157 comments found.
Hi, is it possible to use elementor to customize my website?
Hi!
Unfortunately, elementor page builder isn’t integrated to the theme. Theme includes its own page builder.
Regards.
Hello, Thank you for your answer, can you explain me that error? I have it on lot’s of item. https://drive.google.com/open?id=1hZqFOJ8wbEWAEpRov7bevVr-klPCpVU4
Hi.
Please, download latest version of the theme(1.0.1.2). We have fixed that issue in the latest version. https://themeforest.net/downloads
Please read here ( http://fotofly.benoon.com/doc/#!/faq ) about how to update the theme. Scroll down bottom of the doc file.
Best Regards.
Good evening, I can’t seem to make the sliders function properly (neither of the short codes [about slider, cortex slider, etcetera]) I I’ve erased all cache, reinstalling the theme (up to date), the plugin, and nothing.
Thanks and regards.
Update: I can’t download the latest version (1.0.0.9) when I hit “download” it is version 1.0.1.1
Hi!
a) 1.0.1.1 is a latest version.
b) Please, disable all unnecessary 3rd party plugins and check it out.
Regards.
Good evening, I’ve installed the theme, and it was working properly with a Full-Width container and a Flexslider on the homepage (which used a full-width page template).
I installed comet cache and the slider couldn’t load anymore. After erasing all cache and even reinstalling the theme, the slider on the main page still doesn’t load. If I add any other elements, they load properly. Adding a second flexslider obviously doesn’t add it. I’ve also tried creating different pages and adding flexsliders, still not working.
The debugger doesn’t show any errors and I’m really puzzled by this.
I have figured out the solution. Turns out, somehow, my “uploads/redux” folder was not only not writable, but also nonexistent. I created it and made it writable by the owner and everything works normally again.
Hi! Good to hear that.
Best Regards.
Hi! I have just bought the theme but I got a message error when I tried to install it: “Not possible to upload package. Style.css is missing. Theme installation failed. Could you help me? Thanks
Hi!
Please read here: https://themeforest.net/item/fotofly-photography-wordpress-theme/21190239/support
You have to unzip main package and upload fotofly.zip file.
Best Regards.
Hi, I just purchased this item and was installing the theme as the documentation said, but i have this issue when try to activate the Frenify plugin:
Parse error: syntax error, unexpected ‘[’ in /home1/elsercho/public_html/tattumedia.com/wp-content/plugins/frenify-plugin/builder/page-builder/page-builder/classes/class-shortcodes-parser.php on line 1281
How can I fix it?. Thanks in advance.
Hi!
Please update your php version to latest version on your server. You have to contact with your hosting providers.
Best Regards.
Thanks a lot, that worked perfectly but, now I have a new trouble, my portfolio posts were made as the documentation says, everything looks fine on the portfolio page, but when I click on a portfolio post it returns a 404 error. Why?
Best regards, thanks in advance
To solve this problem, go to Settings / Permalinks, select “Post Name” and click on Save changes
Hi! Instagram element of the Frenify Builder stopped to work properly about a week ago. It writes “Instagram has returned invalid data” on the page. Please advise how to fix it.
Hi!
Please, download latest version of the theme(1.0.0.9). We have fixed that issue in the latest version. https://themeforest.net/downloads
Please read here ( http://fotofly.benoon.com/doc/#!/faq ) about how to update the theme. Scroll down bottom of the doc file.
Best Regards.
I forgot to reinstall the plugin. Now it works. Thank you!
Hi,
How do I change the “Site by Frenify Design Team” text in the footer?
Thanks
I worked it out. Thanks
Hi there, how do I change the header layout? I can’t find that in theme options, appearance, tools or settings, Thanks and regards.
Hi. Thank you for purchasing our theme.
Go to Theme Options -> Navigation. Make sure that you have installed Frenify Plugin and Redux Framework.
Best Regards.
Hi,
I installed the theme and activated the Redux Framework and clicked Demo and it broke my website!!?? its currently disabled so my website is not working .. can you please help? thank you http://martymacmoore.combb44659c-8f67-4c86-8034-0e27e03f2869
Please, do not activate “Demo” mode. Just installing redux-framework is enough. Activating demo mode is not necessary.
Best Regards.
Hello I bought this template and I was wondering, what are the appropriate settings to replicate Homepage 04? Thanks & Regards.
Hi. Thank you for purchasing our theme. Here you can see how it was built:
Best Regards.
Hi,
after few times installing I still get the error on my live website.. Admin Menu Editor security log Current user can edit the admin menu. Warning: reverse_item_lookup is empty! Warning: reverse_item_lookup is empty! Post published. View post Dismiss this notice. Note: The visual editor, which is necesarry for frenify page builder to work, has been disabled in your profile settings. Go to Profile
Hi! Thank you for purchasing our theme.
You must disable all your 3rd party plugins before upload the theme.
Make sure you are using latest version of the wordpress. Also make sure you are using latest version of the php and mysql in your server.
Best Regards.
Hi,
I have just bought and installed your theme. After installing the frenify-core plugin I get the following error:-
Fatal error: Call to undefined function wp_generate_password() in …/htdocs/wp-admin/includes/file.php
Whats wrong?
Thanks
Hi! Sorry for any inconvenience.
Please, download latest version of the theme(1.0.0.7). We have fixed that issue in the latest version. https://themeforest.net/downloads
Please read here ( http://fotofly.benoon.com/doc/#!/faq ) about how to update the theme. Scroll down bottom of the doc file.
Best Regards.
Hi,
I have just bought and installed your theme. After installing the frenify-core plugin I get the following error:-
Fatal error: Call to undefined function wp_generate_password() in …/htdocs/wp-admin/includes/file.php
Whats wrong?
Thanks
Hi! Sorry for any inconvenience.
Please, download latest version of the theme(1.0.0.7). We have fixed that issue in the latest version. https://themeforest.net/downloads
Please read here ( http://fotofly.benoon.com/doc/#!/faq ) about how to update the theme. Scroll down bottom of the doc file.
Best Regards.
Hi, can I ask You about bilingual sait? This product avaible with this option?
Hi!
If you are asking about multi language support, this theme supports multi language option. It supports WPML plugin.
Regards.
Hello, what are the appropriate settings to replicate Homepage 16?
Hi. Thank you for purchasing our theme. The 16th HomePage was built by shortcode Custom Post Ribbon.
Pay attention to the fact that to add this shortcode you should have several portfolios, because the shortcode shows your portfolio in such original form.
Regards
Hola Ayer compre este tema y lo he instalado sin problema pero en personalizar tema siempre que hago algun cambio me da error (No fue posible guardar debido a 1 ajuste no válido.) me puede decir a que se debe? y otra pregunta, hay opción de poner las instrucciones en español?
Hola. Escriba sobre este error en nuestro correo: gho5t7m@gmail.com
Hello i have Import problem XML. I refer to the file, press the button, then comes a window with the question: Do you want to save the admin.php or open. Greeting Armin 77dfee37-1345-4e64-abf0-0e4b62f13a82
Hi! Sorry for any inconvenience.
We have sent you a message via email. Please, check your email.
Regards.
I can not activate puglin Frenify Core. The plugin could not be activated because it caused a fatal error.
Parse error: syntax error, unexpected ‘[’ in /home/realismobrasil/public_html/wp-content/plugins/frenify-plugin/builder/page-builder/page-builder/classes/class-shortcodes-parser.php on line 1281
What is wrong…
Hi! Thank you for purchasing our theme.
This should be server related issue. Make sure you are using latest php version on your server. Contact with your hosting providers.
Best Regards.
Hello guys I already solved the Plugin error! It was the PHP version.
But now I need another orientation.
The menus are appearing all at once and not cascading. What am I doing wrong? Can you send an image?
Thanks Sueli
Hi.
After creating the pages go to Appearance → Menus and add the pages to menu.
Regards.
