249 comments found.
hello, please i need all the demo images on my site so i can see how it looks on my website.
Hello, Dear Customer! We have successfully performed your request. Best Regards!
Hi there. I am trying to create page team but I have a problem. Cannot insert HTML in in each profile. Could you help me please?? I need pfofile team with click in target blank. Thank you in advance
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Ok, I so will do. Thank you
Hello, Dear Customer!
We will reply you as soon as possible.
Best Regards!
Hello, first of all thank you for your excellent work, I like it a lot. I need the text that is on the images in the home, slider, adpate mobile version; since now it is too big. Please tell me how I can fix it Thank you
Hello, Dear Customer!
Please, Click WP Dashboard => Slider Revolution
then on the screenshot you can look where is mobile version http://prntscr.com/lz9fr4 http://prntscr.com/lz9g0j
Now you can edit this text, font or color on your desired.
Best Regards!
perfect, thanks for all
Getting 403 error while importing sample data
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
What’s the compatibility with Wordpress 5.0 and this theme? Am I ok to update my application? Of course testing will have to be done regardless.
Hello, Dear Customer! Our theme is compatible with WordPress 5.0 Just in case we recommend you install this plugin:
https://wordpress.org/plugins/classic-editor/
If you will have more issues of problems with theme, please send for us the private ticket onhttps://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points.
Best Regards!
I have an issue with the ICON BOXES , they appear “clickeable” when i scroll over them , is there any way to override the “link”, because when click on amny of them they take me to the “home” or the top of the page.
Hello, Dear Customer!
In order to fix this go on such way WP Dashboard => Home page => scroll to Icon Box => title link and change on our own.
http://prntscr.com/lwhvl0
Click the Save and Update.
Best Regards!
Hi,
I am very interesting to your theme and i have several questions. 1. Is it possible to change the color of the regular text 2. Is it possible to make theme with multi language? What plugin do you recommended?
Hello, Dear Customer!
Thank you what are you interested in our theme.
1.It is possible to the change the colors, like the example we send for you the screenshot, how and where you can do this.
http://prntscr.com/ltf3gs
2.Also, it is possible to make multi language website and we recommended to use the qTranslate and Loco Translate. If you will need the instructions how to tune this, we are also provide for you.
Best Regards!
How do i change the font for the site, i already try with the solutions and the plugins mentioned above but nothing happens, the fonts ( at least in the top bar of the site and in the contact form) remains the same.
Hi and thanks for the message, our tech support team will be glad to assist you. Please submit a ticket to https://mwtemplates.ticksy.com/ Thanks!
Hello, I have started working on my site using the OilDrop theme, and noticed my updates show on desktop, but some things (some titles, some buttons), dont update on mobile version. For example, the mobile version will show the same button used in the demo, however the desktop shows my recent changes. I have cleared cache a few times, and tried several devices. browsers, same effect. Any ideas? Thanks
Hello, Dear Customer! We are ready to resolve and fix this issue for you, Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of issue and we will assist you. Best Regards!
Hi again,
I am trying to make the blog page look like this – http://prntscr.com/ln6qxi (the demo). However I can’t seem to figure out how you add the first two sections.
Not in Visual Builder, not in Customizer, not as a WP Page Template… not sure where else to look.
Thanks!
Hello, Dear Customer!
Explain please, do you want to change something in these section or to remove it? And send for us the private ticket on https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points and do the screenshots.
Best Regards!
Ok I have replied 
thanks
We will reply you as soon as possible!
Hello, Dear Customer! We have replied you in ticket. Best Regards!
Please include RAW HTML/JS modules for the visual builder. The current WYSIWYG is stripping some HTML elements and does not format it. WP Bakery does this already.
Also if you do this, please do not wrap the whole code element inside ...
Hello, Dear Customer! We have some solution in order to help you. Please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Thank you, ticket has been submitted.
Hello, Dear Customer! We will reply to you as soon as possible. Best Regards!
^ This has been resolved, thank you team! 11/10
Hi there. I’m trying change service url for other url (sectores). How can I do it? I check the file archive in folder framework but only change H1, but title page and url is service. Could you help me please? Thank you in advance
Hello, Dear Customer. By default, every service which locates in WP Dashboard => Services: http://prntscr.com/lip9o7 and have the following appearance at front-end: http://prntscr.com/lip8pn links on itself. If you want to compose your custom services and add for it custom link, please use Icon Boxes in Row element via Unyson Page Builder: http://prntscr.com/lipb2m You may add here all your custom icons, text and links: http://prntscr.com/lipbui and http://prntscr.com/lipc4b As result you will receive this appearance: http://prntscr.com/lipci7 For each service/icon you may set custom link in back-end. We hope our instructions will help you. Best Regards!
Thank you very much for your reply. But perhaps I have not expressed myself clearly, I am sorry. My problem is that the title of the page and the url always says “services” and I can’t translate it to “sectors” to suit the company. I hope you have explained me better now. Thank you in advance
.post-type-archive-fw-services .entry-header-wrapper .page-title {
font-size: 0;
}
.post-type-archive-fw-services .entry-header-wrapper .page-title:before {
font-size: 4.4rem;
content: "Sectors";
position: relative;
}Then save changes and you will receive desired result. Best Regards!
Hi, I would like to buy your theme oildrop, but first I would ask to you a question. I need to add to wordpress theme an hambuger menu (together with classic menu) like Responsive Expand Hamburger Menu WordPress Plugin. Is your theme compatible with this plugin or similar plugins?
Hello, Dear Customer! We think that this plugin won’t have any incompatibilities with our theme. In any case please let us know about result. Best Regards!
Hi, i have problems related to the PORTFOLIO Section. Uploading and saving Portfolio images (Project Gallery + Cover Image) in the backend works … but being not visible in the Frontend. On the other side i have no problems related to images inside Blogs and Pages … this works. Please help me.
Hello, Dear Customer. Please send private ticket https://mwtemplates.ticksy.com/ the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points.
Best Regards!
Hi, I liked theme and it’s features; it is limited but sweet, I’ve issue in sticky header, when i scroll down and move back to top; sticky header doesn’t change to normal menu
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Best Regards!
tried everything to change the header css colors. this theme is a headache
Hello, Dear Customer! In this case please submit a private ticket at https://mwtemplates.ticksy.com/ and provide us with the screenshots of the areas where you want to change the colors. We will assist you quickly. Best Regards!
Hi,
i have an issue in page builder with text block and List Box, when i click on edit the text block open popup with blank display, same as list box, Please Help.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hi, I have submitted a ticket at the above site. can you please look into it. its urgent.
Hello, Dear Customer! We are working on your request. Very soon we will inform you about result. Best Regards!
Hi. Does the theme support RTL languages?
By default our theme doesn’t support RTL, so in this case we recommend you to hire a 3-d party developer to perform necessary changes for CSS code to add RTL compatibility:
https://www.fiverr.com/deanos/convert-your-wordpress-html-theme-from-ltr-to-rtl-to-support-hebrew-arabic
You may also use these additional resources:
https://rtl.daskhat.ir
http://rtlcss.com
Best Regards!
How do I show some blog post on my homepage?
Hello, Dear Customer!
Thank you for a question.
In order to show the blog post on the homepage,please use the settings in Widgets.
We send for you the screenshots, where you can see the places to change it:
http://prntscr.com/ksop50
http://prntscr.com/ksopnv
http://prntscr.com/ksos9v
http://prntscr.com/ksostc
http://prntscr.com/ksov0t
Best Regards!
Hi, we use the WPML plugin. How to set different slider for different language? Regards
Hello, Dear Customer! Please read this helpful article about Revolution Slider and WPML: https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/ We hope it will help you. Best Regards!
