109 comments found.
Hello,
I am attempting to update the logo on Hyperon. I updated the logo in the Edge Options > Logo but this seems to only update the child page logos and not the main page.
The site is shopotgenasis.com.
Please advise.
Thank You
PS I tried to submit a ticket on https://edge.ticksy.com/ but Hyperon is not available to choose.
Hi,
Hyperon is on the list of supported items, please try from incognito mode in your browser and submit a ticket. Thank you.
Edge
Incognito mode didn’t work. Can you provide screen shot as to it’s position in the dropdown list? I went through line by line but didnt see it.
Thank you
Hi,
We just checked and we see clearly Hyperon in the dropdown list of supported items https://www.screencast.com/t/OyxS3bUqIcQ
Please try to log out of your Themeforest account, flush browser cache and try from incognito mode.
Thanks, Edge
Where do I change the monetary amount from Pounds to US Dollars?
Hello,
This should be changed within WooCommerce settings themselves https://www.screencast.com/t/LXH32HFWr
Best, Edge
Will this theme allow me to feature one item and offer different size options?
Hi,
Thank you for taking interest in our theme. Here is one Variable product from our demo site http://hyperon.edge-themes.com/product/t-shirt/ where are added attributes for colors and sizes. We hope it is what you’re looking for. Please, let us know if there is any other doubt.
Best, Edge
Awesome! Exactly what I’m needing. I will be purchasing your theme today.
Glad to hear this 
Dear Edge Themes, I the documentation misses a lot. Where can i find the templates / demo’s for the pages. Where do find my license for the wpbakery and slider revolution. PS; ticksy doesn’t inclode the hyperon template to open ticket
Hello,
When you go to Theme Options > Import, you should be able to import all demo pages altogether. Then all you have to do is to go to Settings > Reading and set desired homepage template for your website. You can read more about demo import here https://edge.ticksy.com/article/12617/
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don’t have to activate them and they’ll work for you regardless of that.
In the following text we’ll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
You can read more about this here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-PluginsRegarding ticksy issue, please log out of your ThemeForest account and clear browser cache. If that doesn’t work, go to incognito mode and you’ll see Hyperon under the list of supported items.
Edge
Hello, I am interested in purchasing this theme but I wanted to know, is it possible to change the colour of the yellow highlights on the nav, price etc. ? Thanks, Connor
Hello Connor,
Yes, sure, all colors in our theme are easily manageable
Edge
How do I set up one of the pages shown on the demo??
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://edge.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
I wish you guys made a video tutorial on youtube and show how everything works I would find it easier then reading such a massive documentation, its really hard for someone with 0% knowledge of wordpress haha
Hello,
Thank you for your suggestion, we will consider it in future. However, at this point, if you find something difficult, you may always submit a ticket to our support forum https://edge.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.
Best, Edge
Very nice theme! I have a question how do I only get the shop home? I’m very new to wordpress haha 
Hello,
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.
Edge
I am having some problems. When I upload the sliders it redirects me to the admin ajax php page, and does not upload it. Can you help me?
Hello,
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.
Edge
Hello. After importing xml file into the slider revolution, it says Error: Incompatible Archive. I don’t know why and what to do…
Hello,
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.
Best,
Edge
Great design. A Great theme. But I have one problemn. The price filter is not appearing in the sidebar. Even when I use the default imported content.
Hello,
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.
Best,
Edge
hi, o allready own one of your theme aalto. i rly like your work! i have a question i going to make a new portfolio and i want to use your hyperon theme is it posible to delete or turn off the shop stuff and use all widgets and element just like a portfolio
Hello,
Thank you for interesting in Hyperon!
Sure, if you wish to use only portfolio post types, you just have to turn off WooCommerce plugin.
Best,
Edge
Hello, I’m interested in buying this theme, but I just have a question: how do you manage the order tracking? Which plugin it’s used to do that?
Hello,
All orders and purchases are processed through WooCommerce plugin that comes bundled in our theme.
Best,
Edge
Ohh ok… so it’s just order tracking and not shipping tracking?
Hi,
Both order tracking and shipping tracking is handled through WooCommerce payment system.
Edge
Looks really good! Only thing stopping me from buying is the lack of a product search feature… Or am I missing something?
Hello,
Thank you for your interest in Hyperon! Our theme does have a specific “Product Search” widget that you can insert to some of the widget areas, like Header, Footer, Sidebar etc. We don’t think we specified this feature in our demo presentation, but it sure does exist.
Edge
Congratulations! Good job
Thanks a lot
Congratulations from WPSelected
Your theme Hyperon has been selected as one of the best WordPress themes on ThemeForest, for April 2018.
http://www.wpselected.com/wordpress-themes/woocommerce/
Keep up the good work!
Thanks for writing in!. Glad to hear you like our themes so those are selected for April.
Best regards, Edge
Hi Edge Themes, Ive bought your theme and have some trouble here with this:
Revolution Slider Error: Slider with alias left-menu-home not found. Maybe you mean: ‘my-slider-2’
I have tried everything but cant seem to fix it can you please help me out here? so i can finish the site? Thnks in advance!
Peter.
Fixed it! if anybody has this same issue, please go to home visit your website, then edit page, then when wpbakery is loaded, delete the revolution slider at the top, then add it again! Save the page and reload the site! it worked for me! it will show up white but this is i think to place new images Cheers!
Hello,
When this red notification appears that means you didn’t import certain template for that page. So, please go to Slider Revolution > Import and upload the template files from xml_export folder in theme download.
Edge
Amazing Work! Congratulations! Good Luck With Sale
Thank you very much, we appreciate it!
Awesome Work! Good Luck With Sale
Thank you very much!
Hey, I really love the aesthetic. Good luck with sales.
Thank you, we appreciate it
