520 comments found.
hi friend, I would like to buy this theme, first I have 3 questions. 1 – is not there an affiliate form? 2 – the 19/27 November, wordpress will be updated to version number 5. is planned a new update about your theme? 3 – a visitor or client can book more hotels and tours in the same book?
Hello,
Thank you for taking interest in our Voyage theme.
1) There is not affiliate form, you could add direct links to the forms if you want.
2) We are working on our new update. Currently we are in testing phase with WordPress 5.0 and for now everything is working well.
3) Since booking form is placed on single tour item, it is assigned to it. And you could choose to buy more then one tickets for desired date https://www.screencast.com/t/vFQcbb8x
Best, Mikado
Hi, How can I change some php code from the documents that are in main folders of the theme in the hosting? Thank you very much!
Hi,
You could do it using some file manager or directly via FTP. Or in WordPress dashboard > Appearance > Editor you could see list of files.
best, Mikado
And How Can I Change the range of price on tour list? I Want to put the minimal price on 0€
Okey, I have solved the question! Thank you
Glad to hear this! Thank you for the update! 
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Mikado
Okey, i have opened a ticket, please, answer me, its very urgent. Than you very much
Hi,
Support agent has been informed, your ticket will be answered as soon as possible.
Mikado
Okey, thank you very much. I have just answer it, please, if you can, advise to agent for answered me because i have to solution that as soon as possible. Thank you very much
Please!! Why dont appear the review stars on mi theme?? it is very important and urgent
Hi,
Your ticket is assigned to our agent who already answered you. Please, check response on ticksy. Thanks
Mikado
Yes, I have already answered. Im waiting for his answer. Thank you.
Hi again,
Since your ticket is assigned to our agent, he will get back to you asap.
Best, Mikado
Hi, could you assigned my ticket to one of yours agents for answered me please? Thank you
Hi,
Yes, of course. Your ticket is assigned and recently answered.
Best, Mikado
Does anyone here know why a side area would no longer be an option? I enabled the side area and the colors are right. The icon is not showing up on any page, though.
Never mind. I figured it out.
Glad to hear this. Thank you for the update!
How can I delete de “from our gallery” section in tours but not delete the “gallery section” ???? It is very important
Hello,
We found ticket with the same topic on our support forum and our agent is working on it. So you could check response on ticksy in couple of minutes.
best, Mikado
Hello; How can I hide or delete the ‘destination’ label in the side bar of the ‘tour’ page.
Hello,
Could you, please, send us some link or screenshot? Thanks
Mikado
Hi,
It looks like this is not our theme, or this is some modified form. Since in our theme this is how Book This Tour looks like https://www.screencast.com/t/XUcquSakL
Best, Mikado
Hello, The page you show me is the ‘tour item’ page
I’m talking about the side bar of the ‘tour search’ page with the filter form (in sidebar) of the tour(by price, by destination etc.)
http://image.noelshack.com/fichiers/2018/44/5/1541155613-viree-surpirse.pngHi,
Oh, thanks for explanation. We were confused with French. Sorry for that. Try just to add this part of code:
.mkdf-tours-search-main-filters-fields div:nth-child(2){
display: none;
}
in Mikado Options > General > Custom Code > Custom Css.
Best, Mikado
super cela fonctionne merci !
Great. You are welcome!
Good afternoon. I have a question. Can you group the tours by cities? I say, if I have 3 tours in london and other 3 tours in Madrid, Can I create a paragraph where appears all my cities and when you click in the city, it takes you to that city to see all the tours that are there. I ask that because I saw on the Theme demo when you click on the destinations, on that page only appears information about that destination, but not appears tours. Thank you very much Best regards, Daniel.
Hello there Daniel,
Thank you for taking interest in our theme.
Yes, under each Tour item you could assign it to some already created destination https://www.screencast.com/t/h4VFfJuaCmf Here is example of destinations lists page http://voyage.mikado-themes.com/destinations-list/ Where you will see all destination and you could click on each. And since destination is made using WPBakery page builder https://www.screencast.com/t/PUhFc2DDGs , you could add any desired element on this page, including Tour List, where you could list tours that are just under that destination using tour ids https://www.screencast.com/t/AQjMajsi2F We hope it is what you’re looking for.Best, Mikado
Okey! Thank you very much Mikado! I have just bought your theme. Only one question more. Can I show recommended tours below the information tour? I mean, when you click on tour, under the information tour appears in demo “From our Gallery” so in that place can i put some tours recommended? Thank you very much!
Hi,
Glad to hear this. Please, open a ticket at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agent will help you with anything that could be done within our theme.
Best, Mikado
I have already opened a ticket. If you answer my questions i will be pleased. Thank you
Hi,
We located your ticket and it has been assigned to our agent who is working on it.
Best, Mikado
Hi, could you reply my answer please? I did not close my ticket, please answer it. Thank you
Your tickets are answered. Please, check responses on ticksy. Thanks
Hello want to purchase the theme and use it as a market place for travel agents. Does the theme support it, if it does not can it be customized to support this feature or can i use a multi market plugin like dokan for this purpose?
Hi,
Thank you for taking interest in our theme. You are able to create desired tours that will be advertised on your website. Customers will be able to book the tour, and you could sell it online if you enable PayPal, or disable PayPal and then arrange payment personally with your customers. When it comes to multi vendors, we didn’t test our theme with it so we cannot confirm compatibility.
Best, Mikado
Hello) i like your theme and want to buy it. But i want to try it and look inside. Do you have some free 1 week period for example? because i have some specific questions about functionality and view of some elements
Hi,
Thank you for taking interest in our Voyage theme. Unfortunately, we do not have test demo server, but here we will provide you with screenshots from our backend panel so you could gain bigger picture about options we included.
Mikado Options https://www.screencast.com/t/i5HTtvQN2 https://www.screencast.com/t/3YDC8uUNq https://www.screencast.com/t/Zg6atOs6X https://www.screencast.com/t/nhDuHOh6 Tour Items https://www.screencast.com/t/tESX6UJCPXB https://www.screencast.com/t/DP7rh5j7qaPR https://www.screencast.com/t/KeumejLG https://www.screencast.com/t/j4eXjzjQ Destination Items https://www.screencast.com/t/yhXdkZLqIf there is any other doubt, we are here.
Best, Mikado
Hi there, i have a question before i buy the theme. Is it possible to book more then one tour and some products in only one booking?
Hello,
Thank you for your interest in Voyage! The tours are booked and paid for individually (via Paypal). There is no cart page for tours for visitors to come back to. However, you could disable this feature and have visitors email you, in which case you can arrange payment for multiple tours.
Best, Mikado
Pre-sale questions.
Is it possible to add a different sidebar to a single tour page? Not all our tours can be booked directly and I would like to be able to add an email contact form to some tours.
Can I remove the Reviews tab from the single tour page?
Is it possible to remove “Month” from the search bar?
Hello,
Thank you for your interest in Voyage! That’s a “yes” to all your questions 
Best, Mikado
Could you help me find the ftp file path in which to edit the icons and title to single page tour tabs? “Information, Tour Plan, Location, Gallery” Thanks
Hello,
You can edit these in plugins\mikado-tours\helpers.php. If you need further help, please open a ticket at https://mikado.ticksy.com/ and one of our support agents will assist you.
Best, Mikado
Do you guys have an updated version working with PHP7.0 yet? I’d really like to be able to update my systems.
Hello,
Yes, Voyage is working well with PHP 7+ versions. Feel free to do update on your server.
Best, Mikado
hello, i would like to ask is there anyway to make the booking system like
https://www.atalante.fr/sejour/atacama_-des-etoiles-a-la-lune/uchidec-atathis website ?
Hello,
Unfortunately, not. We have implemented our booking system you could use. Or, if you are familiar with coding, you could hide it and integrate some other booking form
Best, Mikado
Hi There, Can u check your inbox for theme support.
I need urgent pls
Thank you
Beeko
Hello,
We located your ticket and it has been assigned to our agent who is working on it.
best, Mikado
Sure, Thank you
You’re welcome!
Hi! What’s included in the update? Got an email to say there’s an update, but no info shown in ‘Item details’ tab. Last update there is Sep 7 2017.
Hello,
We have just updated our change log. Please, check it here https://themeforest.net/item/voyage-a-modern-travel-tour-booking-theme/15968931#item-description__change-logBest, Mikado
hello! Please would like to tell me, change to custom size of I would like to need Vertical width logo more big I could not change at mikado option of logo general page.
Can I css custom page?
Hello,
Please, submit a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly help you there.
best, Mikado
Hi, 3 days ago create a ticket on your ticksy.com platform and 3 days already gone and still i’m waiting for your reply.
Hi,
We are sorry for waiting a bit longer. We located your ticket on our support forum and it has been answered by our support agent. Please, check response on ticksy.
Best, Mikado
Can you please send me the last version of Rev Slider ?
Hello,
Please, reach us here support@mikado-themes.com and we will gladly provide you with latest Rev Slider version.
Best, Mikado
Hello,
i have some Q before i buy the theme,
is it still compatible with WP 4.9?
can i have a page for category of Destinations, like https://www.boscolo.com/it/viaggi/destinazioni/europa/finlandia this one ?
can i make the booking as inquiry ?
Hello,
Thank you for taking interest in our Voyage theme. Yes, it is compatible with latest WP version. There is no destination category, but when you add Destinations Grid on a page you could set just Destinations with listed IDS https://www.screencast.com/t/HBreOolcpz That should be helpful to achieve multiple pages with different destinations.
If you disable PayPal, then booking form will be reservation and you could arrange payment personally with your customers.
Best, Mikado
Nice theme, how do you export the Mikado options?
Hi,
Thank you! There is no export option, but if you are looking for instructions for proper migration you should follow instructions from this link http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/ For further assistance, our support team is on your service at https://mikado.ticksy.com
best,
Mikado