247 comments found.
Hi,
I am not able to change header color and can’t disable sticky header?? Can you help me?
Thank you
Hello, Can you please send me screenshot which color you want to change? From Theme option you can disable sticky header.
Thanks
where can I send you screenshot ? I disabled sticky header from theme option but it doesend affect on frontend
please send support@radiustheme.com send me WP admin also I will check.
I just sent you
could you check it?
got it
Hi love your theme …I have some question in the header layout can you change the position of icons on the bar or choos which icon you want to put on it? and where you can chabge informatio such as mail..thelephone etc thank you
Hello,
In top bar email & phone icon it is fixed as font awesome icon. what you want to change here?
Thanks
I don’t want to change the look of the icon but the position for example in the header layout 9 instead of having the mail and telephone I would like to put instead location and opening times…
Sorry this data coming from Theme option so different header different data can not change it. Need to customize to do this. Send me FTP admin admin access support@radisutheme.com I will add this for you support@radiustheme.com
Thanks
Hi How cai I change the flaticon of the tjeme? eg/ ” “flaticon-green-2-wheelbarrow”
Hi,
To add the flaticon You have to download the png image of the flaticon and upload it in the info-box as custom image. There no fixed library for icon in flaticon like fontawesome has. So we have to insert that as image.
You can tell me which icon you want to show. I can add that for you.
Hope that will help. Please feel free to mail at support@radiustheme.com
Thanks
ok thanks
HI,
I am having lots of problems with editing several parts of the website.
example: I wanted to use the call to action module but i cant find where to change the default text. I like the look of style 2 but where do you change the default text ‘Toll Free Call Us’.
This is just 1 area, I have already requested support for other things.
I am disappointed with the theme, it seems too difficult to personalise to the information I want to put in there.
Thanks you
Hello, Sorry to hear you are fetching issue.
This text coming from language. I will update it tomorrow give control of this text.
Please mail me access as requested previous support.
Thanks
Hello, I have bought your template and I have problem with Service editing. Im not able to do it in visual composer. I just see a text mode, there is no way to switch to Visual composer. Even, I do not have this option on the WP left panel.
How can I edit these services?
Hi,
Can you please check server PHP version? Please send url & WP admin support@radiustheme.com I will check.
Thanks
Yesterday, I have sent you all details, but still I do not have any reply
Sorry sir don’t get any email for greenova support. Please make sure mail sent to support@radiustheme.com
Thanks
Hi,
Is it possible not to display the featured image on the services detail page? (like service/roof-garden/)
And in header layout 6, can I change the words ‘hotline’ and ‘location’ ?
Hello,
Send me access support@radiustheme.com or wait in next version we will add this control.
Thanks
Thanks, I just gave access on bakxprojecten.nl
sorry don’t get any mail.
Hi, I replied to your email yesterday, did you receive this? Thanks
I see I got but expire. Please user name & password then give me. sorry got request from others customers for user account so difficult to recognize. send support@radiustheme.com
How do i clear the hidden text and telephone numbers when editing the modules
Hello,
Sorry sir I don’t get your question. Can you please send me screenshot?
Thanks
Is front end showing properly?
Please send me url & WP admin access to support@radiustheme.com
Thanks
sorry i have been away from the office for a week – i have emailed this to you.
Could you also direct me to how to manipulate the hover box title text that displays on the front – i want to change its colour and make align to the bottom if its possible
Many Thanks
Sorry I don’t see any new mail for greenova theme support. Please forword again and tell me your email so I can search.
Which Home Page using?
Thanks
Hello, I’ve refined my website and started tests. I found a bug in Internet Explorer. I have versions of Internet Explorer 11. The error relates to Header Layout 9. The logo is very large. It does not scale like in Chrome.
Another error concerns “greenova: Post Grid”. I set the Post Display Order on Descending. The order of posts is good. But if I have an odd number of posts, the last level equals to the right and it should go to the left.
I have an additional question. In which file must you declare a new css style file? Because there are more such “small errors” for Internet Explorer. I would like to create such an additional style_ie.css
Thanks for the answer.
hi, I got rid of the guilty in my problems. The logo in “Header Layout 9” and the logos in the “Logo Showcase” (I asked a question about the plugin on the plugin page;)) are large. because they accept the general style in IE for the “img – max-width: 100%” tag. That’s why i want create such an additional style_ie.css.
Hey Good day!
I am facing issue in projects filter.
I created projects for each category but now each category is showing same projects.
I want to show only category specific. – The vc element for project style 9 is not filtering category projects. #urgent help required
I already updated theme to latest version on localhost with plugins but that’s not helping. Furthermore the new version is affecting my header address
Website link: https://oasiscannabis.com
All project categories can be found under CANNABIS 101 Menu dropdown
I can provide login—but not here because this is public comment..
Hello,
Sorry sir Filter Layout still not visible send me your site url I will make it work for you. in Next version I will add 1/2 filter layouts. support@radiustheme.com
Thanks
Did you read the comment? Site url is given – https://oasiscannabis.com/cannabis-101/
Please let me know how we can fix the category issue here as well as being able to navigate through the pages (since it does not work currently)
Please send me access to apply the update in your site. I just fixed it will add in next version.
I have emailed you the details at support at radiustheme – please let me know you have received this and fix ASAP
Check mail replied there.
The “Header Layout” section does not change. Theme also has bugs. Can you help us?
Hello, Please check Home Page bottom meta option Header Set from there global Theme option set is override by page option. To show differerent headers demo we set from Home pages.
Thanks
I have installed the demo content and i would like to change the video in the service section of the one page layout.
I want to add in a simple image carousel but i cant see how you have got the video module to be offset from the column and have the shadow behind it.
Please can you indicate where i will find info on doing this.
Many Thanks
Hello,
Thanks for purchasing our Theme. Which Home page you are using?
Thanks
Hi, Thanks for the swift reply.
I am using the single page home 1
Thanks
Hello,
In the Video section you can call Page Builder image carousel addon.
Thanks
Hi,
Sorry I dont understand where you mean.
On the page there is a video linking to the envato logo. It site nicely overlapping the column with a nice background image on it. I have changed the image and now i would like to simple replace the video with a 3 image slider, using the same style as the video. The nice border and shadow.
I can see how to add the the image slider/carousel but i cant find how you have done the styling for the video module so i can duplicate it
Many Thanks
Hello,
It is our custom Addon video open in popup. If you want to remove it then can add image carousel in same place as like slider.
Thanks
Hi,
How can I change any text font color on theme?
Hello,
Which section text color you want to change? Text color coming from CSS but from Editor you can change add own text color.
Thanks
header menu text but I want to change many part…
Menu color can change from Theme Option => Main Menu
Hi Radius, its not working I can’t change menu Text color and page banner color? there is no option in menu to control can you add it please this is default needs… 
CSS file is not comfortable to change color… :/
Which header you are using please send me url & admin access to support@radiustheme.com I will check.
Thanks
I fix the problem thank you for your support, I have new problem I buy WPML but I didn’t see any theme switcher how can I put switcher to top bar?
Right now don’t have widget option in top. Send me access I will add in top or wait for next version.
Thanks
hello, is that I would like to know how I can change the fa fa mobile for the fa fa-whatsapp in the beginning part of the page, the page is http://todocajasdecarton.com/index.php I want it to be at the beginning of the phone -whatsapp-email-call me I’m talking about the header section. I appreciate that you can tell me what file I should modify, thanks
Hi,
This site is Joomla site. Please tell me which icon send WP version url.
Thanks
hello good morning, is that I have intsalado the template, and in the part of Contact Form, I want to translate to Spanish, I would like to know what file I should modify, the site is the following http://todocajasdecarton.com/index.php / contacts the fields to which I have to modify are: Name, Email, phone, subject, message. I need to change them to Spanish. I remain attentive to a prompt response thanks
Hi,
Please translate Theme & greenova core plugin. You can use Loco Translate Plugin.
Thanks
Contact form Text mail message all can change from admin end not need translate in language file.
Is there a way to hide the featured image on the project post but leave it on the home page for the projects view?
Hello,
Better hide by css write this css in Appearance => Customize => Additional CSS .single-greenova_project .project-details-img { display: none; }
Thanks
.single-greenova_project .project-details-img { display: none; }
Thank you, works great.
There are several things that CAN NOT BE TRANSLATED, it is a BIG MISTAKE that the theme can not be translated 100%, I try to use it in Spanish Argentina and there are several add-ons, as in the CONTACT part, the element: Greenova Contact, the text it remains in FIND US ON or in ADRESS, ..... They must correct this in an URGENT way.
Hello, You need to translate Theme & greenova core plugin?
I checked text are translatable.
If you still don’t get send me WP admin support@radiustheme.com I will check.
Thanks
I just updated to V1.3, downloaded the pot file and translated it 100% with PO EDIT PRO, and I uploaded the file but it does not translate, and in the visual composer it does not let me translate it, and when I want to do it in the code editor, tells me that I do not have access, that I must create a child theme.
Please translate greenova core plugin. Send me WP admin I will check.
ok, im send logins url an user in this emial: support@radiustheme.com
I will have to put the site in 6 different languages, is this theme compatible with WPML?
Yes support WPML
Hello team, ... I have been working on the theme and the truth is that I have found several errors when modifying certain things in the design.
one of them is that when changing the name in the demo on the Service List 4 page, it stops showing the content as in the demo, and shows as a PUBLICATION FILE.
The service grid 4, if you configure it to show only 4 items, the images are aligned to the left leaving a large blank, ...
There are many things to improve, .... 
Images about the problem:
https://ibb.co/fvqaD0 https://ibb.co/bvrRLfHi, ok sir Thanks for informing me will check this.
I saw we have set a image size so when make 2 image don’t go bigger.
In next version I will give option to select image size.
I am fixing this for you got your mail also.
Thanks
Thank you for responding, I have solved it for now, adding a ROW of 3 columns in the visual composer 1/3 2/3 1/3 and it has been neat, but it should not be like that.
I attach images of how it has been.
Images here:
https://ibb.co/bv7YGL https://ibb.co/dq6hAfHello,
I was doing it for you now wait doing.
Will reply in email.
Thanks
Missing Visual Editor to create or edit individual services.
Found it. Needed to edit the role manager in WP Bakery to custom instead of pages only.
Yes right.
Color changes saved in them options only show in customize view but only the default green color scheme shows in the live site. Please advise.
Hello,
Please check server PHP version. If version below 5.4 then customize not work. You can use Theme Option it will work.
Thanks
Thanks for the quick reply. PHP is set to 7.0 but still no luck.
Please send me url & WP admin support@radiustheme.com I will check.
Thanks
Is it possible to rewrite all texts in Turkish?
Yes you need to translate then all text you can make Turkish.
Hello,
I am creating a website with Greenova Theme. In this page : https://rodino-jardinier-paysagiste.fr/contact/, I tried to edit the phone number, but I don’t know where it is. I don’t have the field to edit it in the backoffice.
Could you help me please ?
Best regards, Stephanie Kindrebeogo
Hi, Thanks for purchasing our Theme. Sir it is coming from Page Builder addon see https://prnt.sc/l42hpy
Thanks
