503 comments found.
hi.. I want to buy this…........ please help me…. I’ve an existing web application… Could I able to install this into my existing application for designing some static page ? Do it return extra css and js files along with html code ? bootstrap 3 must be.
Hi
Not sure our builder with other application or not. We strongly suggest do not modify builder or core coding. Our template using bootstrap4.
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Gosh, I hate to ask but what is new in latest release. Need to decide if need to update before going on vacation…
Hi
Please review change log of recent update
- NEW : Landing pages added - NEW : Google reCAPTCHA feature added to insert in form - NEW : Checkbox validation added - Other bug fixes and improvement in builder code
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Friend I try to understand how to configure and use popup unfortunately the video that shows it is impossible to understand since you can not display the text correctly is too small the code that shows. please there is some documentation in text that explains it or can guide me how to do it correctly since I can not find out with your demonstration video from now thanks
Hi
We apologies for inconvenience, We will update our article very soon.
You just needs to set popup ID as link href and add class “set-popup” on link.
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Error publishing project in version 4.3
Its not able to publish your project into ../projects/publish_projects/. Please, choose another one or contact your server administrator
Hi
Please check your server error log to fix your issue. This error can only possible if publish_projects folder does not have write permission.
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I already verified and it’s all good, with the previous version worked perfectly, I do not understand what happens
Hi
Please make sure all builder files uploaded properly, That might be the issue.
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There is a way to add an HTML code within the design or block for example a code that generates the handling of a subscription script … etc .. is it possible, is there an example to see?
Hi
Not 100% clear on your requirement but you can add your desire code using builder design mode.
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Problem on export site:
Internal server error. Contact your server administrator to resolve server or network problem.
Running on WampServer
http://help.rgenesis.com/knowledge-base/novi-builder-web-server-requirements/All requeriments checked and avaliable
Hi
Please check your server error log to fix your issue. This error can only possible if publish_projects folder does not have write permission.
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There is no error in log. All folders have all permissions to write and rewrite files.
What we can do now?
Hi
Internal server error is server issue please check your server error log it must to check error log to fix issue.
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The only server log appears in access.log with a message in the following requisition:
::1 – - [16/Jul/2018:09:00:55 -0300] “POST /main/builder/index.htmlphp/export.php HTTP/1.1” 404 320
Solved – acessing by localhost/main/builder not by localhost/main/builder/index.html
I miss a GDPR compilant form with checkbox to accept privacy policy. must have for europe and especially german customers. how can I set this up? thanks
Hi
We added privacy policy checkbox validation example in our most recent update. You can check example from below URL
http://landingpages.rgenesis.com/demos/index-agency-01.htmlThanks
Hello! How do I disable or change the “success” message after form submission? I made it to redirect to thank you page in rgen.js and I also changed success message on lines 447-448 but the old message is still there.
Hi
Could you please submit ticket on our support area with your URL so we can check your issue.
http://support.r-genesis.com/Thanks
Thank you for your fast reply. It turned out the problem was my server caching. Sorry about that 
Hi. Is this app compatible with wordpress?
Hi
Thank you for interest in our item, Our item is HTML template it is not wordpress item.
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Hi there, i was wondering do the mobile menu need additional configuration to work? i tried to click on the menu, but nothing happen. menu was not showing any pages or menu that supposed to show.
Can you help me?
Thank you very much.
Hi
Thank you for pointing us issue, Will fix it shortly.
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Thanks for latest update!
Is there any way to control the builder from downloading (or publishing) all images? A simple one page site with handful of images is 80 meg.
Appears that every single image is published instead of only ones used in page. This results in a 70+ meg image folder.
Know you did not design novi but hoping you have a solution:)
Hi
We already posted this point to novi author they will add this feature in future updates very soon.
We are also researching on this and trying to improve on this case.
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Thank you for explaining.
im failing to install. is there an installable file
Hi
Thank you for purchasing our item. Our item does not include any installation files, You just need to copy builder folder on your server or localhost machine to run it.
You can also find help articles from below URL http://help.rgenesis.com/article-categories/r-gen-landing-pages-4-0/Thanks
Are you on holidays? Still no answer
Hi
We apologies for delay on reply. Your answer replied on your comment please check.
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Can you make dsgvo conform snippet for impressum and privacy policy plus cookie policy? This would be nice
Hi
Thank you for new feature suggestions, We will add this feature in our list and update it very soon.
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Hi gan16!
Do you have an error “Internal server error. Contact your server administrator to resolve server or network problem ”?
Hi
Please review builder server requirement from below URL, That will help to fix your issues.
http://help.rgenesis.com/knowledge-base/novi-builder-web-server-requirements/Thanks
Iam trying to install latest version in my local system and it says Fatal Error
Hi
Please review builder server requirement from below URL, That will help to fix your issues.
http://help.rgenesis.com/knowledge-base/novi-builder-web-server-requirements/Thanks
Hello, i think about buying your template. I like the builder. Can you tell me what futures you will release next. Do you plan to release a soccer page? or ballsport page? Do you plan to release multipage templates by category (food, sport etc)? Tell us about the things that could be happen to next release!
Hi
Thank you for interest in our item, Our item currently does not have sports and food category landing pages but we will surly add it in our future release, Thank you for suggestion on new landing page categories.
Currently we are working on update all our current pages in new builder once it is over then we start new landing pages.
Thanks
so should i buy this week and learn to work with the builder or should a wait until new updates published with new landing pages? Buy the way gratulation to your fantatitic http://help.rgenesis.com/article-categories/r-gen-landing-pages-4-0/ Not many authors have such a nice documentation
does this builder support Arabic RTL ?
Hi
Thank you for interest in our item, Unfortunately item does not support RTL.
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Hi
Please insert API key as a string with double quotes. Or you can use our config.php file to set API key data.
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Thank’s it’s work. Whow can i collect names of subscribers to GetResponse list? Now i collect only emails http://prntscr.com/judhzj I use form like this http://prntscr.com/judigx
Hi
Your provided links not working, You can also submit ticket on our support area http://support.r-genesis.com/
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Hi, i am using the yoga example. The form-data form doesn’t work. I see the line code $to = $_POST‘to’; // <=== Set static email here. but this doesnt work..
I simply want the form-data to send to an email address.
Hi
You can find all form settings from below help URL http://help.rgenesis.com/knowledge-base/forms-structure/Thanks
Hello! I read In messages that you want to make this program as a site to build sites Multi-user And the oldest host connectivity to customers with subdomain . I want know how much longer must wait?
Hi
Thank you for interest in our item. We do not develop any Multi-user for a builder. We are selling landing pages, not a builder.
The builder is just add-on tool to customize our landing pages easily.
Thanks