145 comments found.
Hi, the purchase code provides is not working. Can you help?
Give me a Licence Response Code.
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The response code it empty. See https://www.screencast.com/t/mR1XJAHmu8
Please contact via profile to give me your licence key with admin access. we want to check this issue.
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OK, I sent that to you
Hi,
Please upgrade your PHP version then your problem is solved.
Helpful link : PHP version upgrade documentation.
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Hi, That did not work. I sent you a private message with details
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Hey, where do I change or remove the hours of operation on the Contact Header? https://prnt.sc/kjsn77 Please advise ASAP!
Hello sefwalter,
Thank you for the comment.
Please read our documentaton all steps included.
Helpful link : Click Here
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Hey, i am having trouble uploading the theme demo for ac repair… the tutorial video looks out of date from the current theme… please help..
Hello mto121494,
Thank you for the comment.
Are you working our newer version of theme ? if yes – please read our documentation then install our theme and required plugins install properly and activated.
After these step you can import dummy content.
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How to remove the search button from the header please..
Sorted, don’t worry 
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Hi, I would like to purchase one more license in addition to the first one i bought and wanted to see if there is a discount if im buying a second license?
Thank you
Hello Friends, my website is microclimas.cl and my code is 007b770e-4989-479e-97fc-2ba526bf9094
I get this error when activating the plugin: Fatal error: Cannot redeclare class Fixit_Plugin in /home/microclimas/public_html/wp-content/plugins/wp-organic-ac-repair-shop/init.php on line 38
I will appreciate your help to correct this.
Cordially Adolfo Aliste
Hello adolfoaliste,
Thank you for the comment.
First of all, please check Fixit – Ac Repair plugin is install already ? if yes – please ignore this message or deactivated both plugins and deleted after this process you got a notification on admin bar for install Required plugins. you can easy to install and activated.
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Hello Friends, my website is microclimas.cl and my code is 007b770e-4989-479e-97fc-2ba526bf9094
The forms on my page (Contact form 7) appear with a red box at the end of each form.
I will appreciate your help to correct this.
Cordially Adolfo Aliste
Hello adolfoaliste,
Please use thread comment.
Please add css through : theme option : style setting : custom css.
div.wpcf7-response-output {
border: none;
}
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Hello Friends, my web page is microclimas.cl and my code is 007b770e-4989-479e-97fc-2ba526bf9094
The footer of my web is appearing in a single column when they should be in 3.
I will appreciate your help to correct this.
Cordially Adolfo Aliste
Hello adolfoaliste,
Please use thread comment.
Are you install any 3rd party scripts ? If yes – please deactivated 3rd party script.
This is a 3rd party script issue when it’s fix then your footer column set by default.
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Hello Friends, my web page is microclimas.cl and my code is 007b770e-4989-479e-97fc-2ba526bf9094 On my home page the first element is a Fixit Slider. Currently it is showing the images and texts down without animation, having to be to the side with animation. I will appreciate your help to correct this. Cordially Adolfo Aliste
Hello adolfoaliste,
Please use thread comment.
Are you install any 3rd party scripts ? If yes – please deactivated 3rd party script.
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hello,
i was successfully able to install the theme and i have worked on the text content for the past few days without doing any changes to the theme.
when i logged in to word press this morning all pages on the theme was White apart from the header that is still showing. it is the same on all the pages just no content at all just a blank page.
can you please assist me with this . thank you
Hello quackquackcleaning,
Thanks you for the comment.
Please give me your website link we check then help you.
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Hello quackquackcleaning,
Thank you for sharing website link.
Are you install any 3rd party scripts or plugins in our theme ? if yes – please Deactivated 3rd party script or plugins then check your website is working properly.
I have been waiting for your response.
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no new plugins installed. only downloaded yoast seo but not yet activated
Hi,
you can process it. i hope this is working.
please deactivated all plugins then required plugins activated.
After, if you have any issue give me admin access through contact via profile. we check then help you.
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ok will do so. please message me for info
attempted to perform the task you told me and still nothing.
i sent you the info for the site
Hi,
Today, we check your website.
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I am looking for a template for an air conditioning company and would need some adaptation to your template,
1.- The size of the logo is larger
Are these changes possible?
What is your logo size ? Give me a your logo though https://prnt.sc/
We check then response you.
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Css to remove the very top bar as well? (has the social icons in it) Thanks!
Hello rykunz83,
Thank you for buying our product. please write a thread comment.
Please paste code in Theme option > Style Setting > Custom CSS.
.top-bar { display: none; }
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also how do you get sticky header to work on mobile? thanks!
Hello rykunz83,
Thank you for buying our product. please write a thread comment.
As our envato terms and condition we can not provided customization and installation service.
Please see screenshot : https://d.pr/free/i/5pTcye, https://d.pr/free/i/Ey5zii
Please read the article : https://themeforest.net/page/item_support_policy#whats-not-included-item-support
you want customization support it is paid. yes – you have facing any error or warning our theme let me know we help you.
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SOLUTION (since this support fails)
1. Download WordPress the plugin: Sticky Menu (or Anything!)
2. Set sticky element as: .navigation
3. Mobile sticky will work 
your problem is fix for sticky menu in mobile and tablet device ?
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yes
I need CSS code that will CENTER the logo / phone/ etc when in mobile or tablet view.
please paste the code needed – thanks!
Hello rykunz83,
Thank you for buying our product. please write a thread comment.
As our envato terms and condition we can not provided customization and installation service.
Please see screenshot : https://d.pr/free/i/5pTcye, https://d.pr/free/i/Ey5zii
Please read the article : https://themeforest.net/page/item_support_policy#whats-not-included-item-support
you want customization support it is paid. yes – you have facing any error or warning our theme let me know we help you.
Thanks -
here’s a work around (im not a code expert) – you may have to play with the padding/margins:
.header { padding-left: 70px; margin-bottom: -15px; margin-top: 10px; }
and to clean things up a bit -
.contact-text-info { padding: 1px; }
.col-lg-4.col-md-4.col-sm-6.col-xs-12.col-sm-mb-20.col-xs-mb-20.logo { padding: 1px; }
.col-lg-4.col-md-4.col-sm-4.col-xs-12 { line-height: 19px; padding: 5px; padding-bottom: 10px; }
This will vary by your logo/ text/ device so adjust accordingly.
Hello rykunz83,
Thank you for the thread comment. what issue you facing ? let me know we help you.
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i was just wanting the header logo / phone / etc all aligned more center on mobile and tablets – this seemed to work unless you have a better solution – thanks
Hello rykunz83,
Please contact via profile. we give you child theme you can install on your server then your header content align center in mobile and tablet device.
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I have installed the theme and noticed that the navigation bar breaks when being resized. As you can see on touchstonecommercialservices.com where I have it installed and on https://wporganic.com/theme/ac-repair/ where you have a live demo, that when you resize the browser down to about 940 pixels or less, the mobile navigation pops open and when decreased to around 700 pixels, the nav bar covers the logo and looks broken. Can you please help me solve this issue or provide a fix in your theme?
Thanks, Caleb
Hello brainspin,
Thank you for the feedback.
Our theme is responsive test with http://www.responsinator.com/ website and all device menu is working properly.
You can easy to show all device menu is working properly and responsive : CLICK HERE
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The responsiveness is BROKEN on yours and on my website as you can see in this video here. https://www.dropbox.com/s/8zw1q87s5inf99i/fixit-repair-wordpress-theme.mp4?dl=0
When I shrink the browser, the phone number breaks inconsistently, the menu pops open randomly, and the slider image gets randomly covered by the unnecessarily large navigation bar. I’m just looking for some help getting this theme to work normally as advertised.
Yes, on specific widths, it looks okay but let’s be honest, responsive means it looks like it should no matter what size device someone is using.
Hello brainspin,
Many thank you for sharing screen recording that’s helpful for me.
Please wait 5 business days we will update theme.
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Hello brainspin,
Thank you for your patience. menu issue is fix newer version of theme 1.0.6. please check our theme change log and update newer version of theme on your server.
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Hi, I’ve had the site up for about three weeks and there is a vulnerability with the template or plugin. My client site’s has exceeded the bandwidth and it’s not due to legit traffic. I can have the hosting company restore the site but that won’t fix the problem.
Do you know which plugin might be the cause?
Any ideas?
Hello vertronics,
Thank for patience for my response.
we can’t understood properly for your hosting provider issue. please briefly explain what issue you are facing so we understood then help you for your hosting problem.
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Hello there. I am very happy if you can help with a topic. I can not edit the fields that I show in the picture above. I could not see it in the footer either. How can I fix. I am very happy if you share information. Thank you. By the way, the theme is very beautiful. When I’m done, I’m thinking of buying 2 more. The final version is available at onensogutma.com. Thank you.
screen quotation https://prnt.sc/j2qy94 https://prnt.sc/j2qzejHello debianit,
Thank you for buying our theme.
Please read our documentation all step is included. As you given screenshot we provided documentation link and you can easy to understood.
1. https://prnt.sc/j2qzej => Sidebar Widgets
2. https://prnt.sc/j2qy94 => Footer Widgets , Save Menu
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Special Thanks…
Welcome 
ok. thank you.
Welcome 
Most beatiful Theme 
Thanks for beautiful word for our theme. i appreciate you. 
Hi Sir Thank you for reply. I bought the theme yesterday. they did today’s setup. It is at www.onensogutma.com. you can check. the top menu names do not change. I click on the homepage menu. sending it elsewhere.
Hello debianit,
This is not an issue you can easily to change in one moment.
Please Goto » Appearance » Menu ( Primary Menu ) : Select Home Page then you can change url your site.
Note : Custom link mean you can provide external link such as Facebook, Twitter etc.
Helpful Screenshot : https://prnt.sc/j290bm
Then if you have any question regarding our theme let me know we help you.
Helpful Documentation link : Menu Setting
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thanks
I am receiving errors with the Envato Toolkit plugin. Will you be updating the theme to accept the new plugin? Thanks.
Hello jstearn,
Thank you for the feedback. We will update theme in next 5 business days.
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Hello jstearn,
Newer version of theme 1.0.5 is available. Please read our theme change log file.
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