300 comments found.
This theme still under your support?
Hi
Yes, we’re still support this theme. Is there any problem with you?
If I update the theme the horizontal navigation changes to vertical. This is after several updates the same. To get around this I still use the version 1.4.7. But now the design is starting to act funny. Am I the only one with this updating problem? How can I get around this?
Hi
Can you please email us your purchase code so that we can help?
Thanks
My questions for you: 1/ Can I make to each category of the site a homepage equal to the homepage of the theme? I refer to the style of all sections and content block. Obviously with the content of each category. This theme allows me to make this customization or will I have to hire a developer?
Hi
Thank you for your interest in our theme.
Yes, the theme supports a pagebuilder that its module can select a specific category to be shown.
Thanks
Hi, added an image in the “header banner” but, she’s not showing up. Can you help me with that?
Hi,
Please check if your browser has Ads Block addon or something like that, you should disable it and check again.
If the issue is still there, could you send us the WP admin so that we can help to check?
Thanks
It was exactly the ads block. Thank you for your help!
Thank you. It there is any issue, please feel free to contact us again
Hi, On iOS11 (iPhone 8 in my test), the mobile menu panel ( selector.main-mobile-menu) has a white background. As my menu items have a white font color, it is not possible to read them. This is not the case on any other mobile configurations (previous versions of iOS or Android). Is there away to fix this? Many thanks.
Hi
Thank you for using our theme, I see the support time of your license was already expired, could you please renew it, then send us the WP admin so that we can check and help you to fix the issue?
Thank you
Hello good afternoon, I need to edit certain things of style and other structures … but when looking for the style sheet I mark some in the index, edit the CSS and do not apply, you could indicate where I should edit styles, are things as
Delete uppercase of the slide Delete the space of the Slide Remove the catalog block of all
Thanks for everything!
Hi
If you would like to apply your custom CSS, there are 2 ways to do this.
1. Go to Appearance -> Customize -> Additional CSS, then insert your CSS code to the text field.
2. You can edit the bkstyle.css file in the css folder inside the theme
Thank you
Thanks for update
Why does the word “logo” display before the main logo image loads? Kinda of annoying. I found out it is in the atl tag. See screenshot here http://prntscr.com/jv0exo. How do I get rid of it?
Hi
Can you take a screenshot again? The link you’ve sent is incorrect.
Thanks
is your theme compatible with PHP 7 ?
Hi
The PHP 7.1 is not stable, so you should not upgrade your PHP to this version, please try to upgrade your PHP to the latest version or the PHP 7.0. If you have any problem, please feel free to let us know
Thanks
i try to download demo but not successful , to slow then get time out (50 min not done yet). please help to provide me xml or another solution. Thank you.
Hi
Could you please email us the purchase code so that we can help?
Thanks
Thank you, the support time of your license is already expired. Could you please renew it, then send us your WP admin so that we can take a look your issue?
Thanks
my website developing using your theme ” Gloria – Multiple Concepts Blog Magazine WordPress Theme”.
The mobile menu background is not working on iPhone 6 plus, iPhone 7 and iPhone X
my website URL : http://mediabell.net/dev2/be/
please visit my website from iPhone 6 plus, iPhone 7 and iPhone X. then click on navigation icon and you will see the problem
Please look into the issues. It’s a major bug on iPhone 6, iPhone 7 and iPhone X.
Hi
Thank you for using our theme
Could you please email us your purchase code so that we can help?
Thanks
Hi,
I’d like to format tabs shortcode in my website as shown here: http://kami.bk-ninja.com/shortcode-in-content-section/
Could you please tell me what CSS code to add? I use Gloria theme.
Regards
Hi
You can open the documentation of the theme to see how to use the tab shortcode
Thank you
Hi,
I had a look into the documentation (http://forum.bk-ninja.com/documentation/) but I didn’t find any informations about shortcode and tab shortcode.
Please, would you mind to link me here the correct documentation?
Regards
Hi
The documentation file is come with the theme package, please check inside it
Thank you
hi bkninja, i’ve purchased your theme gloria, there’s several issues that i’m facing. 1. i cant install the default demo site 2. in the BK Feature 1 (Grid Carousel) the left and right arrow is located at the left-right bottom corner 3. the bk post format for video working properly for vimeo but not for youtube,
can you help me with this issues?
Hi
COuld you please send us your purchase code so that we can help? Please email it to our support email: bkninja.team@gmail.com
Thank you
Hi is there a way to add Link post format ? There is only Standard, Gallery, Video, Image and Audio format.
Hi
You can add it yourself by follow this article: https://codex.wordpress.org/Post_Formats
Unfortunately, the theme doesn’t support Link post format, so you should develop its function if you want to add
Thank you
Hi, with the new update we have a header-banner bug with full screen header-banner. Seems as if the background positioning is wrong. Any idea on this? For example: https://newsroom.proaurum.de/nuetzliche-tipps-zum-aufbau-eines-edelmetall-portfolios/ Seems to be a problem on an iPad when you switch between horizontal/vertical mode Thanks for help
Hi
Thank you for using our theme. We’ve check this page and didn’t see any problem here: https://newsroom.proaurum.de/nuetzliche-tipps-zum-aufbau-eines-edelmetall-portfolios/
Can you send us a screenshot of the problem?
P/S: Just a remind: Maybe you didn’t notice this, the support time of your license is already expired. We hope that you could extend it soon to continue have our support service
Thank you very much
Hi BKNinja, we will upgrade the support during this week! Thanks for the info. I sent you the screenshots of the ipad via direct message. Thanks in advance
Hello, I purchased your template “Gloria – Responsive eCommerce News Magazine Newspaper WordPress Theme”. I really liked it, but I noticed some moments in it that can be improved. For example: seo part, improve the download speed of the site, finish the postlist widget, etc. These small improvements will allow you to reach a new level and stand on an equal footing with other “Themes”, thereby increasing sales. I suggest updating 4.0.0. If you are interested, I will write down in detail what points to improve. You will think what is the benefit to me? My advantage is that I have a website and I’m interested in improving and developing Theme.
Hi
Thank you for your information
We see that your account have not purchased any of our items. Could you please send us your purchase code?
For any suggestion, we glad to see your idea so that we can improve the theme as much as possible. Could you send us your idea to our email: bkninja.team@gmail.com?
Thank you very much
Hi, I sent a list of improvements to the mail, if something is not clear, I’ll try to explain more.
I did not buy it but my friend, in our joint project I’m on the technical side, we want to help you improve the topic.
P.S I would be very grateful if my proposals are not wasted! I write on a deep night so I ask to forgive mistakes and if you will not understand something, but I can not postpone it for tomorrow!
Thank you very much, we already received your email and will check everything soon to improve the theme.
Again, thank you very much for your help!
Hi, I sent you another letter, but I’m not sure whether all the letters were clear and is it possible to add some elements? For certainty, I want to receive feedback and at the same time find out when to wait for implementation, since I want to send some possible improvements and improvements. You guys are the best, because the only developers who are going to contact are so simple, I wish further development!
Hi
Thank you for your email, we already received your email, we’ll check all cases as soon as possible, this time is the holiday, so we don’t have enough members to do that
Thanks
Hi, it’s been more than a week now I want to get feedback, is everything clear, and are all the moments possible to realize or what not? I sent you another letter to the post office.
P.S. All the tips given by me are just recommendations, maybe some points you realize better and yet I would like my recommendations not to be wasted and you did them! (I’m ready to help you further).
Hello, I purchased this theme a while ago and it’s all working great. However, I now want to add a WooCommerce store onto it.
Do I have to re-purchase the theme that is WooCommerce compatible? ..or do you have a WooCommerce extension that I could purchase seperatly?
Thanks
Hi
Thank you for using our theme, if you would like to use the Woocomerce, you should purchase the license of the version that supports this plugin.
If you have any questions, please feel free to contact us again
Thank you
The search results page is broken. See example here https://www.styledemocracy.com/search/cineplex/. Featured image thumb is not showing for some posts.
How can I fix? I emailed you the login details.
Same issue in the following link and sidebar is broken. https://www.styledemocracy.com/category/shopping/
Hi
We’ve replied your email, please check it
Thanks
Is the Theme compatible with PHP 7.2 ? if not which is the recommended version ?
Hi
Please feel free to update your PHP to the latest version. If you have any problem, please don’t hesitate to contact us again
Thank you
I was trying to update to PHP 7.1 then got the error message : The following plugins/themes are not compatible with PHP 7.1. FILE: /home/ajen/public_html/example.com/wp-content/themes/gloria/plugins/login-with-ajax/login-with-ajax-admin.php
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
22 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
Please advise
Hi
Could you please email us the FTP access so that we can check?
Thanks
Hi, I am facing a problem with your header settings. Whenever I am selecting the ‘Technology – Header 2’, the ‘Top bar Setting’ is disappearing. ‘Technology – Header 2’ has a ‘Top Bar’ and I need to change the settings for it. I think it is a bug. Please advise.
Hi
Thank you for using our theme, could you please send us the FTP and WP admin so that we can check?
Thanks
I am not comfortable providing FTP. But I can provide you with WP admin. I prefer not provide it here openly on the comment section. Where shall I send you the credentials ?
Hi
We’ll check this and will update the theme to fix the issue soon
Thanks
