12896 comments found.
Hello, Since the last WooCommerce update, I have a problem on my shop page. Indeed, the categories of my website appear in the same way as the products presented, at the top of the page. They should not be shown on this page. Please, how can I remove them?
Hi,
There is a bug in WooCommerce 3.3 update that should be fixed in 3.3.1 release that will be available later this week. You will need to update our theme to the latest version as well.
Regards
I just did the update, it works ! Thanks for your answer.
Hello,
How do I create a search for Car (Make / Model / Year ) with Ajax Search? Could you send me so live sample?
Cheers, Young
Hello,
By default, WooCommerce search bar doesn’t have any custom options like make, model and any other. You can create them using WooCoommerce layered nav widget and put it to the sidebar on your shop page.
Regards
Hello.Look at the picture. http://prntscr.com/iaidis. Now the short description is center aligned. Is it possible to make the red part align on the left and the blue on the right like this image? http://prntscr.com/iaiow9 . Regards Leonidas
Hi,
Sorry, but is not possible with such kind of markup in your short description. You may need to use HTML table to achieve this.
Regards
Ok thank you.I will leave it this way.Today I saw a new error message.Does it coming from our theme http://prntscr.com/iax05q or a plugin is responsible for this? Regards
Hi,
This error can’t be caused by our theme. You can simply try to switch to default WP theme and check how it will work.
Regards
After the last update I see this error http://prntscr.com/ibepbp How do we correct this?Regards
Please check the problem to the domain name I gave you in my last ticket
It happens because this problem doesn’t have a category name between the name and price and it is not related to our last update.
Ok thanks.In the last update you say that you have fixed the php warning. I checked it and If I am not wrong it appears again http://prntscr.com/ibfzmy
You need to update core plugin to the latest version via Appearance -> Install plugins.
thank you.It worked
Hello.Can we transform with CSS code the cookie appearance from this one http://prntscr.com/ibsqnb to this http://prntscr.com/ibsr65 ? Thank you. Leonidas
Hi,
Sorry, but we don’t have a snippet for this. It requires more deep code customization.
Hi , can we achieve this ? http://prntscr.com/iev1yw Regards
Try this snippet
.slick-slide.product-image-thumbnail {
position: relative;
}
.slick-slide.product-image-thumbnail img {
-webkit-transition: opacity .25s ease;
transition: opacity .25s ease;
}
.slick-slide.product-image-thumbnail.active-thumb,
.slick-slide.product-image-thumbnail:hover {
opacity: 1;
}
.slick-slide.product-image-thumbnail.active-thumb img,
.slick-slide.product-image-thumbnail:hover img {
opacity: 0.8;
}
.slick-slide.product-image-thumbnail:before {
content:'';
position: absolute;
z-index: -1;
top: 8px;
left: 1px;
right: 1px;
bottom: 8px;
background-color: black;
}
The code worked well for large devices.I checked it in my tablet after cleared the cache and saw nothing.Can we activate it in all devices? (mobile too )
try to replace it with this one
.woocommerce-product-gallery .product-image-thumbnail {
position: relative;
}
.woocommerce-product-gallery .product-image-thumbnail > img {
-webkit-transition: opacity .25s ease;
transition: opacity .25s ease;
}
.woocommerce-product-gallery div.product-image-thumbnail.active-thumb,
.woocommerce-product-gallery div.product-image-thumbnail:hover {
opacity: 1;
}
.woocommerce-product-gallery .product-image-thumbnail.active-thumb > img,
.woocommerce-product-gallery .product-image-thumbnail:hover > img {
opacity: 0.6;
}
.woocommerce-product-gallery .product-image-thumbnail:before {
content:'';
position: absolute;
z-index: -1;
left: 1px;
right: 1px;
bottom: 1px;
top: 1px;
background-color: black;
}
.woocommerce-product-gallery .slick-slide.product-image-thumbnail:before {
top: 8px;
bottom: 8px;
}
thank you very much guys.As always you are fast and accurate.
Hi there, what a amazing updates, thanks a lot! Great!
Hi,
Thank you very much
We are glad that you like our updates!
Regards
Hi,
Is it possible to do localization without the WPML plugin? Can I use other (free) plugins (e.g.: polylang, multilingual press)? Or, do I have to change to code? FYI, my site will use one language, only.
Thank you!
Hi,
If you will have the only one language you can use Loco Translate plugin that allows you to translate all theme and plugins texts for free.
Regards
Hi. its great theme. earlier i used one of most selling theme but now i bought this theme using i love it. i want to hide brand name in bottom of the page. its shows in product page. please tell me how to do 2. how to disbale instgram # tag product 3. how to add icon for menu 4. in search it show all categories and sub categories , how to hide this categories ?
Hi,
Thank you for choosing WoodMart for your project.
1. Could you please send us your website link so we can understand what brand do you want to hide?
2. You can simply leave this field empty while editing your products in the dashboard.
3. Please, send us a screenshot from our demo so we can understand what icon you are writing about.
4. You can disable this categories dropdown in Theme Settings -> Header -> Search.
Regards
Hello, On GoDaddy there is Managed Wordpress Hosting, which automatically updates the plugins and core wordpress. If i buy Woodmart theme will there be compatiblity issues because of that? What ‘d yo suggest?
Hi,
Personally, we didn’t test our theme with GoDaddy hosting but we think that there will not be any issues with that.
Kind Regards
My concern is : Is there a chance that theme might break with any future wordpress update because of compatibility…
No, our theme will be always compatible with all WordPress updates.
hi. how I can change footer ? there is only a block call pre footer in html block.
Hi,
You can change your footer widgets in Appearance -> Widgets.
Regards
hi, tanks. why I cant change widget with wp-bakery? my second question is in organic demo there is a section with magenta background with this text “Proud & Punch premium natural fruit ice cream” I cant change the background. when I go to pages from admin area and open “Home organic” I see a blank page inside every things. also when I use backend editor I see this message “YOU HAVE BLANK PAGE” but when I use front-end editor I see a lot of content just like the demo. problem is I can’t edit every this just like this background.
regards
Hi,
You can create your footer with WPBarey also. Read our documentation topic about this https://xtemos.com/docs/woodmart/set-up-footer/
Could you please provide us some screenshots from your backend editor so we can understand why you can’t edit this background?
Regards
Hi!
Could you please add integration with Elementor? I prefer Elementor over WPBakery for speed concerns
Thanks!
Hi,
Sorry, but we can’t add Elementor integration since it is quite difficult and our theme is highly integrated with WPBakery page builder.
Regards
Hey guys just recently purchased the theme, great work!
Question regarding WPbakery,
I am not able to use any of the templates in template library and am getting a message stating the following:
“WPBakery Page Builder Template Library downloads are available for activated versions only. Activate WPBakery Page Builder direct license to access Template Library and receive other benefits”
Activate License”
but don’t think we receive a licence do you provide one? or know how i can use the templates?
Many Thanks
Shak (happy customer)
Hello,
Our theme includes WPBakery plugin but we are not allowed to provide our customers with their purchase codes so you can’t activate it to get an access to the premium library. It is available only if you purchase the plugin directly from the author on Codecanyon.
Regards
Hello,
I was wondering is there a possibility to showcase just one category in catalog mode?
And i am not sure where can i edit newsletter popup in top bar?
Regards
Hi,
Unfortunately, catalog mode option works globally and can’t be applied for one category only.
Promo popup can be edited via Theme Settings -> Shop -> Promo popup.
Regards
Thanks
Problem support
Can you verify my support account?
Warning message when I visit the forum:
Unfortunately, you are not allowed to create topics and replies on WoodMart support forum. If you have purchased this theme on ThemeForest you need to get a purchase code on ThemeForest and attach it to your account using the form account page.
Hi,
Please, contact us directly via our profile page and provide us your email and purchase code so we can verify it.
Thank you
Thanks, send
Hi there! I’m using the official WooCommerce extension called “Points and Rewards”, which displays a message about how many points you’re earning right after the price of the product, in the single product page (I’m testing it on a Variable Product). It doesn’t seem to work with your theme, can you confirm that?
Hi,
Please, create a topic on our support forum and provide us your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/Regards
Are you planning to add OFF option for swatches in the filtering widget? See screenshot https://prnt.sc/i9333n
Hi,
Please, create a topic on our support forum and we will help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello! I really like your theme and its huge functionality! I’m a little lost, please tell me which page is responsible for displaying categories and attribute “brands”? Can I customize the display of products on these pages? How to make the category of the product of this brand on the “brand” page?
Hi,
Could you please provide us some link to the page you want to customize so we can understand what are you asking exactly?
Regards
as on the brand page for example: https://woodmart.xtemos.com/shop/?filter_brand=klober
in the top insert html block with the display of categories of this brand http://prntscr.com/i9brly (this is Photoshop)
Is this possible?
Unfortunately, you are not able to add your custom content to the brand page. But you are able to add it globally for the shop page via Dashboard -> Pages -> edit shop page and your content with WPBakery builder.
Thank you so much!
hi friend. I have bought the theme yesterday.At the same time I have installed the certification successfully, So did my domain space. But I try to browse my website, there is a hint for “unsafe website” from the browse page. I have checked the original code for the front page, there is other webiste link http://... (not https://....). Can you help me to solve this problem?
My website is :https://0×9.me/rMqPG
Till now I still not acitiviate my theme , till this problem is solved.
Thanks
Hi,
Sorry, but we can’t view your website. The browser gives us an error when we try to open it.
Regards
Hello, How can I put the shop filter on the page? Not as an overlay sidebar.
I am looking for documentation on this and can’t seem to find it.
Thanks, Joe
Found it. I toggled “Off canvas sidebar for desktop” before and it wasn’t working. However it’s good now.
Hello,
We are glad that you found it 
Regards
Hi guys.
Where can i add my tag manager code? (i need to add it both just after <head> and just after (all pages)
Hi,
We suggest you to use the following plugin to add any custom codes like this https://wordpress.org/plugins/insert-headers-and-footers/
Regards
I was having the same problem as @saschaeh with the breadcrums on the product page. You can’t seem to remove it from the theme menu yet. (as far as I can see)
So I put this inside the global CSS field:
div.single-breadcrumbs { visibility: collapse; height: 0px; }
I updated to the most recent version and the list option no longer works with the Ajax Product Tabs element. Pls advise
Hi,
Could you please create a topic on our support forum and provide us some screenshots for better understanding? https://xtemos.com/forums/forum/woodmart-premium-template/
Regards