1387 comments found.
Hi
License activation isn’t working on first install.
Please advise.
Got it working… needed to include https:// for those in the same position.
Glad it is solved 
Is there a way for me to set the menu to be on a transparent background with the slideshow image sitting behind it? I can’t see the option to do that on the backend.
Like the one here? http://newnotio.fuelthemes.net/morrisward You can do it from Page Settings.
No, I mean something similar to this https://eatworkart.com/hackney-downs-studios (rather than it showing the video it would be a static image or a slideshow)
Yeap, actually the same thing
Oh fantastic – how can I make the changes in page settings? Do I need to have the most recent version of the theme installed?
Yes, this was added in one of the recent updates.
Thank you for all of your help.
Hi, I changed the page settings but the first row of content now seems to sit in the header image http://www.dawaf.co.uk/markanthony/. How can I get it to sit beneath it?
Hi there, please open a support ticket at http://fuelthemes.ticksy.com/
Hello – how do I regenerate the thumbnails as your recommend? tks
Yes, please do, using https://wordpress.org/plugins/force-regenerate-thumbnails/
Just updated to the latest version and now my website is broken. Tried to make a support ticket on your site but it doesn’t let me create one after verification 
Hi there, are you using PHP 7.0?
Yeah 7.1
Could you try disabling the GDPR bar from the theme options?
That did the trick! Works again! Thanks for the quick reply
Glad it is solved, this will be fixed on next version.
Hi, I’m having issues loading the demo data for the Morrisward theme. It doesn’t load the data onto the website after clicking import. Is there anyway to get the .xml file to manually import the demo content?
Hi there, we can send you the .xml file directly if you open a support ticket and mention this comment
Hello, Just updated and i’m sure you’re aware that everything is broken! : ) I’m not gonna open a support ticket, but please debug the update asap! Thanks man.
Sure, please open a support ticke.t
My site is a mess after the update. Please help
Hi there, please open a support ticket at http://fuelthemes.ticksy.com/
Hello – what’s new in the version released today? Thanks
Updating the changelog now
How do you get rid of blog update date
Hi there, please open a support ticket at http://fuelthemes.ticksy.com/
Hi,
The system seems to be broken.
When I go to generate a key at: https://my.fuelthemes.net/?code=e7c1d2c07382c28bfc4cd6a4d6e06a86741cab101f0dfaab0ed63b17669f3f8b from my WP site to register, it just blinks at me and does not generate a code.
My support is long since expired. I’d still like to use this theme though.
If I can not generate a key, I can not run demo importer and make a go at it.
I’m left without access to the theme I licensed.
Please advise.
Hi there, the issue is that you have changed your username couple of times, so we deleted the old entries for you. You should be able to register them right now.
Yep. That would do it. I’m a Gemini, so I’m never quite sure who exactly I am. 
Thanks for the lightning fast follow up.
Glad it is solved
Hi there, I need to know if it’s possible to realize 2 websites with the same licence ? I need it for mine and my husband’s activity. Thanks !
Unfortunately, you need to purchase a second license for your husband.
I’m reinstalling this theme on my website but I’m running into an issue regarding the image slider. When I add an image slider containing vertical and horizontal/landscape and portrait the height of the row is adjusted to the portrait images. How do I get the row to remain the height of the landscape images or make the portrait images scale to the height of the landscape images? I have been playing with the row settings, the image settings, the slider settings, etc. but I can’t figure out how to get it the way I wan’t. I used to have a solution for this but I just cant seem to find it…
Hi there, please open a support ticket at http://fuelthemes.ticksy.com/
Hello, I have just updated to Notio 4 which has completely crashed my site, I’m stuck on a loading page now on my site. If support has expired and if I pay for support. Will you be able to rectify it back to what it was? www.figurefigure.com
Thanks Nick
Hi Nick, yes we can help you through the changes.
Hello i would like to clarify one thing.
I’m still on Notio 1 yet to do an update. Can I please check that now Notio 4 supports gifs and videos on the feature image which appears on the Mansory style page as thumbnails. This would decide if I am to move forward to update Notio.
Many Thanks Nick
Hi Nick, yes, gifs are supported, but not videos at the moment.
Thank you for your reply, unfortunately going from Notio 1 to Notio 4 has crashed my site, if I pay for support. Will you be able to rectify it back to what it was? www.figurefigure.com
Thanks Nick
Hi there, yes we can help you through the changes.
Ive messaged you multiple times regarding custom work. Ive advised I wanted to merge the features of two themes and you agreed and now you have pulled the christina theme since our conversation and not reaponded to my messages. Can you please explain?
Replied to your support ticket.
Hello, a visitor to my website, told me that there is an issue ( I checked it and there is) on mobile devices (both phone and tablet) products aren’t added to the shopping cart when the buyer click “add to cart” button. Important to solve it as soon as possible
Hi there, please open a support ticket at http://fuelthemes.ticksy.com/
support is expired for my website, I won’t pay for extension if the issue is in the theme programming. I’ll investigate it myself then…
Hi there, I have checked this on our demo site, and we were able to add products to cart without any issues on iPhone 7.
Hi, is it possible to speed up the loading speed of the side menu ?? Thanks
Not at the moment, you can open a support ticket to request this feature.
Hi, I installed recently Notio theme V4, unfortunately I cannot install Morisward demo import. I bought your template for this theme and I can’t use it. How can I do ? Thank you,
Aurélien
Hi there, please open a support ticket at http://fuelthemes.ticksy.com/
Hi, quick pre-buy question: is it possibile to use GIF or video inside home’s grid at the moment? Visual Composer is integrated? Greeting, Lucrezia
Hi there, you can use GIFs inside the home grid. Yes, WPBakery Page Builder is supplied with the theme.
Hi,
I can’t find this “icon-reference.zip” you are referring too.
It is within the main zip file, not the “theme-only” download.
