56 comments found.
when will have theme update?
Hello,
Thank you for your question!
Theme update is currently in progress. You’ll receive notification to your email address when update is ready, released and available to download in your Themeforest account.
Thank you for understanding.
Hello,
Can you tell me how to install dummy data? Because dont work. i wait your answer. Thanks! You have the link with image.
https://ibb.co/byDk0yHello,
I replied to your ticket. Please check it.
Hi,
I have added the attributes size and color to this product http://dfwscubashop.com/product/lavacore-womens-short-sleeve-top/ and others however the attributes are not showing up on the product page.
My support is expired however, I would appreciate any help. Thanks
Hello,
Please extend your support period and submit a ticket to our support system and provide us with the issue description.
Hello,
There is any change to get this theme in HTML5 format?
Thank you.
Hello,
Unfortunately, this theme is available as Wordpress version only.
Hello, considering to buy this theme for a diving school i have to build a website for. but they also organize boat tours they want reservations for.
is such a functionality available in this theme?
Hello,
Thank you for your interest in our theme.
In the theme available appointment booking plugin. Maybe it will work for boat tours.
We need to add captcha verification or Google re-captcha for avoid spamming from contact form submissions
Please help us where we can find that provision to add captcha verifications on contact form
We have used contact form 2 for our contact page
If we check files under following location, /wp-content/themes/diveit/templates/trx_form/form_2.php Bu there is no such provision we have found to activate captcha on front end
Please help asap
Hello,
Please submit a ticket to our support system and provide us with the issue description.
Can I update the Slider Revolution plugin to the latest version? If yes how.
Hello,
Yes, you can. Please submit a ticket to our support system and we will provide you with latest version: https://ancorathemes.ticksy.com
I have purchased your theme but I am not able to upload it to wp. I tried uploading the main zip file, the theme zip file (inside the main) and the child zip file, none of them was successful (the child theme says the parent theme is missing). I am working with MAMP. What am missing to do?
Hello,
Please submit a ticket to our support system and provide me with your website address and admin panel login info so I can check the issue.
Thank u. I managed to upload it manually.
Glad that you solved the issue.
I want to buy a HTML version of the site but I can not seem to find one. There is a HTML version?
Hello,
This theme does not have HTML version.
Does the theme come with a child theme at all is there a page builder? also can it offer meet the team members of the business
Hello,
The theme comes with child theme.
In the theme package included Visual Composer plugin.
Please be more specific what you mean by offer meet the team members of the business.
Hi, Thank you you for nice job. But i have small bug here. Warning: A non-numeric value encountered in /web/htdocs3/prostejovpotapenicz/home/www/wp-content/themes/diveit/fw/core/core.reviews.php on line 211 . Please can you help me? micek.michal@seznam.cz or better write here:-) Thank you a lot for yours time. Michal
Hello,
Please submit a ticket to our support system and provide me with your website address and admin panel login info so I can check the issue.
Hi there can this theme, display contact info / social media links above the menu
Hello,
Unfortunately there is no such option in the theme.
Hi, I am interested in buying your theme, however I would like to know how to edit pages. Like does this theme use Visual Composer or any other easy to use drag and drop page builder?
Hello,
Thank you for your interest in our theme.
You can edit pages using Visual Composer which is included into theme package.
hi there. Can the menu be transparent?
Hello,
Yes, the menu can be transparent.
Hello, Your template is compatible with wordpress 4.8.1 ?
Hello,
Yes, our theme is fully compatible with Wordpress 4.8.1.
Dear Customers,
In case you have issues accessing our support website https://ancorathemes.ticksy.com, feel free to contact the support operator directly via email at tony@themerex.net. We will need your purchase code. Please take our apologies for any inconvenience caused.
Regards.
Hi can u use in the transalations for woocomerce multilingua and https://wpml.org
Hello,
Our them is fully compatible with WPML. Woocoommerce can be translated using standard woocommerce features: https://docs.woocommerce.com/document/woocommerce-localization/
Dear Customers,
If you need installation service of our theme, you can contact our partner Mockingbird website custom studio and order this service. They have special prices for our theme installation and website customization. For more information submit a ticket by this link: https://mockingbird.ticksy.com/
Best regards.
Hi,
I have an issue with the translation that makes me crazy and finally discover that is coming form the template. When I translate the file into Spanish the month May whic in Spanish is Mayo is displayed with two o, I mean Mayoo
I made several test and proble is only when is any carachter after the y, for example a point, then display May..
If I write Maio, that is not correct in Spanish the display correctly Maio.
So that I know an issue from the code or translation but I’m not able to find.
Can you please provide me help?
Regards
Hello,
Please submit a ticket to our support system and provide me with your website address and admin panel login info so I can check the issue.
Our support forum is temporarity down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases, pleases contact the technical support operator via email tony@themerex.net