314 comments found.
in BMI widget only Ft / in and LBS? Can i use kg and metres?
Hi.,
Thank you for contacting us.
Please follow the instructions in the below knowledge base link for how to change the BMI calculator unit calculation
http://support.wedesignthemes.com/knowledge-base/fitness-zone-how-to-change-the-bmi-calculator-unit-calculation/If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmThanks in advance.
Regards., DesignThemes Support.
Thanks, it work!
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hi.,
Please be more specific about your query with some screenshot /video so that we will help you better.
Regards., DesignThemes Support.
Hi.,
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
I did as you said.
Hi.,
The issue has been resolved .
Fix : You have added the value ”#” for view link http://prntscr.com/lv7p15
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hello again, I’m working with the theme for the first time. After figuring out some responsive issues with visual composer, I actually try to add white space to the content (margin/padding works fine on desktop, but not on mobile). So is it possible to have the footer full width, but the content with padding left and right (like in boxed mode)? Thanks in advance!
And a second question on the icon box type 1: I was able to change the icon with an own png. But how to I change the png and the overlay color displayed on hover? Is it also possible to set the link to the whole icon box and not only for the text below? Thanks again!
Hi..
Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!
Hello again, I bought your theme and have some further questions: How can I add the event calender (month view) to any page? I read something about a short code. But is the included version of event calender the pro version? I need the event calender (month view right on the home page). Thanks again!
Hi.,
We’re happy to have you a part of our thriving community!
Our team is ready to help you do it all . Yes , if you want to display the month at any page then you have to purchase the pro version , which allows you to add month shortcode .
If you just want to display the events means , you can use this plugin .
Re : https://es.wordpress.org/plugins/the-events-calendar-shortcode/
Regards., DesignThemes Support.
Hello, Thank you for your theme ! ;)How to remove the name of the categories in the activities page ? And also, how can I change the language “View Activity” always on this page please ? Best regards,
Hi.,
1 ) Kindly send us the screenshot , where do you want to remove the category. So that we will help you better.
2 ) To translate kindly refer this knowledgebase links ,
Regards., DesignThemes Support.
It seems like google maps integration doesn’t work at the moment (see demo). Is there a solution? And is it possible to active the google maps map after clicking (because of EU-DSGVO)? Thanks a lot!
Hi.,
Thank you for the interest in our theme and contacting us.
Do you mean this : http://prntscr.com/li905k
If yes, this is not an issue we need to update the google map API key in our domain then it won’t occur.
Please follow the instructions in the below knowledge base link for updating the Google maps api key error.
http://wedesignthemes.com/support/knowledge-base/google-maps-api-error/If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Yes, this is what I meant. Thanks a lot for the fast reply! Is there a solution for the EU-DSGVO question as well? Can recommend me a translation plugin? I need to translate the theme to German. Thanks again!
Hi.,
Thank you.
Do you mean “General Data Protection Regulation, GDPR” we update all the theme with GDPR.
We have already update this theme with GDPR. Please have a look.
http://prntscr.com/li9uas https://themeforest.net/item/whistle-sport-sports-club-gym-theme/14479259?s_rank=1?#item-description__-whistle-wordpress-theme-changelogIf you are running a single language site other than English. Say for example if you are running German site only. Also in Dashboard > Settings, you need to change the site language to German.
If you are running a multi language site, you need to install the wpml plugin.
We recommend WPML plugin for the multi-language site. Kindly note our theme supports and compatible with WPML plugin and the plugin is not included with our theme package, you need to buy it separately. Purchase link : https://wpml.org/purchase/
If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Thanks for the answer!
I just looked at the backend of the requested demo and got some new questions:
In the setting of the demo only “United States” is displayed. But if I understood you correctly, in my installation I can choose Germany and all elements of the site (backend and frontend) are translated to german. Does that also include the event calender?
If I edit a site (for exampel “home”), I can see short codes. But enabling the included page builder only shows an empty field for drag and drop elements, but not the existing elements – in order to edit them.
For the home page you used sport icons (icon box type 2). I thought there are even more included (also for other sports), but it seems, they are not. May you tell me, where I find more suiting icons or where the existing ones are from?
Thanks again!
Hi ltw001.,
1) You can generate all the modules shown in this screenshot http://prntscr.com/lip17f using our page builder modules. Please have a look at this video http://prntscr.com/lip17f for generating the home page with the sample layouts
2) Yes we have added 6 icons only. But you can add more custom icons of your own and use it in the icon box.
Regards., DesignThemes Support.
Hello,
I bought the Whistle theme and it works great! But I got some problems.
1) In the category page of woocommerce, you can only click on the name of the product to go to the next page. Is it a possibility to link the image of the product to the next page?
2) On the homepage I have the same homepage columns as the Whistle Dummy. In the dummy you have to click on the text to go to another page, but I want to click on the picture and go to the next page.
Hi.,
1 ) Do you want to add a link to this image http://prntscr.com/lhnwfe Yes , it is possible. But have to remove this overlay function is it OK for you ? OK means , Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
2 ) Kindly send us some screenshot , so that we will have a clear look from our end.
Regards., DesignThemes Support.
Hello, How can I use a menu icon? An where can I find an overview of the included icons and how can I use them? Thanks
Hi.,
Kindly watch the following video to get a clear view about menu icons.
http://recordit.co/vzQiddNA9V https://fontawesome.com/cheatsheetPlease follow the instructions in the below knowledge base link for how to update font-awesome-icons
http://wedesignthemes.com/support/knowledge-base/font-awesome-icons-update/Video : https://www.youtube.com/watch?v=W6unhgKqLyk
Regards., DesignThemes Support.
Wow! Thanks! Great Support!
Hi.,.
Thank you very much.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. We know you’re quite busy, but if you don’t mind, Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmIf you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Thanks in advance.
Regards., DesignThemes Support.
I’m trying to use “qtranslate-x” with the theme but I get in problems. Everything works fine with menu items but it’s not working with “Whistle Page Builder”. I fill a different string for every language (in an “icon box” for example) but it only keeps the last string for all languages.
There is a way I could save it correctly, that’s filling the string with pseudocodes. Something like this: [:en]Football[:de]Fussball[:]
Is there any way to solve this?
Hi infowarecs.,
Since we have not checked our theme with the qtranslate-x plugin, we cannot guarantee for that plugin to work with our theme. Can you please contact the plugin support team regarding the issue, since they can help you better in this issue.
Regards., DesignThemes Support.
we tried to add the demo content but we encountered a lot of errors. We want you to help us with this issue. İf you need username and pass, we can send them.
Hi.,
Thank you for contacting us.
Kindly send us your issue with some screenshot or video to get a clear view about your issues then we will help you better.
For the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.
After Install and activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins, deactivate all the external Plugins other than the theme recommended Plugins.
Note: Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Video: https://www.youtube.com/watch?v=Zt33ypi2uno
Kindly note we have used unyson plugin only for demo content import not for the other addons if you use them (Brizy , page builder, WordPress Shortcodes, Sliders, Events and so on) it will affect the core builder files and Visual Composer modules.
So kindly deactivate all other extension from unyson and deactivate the plugin after import the demo content.
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you found any difficulties to import demo content, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Regards., DesignThemes Support.
Hi
We did everything you say but theme still not working. Could you import all files for us if you can?
Sincerely
Hi.,
Yes, We have offer a setup service as free of cost for basic installation and import the dummy data.
Kindly, mail us your site credentials (WordPress admin login immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Regards., DesignThemes Support.
Hi
I sent all details you want.
Thank you!
Hi,
We get “ERROR: Invalid e-mail address. Forgot password?” so kindly check the issue and send us the valid login details to import the demo content asap.
http://prntscr.com/li66k6The FTP and cpanel login details are working fine.
Regards., DesignThemes Support.
Hello. I saw an earlier comment you suggested the following CSS code for transparent header so that logo displays on main slider. Is there an updated code as it’s not working now.
.home #header-wrapper { position: absolute; top: 30px; } .home .fullwidth-background { margin-top: 0; padding: 0px; padding-top: 80px; } .home .main-menu-container .main-menu { background-color: transparent; }
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Thank you, credentials sent.
Hi! I am very interested in purchasing your theme, but I need to have it up and running quickly. I notice you offer free installation. After purchasing and giving you my Wordpress and ftp log ins, will you take care of making any changes in parameters that you mention the theme requires, including:
c) enable mod_rewrite module (If not enabled sometimes pages or posts will result in bad gateway error)
d) Memory limit (memory_limit) should be at-least 256MB.
e) Maximum File Upload size (upload_max_filesize) should be at-least 128MB.
f) max_execution_time equal to 600.
g) max_input_vars equal to 5000.
h) post_max_size equal to 64M.
Also, noticed that some people commented on their websites not working after updates. Are the updates hard to do and have others experienced their websites crashing after updates? I need a good, reliable, always functional website that will continue to work after Wordpress and theme updates. Thanks very much!
Hi.,
Thank you for your interest on our theme.
1 ) Yes , We have offer a setup service as free of cost for basic installation and import the dummy data.
If you are looking for basic installation and setup than Just purchase the theme then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
2 ) No , you can easily update our theme . Some of our clients not properly updated our theme and core plugin so that only it were causes the issue . So you can easily update our theme
Regards., DesignThemes Support.
Hi, I cannot login to get support?
Hi.,
We have updated your password and sent to your email id ( info@webappvision.nl ). Please have a look at it.
Regards., DesignThemes Support.
Hi we’re considering this theme, is it possible to implement videos on the homepage?
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, its possible, you can add your self hosted video from video library, and also you can add your YouTube or Vimio videos with full width video module where ever you want.
If you wish, Kindly request a demo from the following link. An activation email will be sent to this email address. After the confirmation you will be redirected to WordPress Dashboard.
http://whistle.themessupport.com/request-demo/Refer: For Ex: LMS WP theme
https://prnt.sc/espsnk https://prnt.sc/esptwd https://prnt.sc/espv0b https://prnt.sc/espw29If you have any queries, please feel free to contact us. We are always ready to help you.
Looking forward your purchase happily
Note: The mention demo link will be available for 48 hours only.
Regards., DesignThemes Support.
what courses program do you provide?
what about the membership login area?
Hi.,
Thank you for your interest on our theme.
1 ) As of now we have activities custom post alone , and we don;t have any course modules.
2 ) Our theme is compatible with S2member plugin , but we have not integrated that member function with any other functionalities. If you need you can customize it.
Regards., DesignThemes Support.
I’m having seriously problems with installing the Theme. Tried to have a preview first, but that freezed my complete site… Then tried twice to install the clean Theme without all the plugins and again, complete site freezed!!!Had to do a hard reset to get the site back on air and our own Theme working again. Lost trust in this Theme…
Hi.,
Sorry for the inconvenience happened ,
We are always ready to help you. Kindly send us some details about your issue when you have activated the theme with some screenshot so that we will help you better.
Regards., DesignThemes Support.
hi I have correctly installed the theme and plugins required by the theme, but I can not complete the import of the demo files. should I use the Unyson plugin or import from the “theme options” section?
I am waiting for your reply, thank you very much for your availability
Hi.,
You have to import the demo via unyson plugin ,
Refer : http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If you are looking for basic installation and setup then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
Regards., DesignThemes Support.
i’ve send you the credentials of my site via your form, i’ll expect for your answer.
Best regards
Hi.,
Thank you for the details.
It seems that you have forget send you domain name, so kindly send us you domain name so that we can import the demo content asap.
The FTP details are working fine.
Regards., DesignThemes Support.
i’ve send you the url of my site via your form, i’ll expect for your answer.
Best regards
Hi.,
Thank you.
We have imported all the dummy data, install and activate the all the latest version of plugin files and make the required settings. Please have a look at your site.
http://ascottrilm.cluster026.hosting.ovh.net/
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
Thanks in advance.
Regards., DesignThemes Support.
Hi, i’m interested in buying this theme. Two questions. 1) If i buy the theme, does it comes with the demo packages as seen on this site and 2) can i change all the items in the demo version? Rgds, Steve
Hi.,
Thank you for the interest in our theme and contacting us.
1) If i buy the theme, does it comes with the demo packages as seen on this site and
Yes, our theme comes with demo content with dummy images. For the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.
Note : We have offer a setup service as free of cost for basic installation and import the dummy data.
If you are looking for basic installation and setup only means we can able to help on this with free of cost. Just purchase the theme then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
2) can i change all the items in the demo version?.
Yes, You can all the items like pages, post, portfolios and other content as per your needs.
If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.c
Regards., DesignThemes Support.
Thanks for your prompt reply. Do I keep my current Meta tags during this process? And last question. Does the reservation system I use will keep working? Reservation system can be found on this page. Scroll al the way to down..https://bootburg.com/x/?page_id=44
Hi.,
Thank you for your interest on our theme,
1 ) Our theme is compatible with All in one seo plugin , so there you can keep you meta tags as per your need.
2 ) As of now we don’t have reservation module in our theme , if you need you can use external plugins.
Regards., DesignThemes Support.
Ok, good to know. In meanwhile I’ve purchased the theme as you can see. How to send you my login details in a safe and secured process so you can upload the theme as discussed (promo version incl dummy pictures)? I would like to have the he promo slider installed at home page. Awaiting your reply. By the way, great and quick support so far! Compliments
Hi.,
Thank you.
Kindly, mail us your site credentials to support@wedesignthemes.com or via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the theme and import the dummy data for you.
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
or
cPanel login details (Admin username and Admin password)
Regards., DesignThemes Support.
Sadly this theme and support has been nothing but disastrous.
It’s a great looking theme with lots of good functionality, but it is full of bugs, and the support swings between patronizing, unhelpful, slow and useless.
Indeed, the guy in charge responded with an email claiming everything had been fixed (when this was just not a true), and included the generic support email asking for a five-star rating. I can’t even begin to explain how pompous this is and how gobsmacked it left me.
I could go on, but just avoid the theme, it’s provided nothing but headaches and is full of bugs (as others have reported). If I could rate this zero stars I would.
Hi saintsworld.,
We have replied to your email. Please have a look.
Regards., DesignThemes Support.
Hi All,
Just updated the theme and the site doesn’t work anymore. After the menu everything blank.
I have the product for over two years, never any trouble. Tried to contact through forum but ‘Support has expired, and you need to purchase Support extension before you can access this forum again’.
Do i need to extend the support? It’s seems a bot odd, since updates are forever. i ran into trouble after the update. Please advice.
With kind regeards
Hi.,
We are sorry this has happened. We understand your frustration, and we will do our best to help you.
Kindly send us some screenshot / Video where you have met the issue , along with your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
It works, thanks for the support.
Two big thumbs up!
Hi.,
Thanks so much for the kind words!!
You can help us out greatly by rating our theme for us, give us a nice 5 star rating!!
Refer : http://recordit.co/YqdTBuEJRm Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
Hi, how can i add google fonts that aren’t on your list of fonts? Also how can i disable right top bar login and regsiter and put social icons instead?
Hi.,
Thank you for contacting us.
Add google fonts :
Refer : http://recordit.co/juAa1UVM4v
Disable right top bar login and register link :
Go to Dashboard > Appearance > Whistle Options > Integrations > Custom CSS > Enable Custom CSS > YES. the past the following css code to hide the links.
.top-right {
display: none;
}
put social icons instead of that links
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will make the changes for you.
Regards., DesignThemes Support.
For google fonts it is not correct link. It is for some images. Can you send me correct link please. Thanks!
Hi.,
Sorry fir the inconvenience,
Here is the correct video link for adding google fonts.
http://recordit.co/lxbluCPL8k http://prntscr.com/kghtg2 http://prntscr.com/kghtk8 http://prntscr.com/kghtc0 If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRm Please do not forget to rate our theme, Your rating plays a major role in our whole profile.Thanks in advance.
Regards., DesignThemes Support.
Thnak you. It works.
Hi.,
Thank you.
If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us these opportunity to serve you better. We know you’re quite busy, but if you don’t mind, please be sure to rate our theme for us! If not don’t forget to rate our theme!! Please visit below video link for how to rate our theme:
Please do not forget to rate our theme, Your rating plays a major role in our whole profile.
If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Thanks in advance.
Regards., DesignThemes Support.
