317 comments found.
Hello, i am waiting for your answer two days ? Thank you
Hello,
Did you post tickets on our support site? we can’t find yours. If you didn’t post tickets please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays. However, it can be delayed a little bit more.).
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Experiencing similar problem as suraci. Review, ratings doesn’t work. Also a widget is missing on the single item page (email info/URL/phone/address).There are a few other issues like I can’t remove the FAQ’s, temp. ‘solved’ it by de-activating plugin. Almost impossible to request a ticket.
Hello, please send us your site credential. As you may know we are waiting for it. You missed to install and activate addons.
Please understand our support team responses can be delayed due to an unexpected server maintaince issue, heavy workload and a big amount of tickets after a holiday.
Thank you
Experiencing similar problem as @clickipedia. Review, ratings doesn’t work. Also a widget is missing on the single item page (email info/URL/phone/address).There are a few other issues like I can’t remove the FAQ’s, temp. ‘solved’ it by de-activating plugin. Adding an amenity doesn’t work… and several more issues. Your support website is loading very slow. Almost impossible to request a ticket.
Hello,
Please check your email.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
I have some issues I came into. Let me know how you want to communicate.my support post is not working ?how i submit a tickets because my username and password is not working?
Hello,
Replied on your previous comment.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
I am purchaseing theme last night but many problems have face so.,you guide me how can I fix it.
First of all,
My review and ratings is not working in any listing. How can I delete logo of javo in footer? Always I click any tab so listopia logo is display and my logo is not show in any page?? So, as soon as you guide how I fix it??
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
We need to have a look at your site. Please provide our support team your site information.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays).
Our support site can be a little bit slow at this moment due to server maintenance. If it does, please email us. ( javothemes@gmail.com )
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Can you disable Google Maps entirely? I don’t like how it takes up half the layout.
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
It’s based on google maps and you need to add google location information ( lat, lng ). You need to add google location information to display on maps.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
adsense support?
Does it work with this food menu plugin? https://codecanyon.net/item/restaurant-food-menus-for-elementor-page-builder/21351423?s_rank=13
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
Yes, you can add adsense code.
Unfortunately, we haven’t tested the plugin. It’s not compatible officially.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Factwp
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
Unfornately, it’s not supported the plugin.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi there,
I interested in half map and radius search, very nice and easy to search. For the pre-sale question:
1. Custom field can add or not? if yes, can filter listing by these custom field both map search and show listing (like featured listing on your home page demo)
2. Non-registered can add listing or not?
3. User level: I design to there are 3 user class, silver, gold and VIP. Possible or not when these user add listing, some field (e.g. class) will auto submit value by class of user. The summary, I need to filter only listing by VIP class to show on the landing page.
4. Listing filter: I would like to show listing on landing page (or another page) to filter by featured, most view, most rating and recent listing. And separate these listing by category (multi filter), possible or not?
5. Relate listing (by category or other field) on the end of listing detail page.
6. Assign featured listing by admin, right?
No. 3 & 4 is a core feature that I need to use on my project, don’t worry if now can’t . I will purchase your theme if you add this function to the next version or on your plan to develop.
Recommend features: Register with Facebook & Google+ (login & comment, too), Price bar on map search, Get my current position (very helpful if use with radius search, click to get position then set radius)
The last one, now that I leave the comment, I can’t login to your demo site (user demo, pass demo) not respond when I click login button.
Thank you for reading and reply.
Hello,
We apologize for the late reply due to a long holiday and a weekend off.
1. Unfortunately, custom fields are not ready yet.
2. Yes, non-registered users can post listings. They need to add email address and password. Then it will be generated an account.
3. Membership is not ready yet. It will be added.
4. It’s not possible to make each pages.
5. Unfortunately, we don’t have it.
6. Yes, admin can assign featured listings.
Thank you for your recommend features. We will consider them. ( but we can’t promise now )
It might be that someone changed demo account password.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
In top single listing banner is it possible to select (choose) 3d – vide – images – map location atc. like in your Javo directory theme? Regards
and there is member dashboard like in Javo directory?
Hello,
You can change the order and add what you want.
It’s different. member dashboard is based on BuddyPress and some more like javo directory.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Good day,
Do you have claim listing setup on this theme?
Do you have social media login?
Kind Regards
Hello,
They will be added in near future.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Is there a plan to integrate a event calendar?
Hello,
We currently don’t have a plan. But we will see in the future.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
hi there aweosome job, is it available on spanish ? or can be translated ?
Hello,
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello, I’m wondering if it’s possible to login with a demo account to see how the user dashboard looks like? Thanks
Hello,
We provide only front-end demo site. you can login as demo / demo. ( please let us know if the password is not working. sometimes, people change it )
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello, I want to use to sell used electronics devices, it fit my request?
Hello,
I am not sure about your project details. You need to have a look at our demo site if it’s fit to your project. However, we don’t have price field to sell something. It’s for more directory sites.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Lovely theme 
just a quick question re when making listings, is it possible to make it so the user pays to list? (is this currently available?)
Hello,
Payment addon will be ready soon. Then you can create packages and charge your users.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
fantastic news – as soon as thats available, consider another sale
If you purchase, please let our support team know. They will provide you the addon to have a test.
I would like to acquire “listopia” to use it on my website in Arabic. Please notify me if you configure it for RTL language.
Hello,
Unfortunately, RTL is not supported yet.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi, im interested on your theme however i already have some users on my current site, in there any way to retain those user with their ads when i use your theme?
Hello,
I am not sure what types of user data you have. We can’t tell you all of them will be imported. You should find an import plugin to import them.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi there, Is it available for spanish or can be translated ?. Awesome Job
Hello,
Please understand if our responses are a little bit delayed due to a weekend off.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hey Javo themes , I have a pre-sale question: In the registration process can the users be specified to categories ?
Hello,
I am not sure if I understood clearly. Users can select categories which admin defined.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Please understand if our responses are a little bit delayed due to a weekend off.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
