo with this plugin.
Kind Regards
Hello can you teach me how can add logo svg? Im not found. Thank somuch
Hepl me T_T
Hello,
You are able to upload SVG logo image via Theme Settings -> Header -> Logo. There are no special instructions there.
Kind Regards
I try but can not, it only accept is png, jpg or gif file
it change size when i upload 0 × 20 pixels (Natural: 300 × 86 pixels)
Auto change size image when upload 0 × 20 pixels (Natural: 300 × 86 pixels)
Please, create a topic on our support forum and provide us your admin access so we can check this function. https://xtemos.com/forums/forum/woodmart-premium-template/
i must register?
Sure, you need to register in our support system.
Hi, Some terms are not translated into French in the theme, even if my website have been set to French as the main language (for example : “My account”,”Search results for:”,”Browse categories”,”Relevance”,...). No matter how hard I look, my modifications do not translate the terms into front end. How do I translate all the terms into French? Thank you for your help
Hello,
You can translate all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
Regards
Thanks, it works exept for 4/5 words.
Which words are still not translated?
”Search results for:”,”Browse categories” and ”Relevance”
Please, create a topic on our support forum and provide us your admin access so we can check those words.
Regards
Hello
Just updated the theme and got some issues
https://prnt.sc/i5kcsgThe search bar went to the top with a bad design, how can i fix that?
Thank you mate!
Hi,
You just need to clear your browser cache after the update.
Regards
Hello,
Yes you are right! Thanks for the updates!
You are welcome!
Hi, I have a few pre-sale questions. 1. Are your product ribbons set up, by product or can they also be set up by category, or by the time they are put in ie. all products put in “new” have been on the site of less them 30 days? 2. Can they be set up for a date range of time? 3. If I use a sale ribbon and a new ribbon, is it possible to set up two pages that only display the products with the “sale” ribbon or the products with the “new” ribbon?
Hello,
Thank you for contacting us.
1. You can set them for each product separately. You can’t apply some ribbon for the whole category or for some time frame.
2. It may work for the sale price only.
3. Yes, you are able to create pages with WPBakery Products element and show only sale or new products.
Regards
Hi, I just bought the woodmart plugin and I’m excited to use it. Does a multivendor site (Dokan) have to use the handmade template, or is that just for demo purposes? Thanks!
Hi,
Thank you for purchasing our theme!
No, you can use any demo to create a multivendor store. It is just for demo purposes.
Regards
Great! Thanks much for the quick reply!
You are welcome!
Hi, today i found a problem with visual composer. i can not save anything anymore
update installed the latest composer, solved
Hi,
Yes, it is a problem in old versions. We are glad that you solved it.
Regards
Hello, how do we move the login dropdown to the left until the blue line? http://prntscr.com/i50wn6
Hi,
Add this code snippet
.sub-menu-dropdown {
left: -135px;
}
and remove this one
https://gyazo.com/7d1bb5c6af48e23bb9ed82771887c61fRegards
Hi, I want to remove the reference.Is this possible? http://prntscr.com/i64f53
Hi,
Try to upload your own favicon image in Theme Settings -> General to replace our theme default icon.
Regards
Hi, after 1.10. update I see the same error messages that I had before. http://prntscr.com/i7dlq0 http://prntscr.com/i7dmkq
Hi,
WooCommerce is planning a huge release 3.3 in the nearest few days. We have already implemented its support in our 1.10 but a few things like that warnings are still there. After the plugin will be released we will be able to fix them all as well. But you don’t need to worry about that since they are harmless.
Sorry for the inconvenience.
Regards
hi, are u plan to fix design in dokan dahboard?—> https://woodmart.xtemos.com/handmade/store/gemma/
Hi,
What exactly do you want us to fix there?
Regards
Hello, after activating plugins whole website crashed and all I got was this error Parse error: syntax error, unexpected ‘[’ in /var/www/vhosts/mydomain.com/httpdocs/wordpress/wp-content/plugins/yith-woocommerce-wishlist/plugin-fw/lib/yit-debug.php on line 237 After reinstalling I skipped activating wishlist plugin and it works but what is a full solution to this? Also in the place of the footer I get this line Fatal error: Can’t use function return value in write context in /var/www/vhosts/mydomain.com/httpdocs/wordpress/wp-content/themes/woodmart/footer.php on line 19 How do I fix it?
Hello,
It seems that you use 7.2 version of PHP on your server. The problem is that some plugins are still not compatible with this version. We suggest you to downgrade it to 7.1.
Regards
Hello, I need help regarding one issue. There is a link which is generated when i open modala after trying to close it on gray background it redirects me on your official site. I went trought all files. It is generated just after footer in tag.
Hi,
Could you please provide us a link and describe the steps how to reproduce the issue on your side?
Regards
Hi,
https://klimeonline.com/klimeonline/here is link try opening cart and then close it on opacity bckg it should redirect you to your official site.
Regards
Strange, but we don’t see this issue on our side https://gyazo.com/1213491d5d02130f069e80298f950a83
Hi,
it is not seen on mailchimp modal it is occurring on cart as shown in video.
https://vimeo.com/252350772Regards
Seems to be an HTML markup problem here https://gyazo.com/fe8bdcff2c1c5c590c052fb9bd92ff2e Try to remove this code at all and check again. There are some unclosed tags.
Yes it was unclosed markup for anchor tag that was left there. Wouldn’t find it in a million years, thx a lot for fast support!
Regards
Great, you are welcome!
