151 comments found.
how do i hide the menu and sub-menu… thanks
Hello,
Please see Appearance > Menu, already responded your ticket.
Kind regards.
hi i purchased this theme but unable to install need it tobe installed asap thanks
Hello, thanks for purchasing. Sure thing we do that for you. As i requested on your other message please open a ticket regarding this case.
I did request a ticket #1464534 and awaiting for assistance any document to install ? Thank you
Hi, your ticket has been responded. Regards
thank you freevision for prompt responses, awaiting assistance to install theme as demo, i am sure it will done..
keep the great work going on..
Got your ticket already, processing immediately. Kind regards.
Hello, nice theme. very much interested to buy, a quick question though
if i install the theme, will i get exactly same as it is with demo with the images and the features?
Hello, thanks for contacting us. Once you purchase you get all content page except copyrighted images. You can buy images separately.
Regards
Hi, pre-sale question: do you have user account with user tracking listing ? Best regards,
Hello,
There is no listing related to users. Tracking system designed simple as some cargo companies using, you must share the tracking id with your customer.
Kind regards.
lovely theme but cant access the tracking tool in mobile view.. i have sent a ticket to support but no reply yet
Hello,
Responded your ticket already, please check and response me back.
Kind regards.
sorry for the delay but i have replied you
I need your wp-admin panel URL too, please respond to ticket.
i have responded to the ticket. thanks
Responded already. Applied following CSS via, Appearance > Customize > Additional CSS;
@media only screen and (max-width: 768px) {
.header-menu-wrapper>div {display: table-cell !important;}
#main-search-button{display:none!important;}
.header-menu-wrapper #freevision_tracker_form{right:-60px !important;}
}
Kind regards.
thanks for your help.. please check my reply to the ticket in support
checking immediately.
ok awaiting your response
please hope you have not forgotten my request
Of course not, thank you for reporting mobile view issues on tracking results table. We’ve update our FreeVision Tracker plugin to generate better view for mobile devices.
Kind regards.
Thanks for the update.. i really appreciate. Please check my reply in support for one more thing.
Sorry, I missed that part, to remove masking from output;
freevision-tracker/freevision-tracker.php line 318
function ozy_tracking_word_mask($str)
this functions can be modified or could search in same file and remove wherever used.
Kind regards.
any simple way to install your demo content? i buy it and install it with no demo data!
Hello,
Appearance > Import Demo Data, you will see recommended configuration list there, please make sure all green. If you fail to make it work, you can always submit a ticket via http://freevision.ticksy.com and let us try for you.
Kind regards.
Hi Thr,
I got your Logistic theme. I really would like to get the tracking plugin.
Can i buy this for your other theme?
Also is it possible to update it by a excel file like you can do with products in woocommerce. We got a lot of updates for our transports each day.
The awnser is no. I all ready tried The themes don’t match.
Hello,
We may add our tracking plugin to Logistic theme, but about importing from a file, custom import tool has to coded, it sounds as a good idea.
Kind regards.
Hi Could you send me a email to talk about this? bart.de.ruiter@hotmail.com
About importing tool? You can submit a ticket and let us see your file; http://freevision.ticksy.com
Kind regards.
any updates about this. It was on hold at the freevision ticket website.
Does it have RTL version?
Hello,
Basic, with Classic menu left-right aligning options.
Kind regards.
is this created from https://themeforest.net/item/logistic-wp-theme-for-transportation-business/9559572?_ga=2.197867055.1817050475.1508865634-1688368493.1508865634
this is the theme i currently have and we want to be able to customize more, not sure if we would lose some of our content on our pages or if this is an extended version of the theme? also not sure if that would determine cost at all?
Hello, thanks for contacting us. Both theme is completely different each other but created for same business category. You can customize it for sure. You don’t loose any data, yet having backup always better move. Feel free to ask further questions.
Regards
so for example would i lose the information on this page? http://www.ethanolrfa.org/policy/issues/
since i am using an ozy element?
ohh! apologize I misunderstood your case. I thought you’ve a regular basic content. Created content with customized visual composer doesn’t work with another theme if the same elements are not available. In this case you can’t have the same appearance.
Regards
is there a way i can find a theme that uses the same visual composer elements?
Nope, custom elements are our own productions working on visual composer. Thank you
Hi, how do I change the theme’s layout to the Onepage parallax?
Hello,
Do you need one of our demo layouts? Or you need to build it from the ground?
https://freevision.ticksy.comKind regards.
Hi, yes I need the demo layout called one page parallax.
Have you imported our dummy data? If no, please try, if you can’t submit a ticket https://freevision.ticksy.com and share more details, we can try our best to help you with the process, if you feel stuck.
Kind regards.
Very nice theme! Congrats! I wanted to ask before I buy it: Can it be possible to put a cost estimator in the quotation section? This is very important for me. Thank you!
Hello, thanks for contacting us. Sure thing you can customize the form by using contact 7 form elements.
Best regards
How do i import the demo’d pages such as some of the home screens?
I’ve got them up now but i’m having an issue with my Sliders? they’re not coming up
Hello, thanks for contacting us. Have you opened a ticket regarding this case. Let us have a look in place. Regards
Will be buying in T-x hours, but need to explain some concerns over a phone call, could this be possible?
Hello, thanks for contacting us. You can reach us trough email. We’ll be assist you as much as we can. Best Regards
One of the most effective ways to launch a theme is to have others peoples to test it. I having a hard time looking for the option that lets me change the logo on mobile position.
Sorry, i didn’t get what exactly what you need? Trying to change position of the logo?
Logo in responsive, where to change it?
Please open a ticket and state your request along with admin credentials, so we guide you better that way
OMG….... already opened YESTERDAY and still no answer …
what IS so difficult to understand? you need a image, PERFECT https://snag.gy/bQ0Bzq.jpg
there…..
I got what you mean, we don’t provide support trough market board. On mobile view no available options for positioning logo. That’s why it has to be done manually. If you’re intent to do that please open a ticket and state your request so our developer try to help you with that. Is that OK for you?
I have OPENED the ticket AND nothing….
and one MORE thing it’s NOT positioning logo it’s CHANGE IT to my logo….
did you saw the image link?????
Hello,
We have asked you for the credentials to see it in the place. And you don’t need to post here at the same time with your ticket response.
Thank you.
Hi,
I like to integrate this script with your theme? Can you do this as custom project?
https://codecanyon.net/item/courier-deprixa-logistics-worldwide-v25/12646929?s_rank=6Thanks,
Hello,
Have you tried to run this plugin with your current installation?
http://freevision.ticksy.comKind regards.
Hi, I got an issue when I import demo data, then it shows “Many reported issues you may run into such as; white screen, demo…..” but my PHP configuration all achieve recommended value, what happened for this situation??
Hello,
Your server configuration may not enough, please check http://doc.freevision.me/logipro/knowledge-base/recommended-hosting-configuration-for-logipro-theme/
You can also submit a ticket via http://freevision.ticksy.com and let us see it in the place.
Kind regards.
Hi, i want to purchase your theme but on Firefox when scrolling down on the page it is hanging. No smooth scrolling.. On all other browsers it is working fine.
Hello, thanks for reporting however we’ve tested smoothscrolling on all browser and can’t generate such issue. Perhaps an istalled addon may cause a conflict. Please try to browse with another device. Best regards
It’s really an AWESOME theme! Design and functionality is perfect! You are the best! Wish you good sales with this theme!
Much appreciated, thank you.
Congratulations! Great Work, Good Luck With Sale 
Thank you, much appreciated
Congratulations!
Amazing Work, Good Luck With Sale 
Thank you.
Beautiful Theme!
Thank you, appreciate that
