116 comments found.
Hi,
I’m loving this theme that I purchased via Envato Elements. May I ask 1 question? I would like to change the url of portfolio items so that they read projects instead.
For example www.xyz.com/portfolios/item_1/ becomes www.xyz/projects/item_1/
How can I acheive this?
Thanks in advance
Dear you. you please contact via email themesflat@gmail.com we send guide for you. thank so much
Hello…plss i have an issue with the theme. I have installed it. but can get to the dashboard via the wp-admin. When i type wp-admin, it opens the website but no place to click to log to the dashboard. Pls what could be wrong? am running late on the job
Dear you. i am so sorry about for delay. you please clean your theme re-install WP blank and send help me infor your website via email themesflat@gmail.com we login and install free for you. Thank so much.
Hi, I have a problem. After after installing the theme, i have this message “You do not have permission to access this page.” Why?
Dear you. you please clean theme. install WordPress blank after send help me infor your website via email themesflat@gmail.com. we login and install for you. thank so much.
Whenever I install the theme and the demo content it then removes any option to be able to access the dashboard, I just get Sorry, you are not allowed to access this page. Please help asap! Thank you
Dear you. you please clean theme. install WordPress blank after send help me infor your website via email themesflat@gmail.com. we login and install for you. thank so much.
please email me nlomaxenterprise@gmail.com as we will need to whitelist your IP etc to add files through FTP.
Dear. I sent email to you. Thank so much.
Hi themseflat. I also encounter an error when trying to install Demo Content. After hours of trying to download (even though my internet is fast), the process hangs then says “Sorry, you are not allowed to access this page.” This happens before the sample pictures are downloaded as well. Please help.
I am trying to install and design offline, before I upload.
Dear you. you please install WordPress blank and send help me infor your website via email themesflat@gmail.com we login and install for you. thank so much.
When i import sample data, i get an error that says ‘Sorry, you are not allowed to access this page.’. The entire wp-admin is inaccessible. Running on PHP version 7.0.10.
Dear you. you please send help me infor your website via email themesflat@gmail.com we login and check issues for you thank so much
Hey, is there a way to get rid of the preloader? Just asking in advance 
Dear you. you please open file header.php ( your_theme/header.php ) and remove code. thank so much
Hello, pre-purchase question, can you tell me what page builder you use, like Visual Composer etc? Also, can I change the colour scheme to any colour throughout the website? Thanks.
Thank for your interest. By theme you will be. Visula Composer, Revolution Slider. Theme Unlimit color, you can change any color. Thank so much.
The images used in this theme can be used commercially or they are copyright protected?
Hi
On the image boxes. When you click the read more link it opens the link in a new window. Is it possible to open in the same window?
How do I disable the sidebar from the home page, so the Slider Revolution can show better just like the demo?
Dear you. Disable sidebar from the home page. you please select template page Front Page. Default it disable for you. Revo Slider we send file just like the demo for you. you just import is it working. you please contact via email themesflat@gmail.com we send file for you. Thank so much.
Thank you for the reply, I got almost got everything working. How do you do the OUR SERVICES in the “before footer sidebar”? also I want it to display ONLY in the home page, how do I do that?
Dear you. You please edit page and drag it move section before footer. it is very simple.
Can you please be more specific?
Dear you. you please send help me infor your website via email themesflat@gmail.com we login and do it after we guide for you.
ok, i did thank you
Hi guys I purchased this really cool theme, I have submitted a couple of question in the ticket number #1561547, can you please expedite my answer?
Dear you. I am so sorry about for delay. we just had a holiday.
Can you help me with the sample data? Thanks!
Dear you. you please create ticket id at https://themesflat.ticksy.com and provide infor your website include user name pass we login and install for you. Thank so much.
I can not change anything withing the heading section => syles, telephone numbers etc/ Whats the problem?
Dear you. reason can you does not turn off option page for this page. you please turn off option page. when option customizer it working. you please ref article. if you can’t slove issues you please create ticket id at https://themesflat.ticksy.com/ we slove for you. Thank so much
Hi,
Need your help please. Here you have the MENU “Risk Management” http://corpthemes.com/wordpress/finance/services/risk-management/ The “Accumulation” is active , how i put the MENU active for each PAGE. All the pages the MENU is not active . can you explain please ? ThanksHi there.. i have a problem.. when i have transparent header.. and i have a black logo .. i dont know where to put the white logo.. like the menu is changing colours when you scroll down.. but i only can put 1 logo.. doesnt make no sense.. can you help me?
Dear you. You want to change logo. When header fixed right ?
Yes i want to use 1 white and 1 black logo.. that change automatic when i scroll down.. with the transparent header.. in fixed its ok
Dear you. we will update in the next few days. Thank for your feedback.
Thanks.. 1 more problem .. the wpbakery plugin is not able to download the templates.. can you check that as well?
Dear you. we built in theme. or you can download it at here https://drive.google.com/open?id=0B1sIO9la590mVDVSemZSLWVwdmpyQjZFMWxoa3p4b2VXUWJn Thank so much.
hi i installed it .. its activated.. i can download the templates..but its not installing the template.. only saying its downloaded.. ;(((
Can you maybe create a button to hide the page title bar and pagination?
Can you also please make a hover text colour for the Footer?
Hi there.. where can i edit the loader gif?
Please help me with this loader.. the site is frozen on mobile view just keeps loading.. i mean showing the loading animation.. round circle
Dear you, we updated logo sticky and you please contact via email themesflat@gmail.com we send guide for you. Thank so much.
Hi there thanks for update.. but you still have a error.. when you go into a page with settings for transparent header.. then the menu is not visible.. its set to transparent mode..but it has to be the sticky mode.. can you please correct it. thanks
here is a screenshot..
http://client.dennisryansmith.com/wp-content/uploads/2018/03/Bildschirmfoto-2018-03-26-um-22.03.22.pngYour theme is stuck on lazy load .. in mobile view.. if you cant fix it.. please refund my money.. i cant fix it..
Hi, is your theme multilingual or compatible with WPML?
Finace has compatible with WPML? Thank your interested.
This template will support RTL?Arabic?
Sorry you. Current Theme is not support RTL. Thank so much.
It is failed to import sample data and the complete website is now down with a following error message:
Fatal error: Call to undefined function themesflat_map_icons() in domain\wp-content\plugins\themesflat\includes\shortcodes\iconbox.php on line 13
Dear you. You please send help me infor your website via email themesflat@gmail.com we installer demo for you. Thank so much.
Hi, I’m thinking of purchasing this theme. I have a question. Are all the images in your demo included in the data import?
Thank for your feedback. Sure all the images in demo will be full for you. We install free for you. Thank so much.
