Hi,

Currently Fitness Club is available only as a WordPress time. We do not have HTML version unfortunately.

Kind regards,

BoldThemes team

Hi,

There is a fix – you need to reposition the image on lower resolutions than desktop so the desired part of the image comes in focus.

Please refer to the following article on how to do that: https://boldthemes.ticksy.com//article/7161/

Kind regards,

BoldThemes team

My developer said this in response to your “fix.” —The solution proposed by the tech support person did not work (which was basically using some CSS to re-center the image on small screens). Something is not right with this whole template and inline CSS changes like that don’t have any effect (which is a problem we’ve run in to all over the place).

Hi,

This is how it goes – when you have a background image for a section (as you do) and the background image covers the entire screen in both desktop landscape mode and mobile portrait mode (as your does) – the image looks cut off horizontally on mobile screens since its aspect ratio fits landscape mode.

You can not have one image fit two different areas with different aspect ratios identically. It will fit one and it will be cut off on another depending on its proportions. Does this make sense?

Now, there are two solutions for this:

1) To use different images on different screens – one for mobile and one for desktop screen (each optimized for respective aspect ratio)

2) To reposition the image on different screens so the part of the image which is important is always visible

Either way, the method to implement the solution is via CSS similar to the one described in above mentioned article.

The CSS changes can be implemented in three different ways:

1) By modifying theme’s style.crush.css which we strongly discourage since the changes will be overwritten after future updates

2) By using Custom CSS field of Appearance > Customize > General Settings panel

3) By using style.css of child theme

If you require any additional assistance related to the issue, please feel free to forward the following email address to your developer: info@bold-themes.com and ask him to keep you in the loop. We will be glad to discuss any issues related to the theme he/she might have.

Kind regards,

BoldThemes team

Hi,

Can you verify that the Bold Builder has been activated in Plugins panel? If it has, please send your wp-admin credentials to info@bold-themes.com so we can take a closer look.

Thanks in advance.

Kind regards,

BoldThemes team

Okey, done. Thanks for your time.

Hi,

It does have contact form 7 support – https://wordpress.org/plugins/contact-form-7/ This is not exactly a newsletter plugin but can be used to collect emails and you can integrate it with mailchimp for example – https://wordpress.org/plugins/contact-form-7-mailchimp-extension/

Kind regards,

BoldThemes team

Hi,

Can you tell us which version of the theme are you running?

Kind regards,

BoldThemes team

Thanks you for your support. This is the version i am using fitnessclub-v103. Thanks in advance

Hi,

The latest version is 1.0.6 and it contains the patch for the issue you are experiencing. Can you please update your theme – download it from your themeforest’s account (downloads section) and overwrite the files on the server.

Please let us know if this resolves the issue.

Kind regards,

BoldThemes team

with the help of the server support I managed to install the latest version available from download link. you said it should be 1.0.7, but it shows to me after installation it is 1.0.6. more detaisl on how to regarding upgrading the theme will be helpful. I am still unable to use the bold editor. although it is active and updated. so what is going on?

Hi,

It was our mistake in the previous answer – the current version is 1.0.6 so you now have the latest version. You can always check the latest version and change log at the bottom of item profile page: https://themeforest.net/item/fitness-club-health-fitness-wordpress-theme/18718676

Related to updates, we always choose to notify the users and other users receive the notification regularly. So the only explanation is that Envato notification are being treated as spam on your side and end up in spam folder or are being filtered by spam protection software your email provider might be using. This is just a guess from our previous experience.

In order to take a closer look why you are not able to use bold builder we need wp-admin credentials. Please send them to info@bold-themes.com and our support team will take a look at the issue ASAP.

Kind regards,

BoldThemes team

thank you for your reply. I sent you an email.

Hi,

Yes, the color of the overlay is defined by the primary accent color setting. You can remove it by adding a simple custom css statement:

.bpgPhoto .captionPane {
display: none;
}

This statement will remove the overlay throughout the site.

Kind regards,

BoldThemes team

Hi,

Can you please send us the url of the page with the issue and we will escalate it to our developers to take a closer look?

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Can you tell us which version of the theme are you currently running?

Thanks in advance.

BoldThemes team

Hi,

This requires some code customization as explained here: https://docs.woocommerce.com/document/change-number-of-products-per-row/

In short, you need to add the following to the bottom of theme’s functions.php file (or child theme if you are using one):

// Change number or products per row to 6
add_filter('loop_shop_columns', 'loop_columns');
if (!function_exists('loop_columns')) {
    function loop_columns() {
        return 6; // 6 products per row
    }
}

And the following to Custom CSS field of Appearance > Customize > General Settings panel

.woocommerce-page ul.products li.product {
    width: 16.6% !important;
}

Kind regards,

BoldThemes team

Hi,

Thanks, maybe the following two will meet your needs:

or

Kind regards,

BoldThemes team

Thanks.

Hi,

If you do not want to change accent colors to that single color, you can add the following css statements to Custom CSS field of Appearance > Customize > General panel:

nav > ul > li.current-menu-item { box-shadow: 0 -4px 0 0 #57bae5 inset !important; } 
.btMenuHorizontal .menuPort nav > ul > li:hover > a, .btMenuHorizontal .menuPort nav > ul > li ul li:hover > a { background-color: #57bae5 !important; } 
.btMenuHorizontal .menuPort nav > ul > li > ul{ border-color: #57bae5 transparent #e5e5e5 !important; } 
.btMenuHorizontal .menuPort nav > ul > li.current-menu-ancestor > a, .btMenuHorizontal .menuPort nav > ul > li.current-menu-item > a { -webkit-box-shadow: 0 -4px 0 0 #57bae5 inset !important; box-shadow: 0 -4px 0 0 #57bae5 inset !important; }

Just change the code #57bae5 to your desired color code

Kind regards,

Bold Themes team

Thanks!!!!!

Hi,

Usually we have responses times of up to 24 hours. According to our records, your request on the support forum was answered one hour after it was posted. Please let us know if anything else remained open.

Thanks in advance,

Kind regards,

BoldThemes team

Hi,

If you use section background video you should add

mute:false

to Video Settings field of Section properties

Kind regards,

BoldThemes team

Hi,

These pages remained from our unit test. Thanks for heads up – we have removed them from the demo.

Kind regards,

BoldThemes team

Hi,

You need to correct the layout – since the separator elements you have used prevent the slides from being responsive.

First move the huge separators from first column inner rows to the container element above. Also remove multiple separators from the second inner row – you have at least five of them on the first slide, probably on the second too.

If you have trouble setting it up – please send use the wp-admin credentials to info@bold-themes.com and we will help you set it up.

Kind regards,

BoldThemes team

I have sent the credentials to your mail. Can you please fix this as soon as possible.

I have sent the credentials to your mail. Can you please fix this as soon as possible.

Hi,

Can you please send us the url of the page with the issue so we can take a closer look?

Thanks in advance.

Kind regards,

BoldThemes team

This seems unrelated to our theme. You can try to disable woocommerce-wishlists plugin or update it to the latest version.

Thank you for that, I solved that issue. Now whats its happening is that wile the “Please wait” message appears after some time this error is shown “error Internal Server Error”. How can I solve it?

This is probably related to your server configuration. You can try to repeat import few times until it is done. If you still get the same error please submit a ticket here with your site URL and WP login credentials and we will try to help: https://boldthemes.ticksy.com/

Hello, you can submit a refund request here: https://themeforest.net/refund_requests/new

Thank you.

Hi,

Fitness Club theme should work correctly with most of the third party plugins including booking plugins.

Kind regards,

BoldThemes team