114 comments found.
Hello, the checkbox on the checkout page “terms and conditions” are not visible, can you fix it? thx
Hi,
How you have that option? Default woocommerce not show it.
Please send your site url in support ticket, we can see it.
Mailchimp Form ID not working. Mailchimp says my form ID is 46cxxxxxxx But it only finds the number… and gets an error.
I found it =) just had to refresh the lists =)
Thank you 
How can I translate Blog header text, sub-text, Read more text and footer Copyright information in theme option using WPML?
Hi, blog header text & sub-text be setting in page config box of each page. Some text as readmore you can find in WPML string translate, footer copyright is setting in widget.
Best
Hi, When I change the widgets in footer, it doesn’t apply my changes and only shows sample contents. If I remove or modify default footer, like adding a new navigation menu in footer it doesn’t show it. please help…
Hi, We have some different footer widget locations, it depend on footer layout you setting in Theme options -> Footer.
Footer layout 1, 2, 3, 6 -> use Footer 2 columns widget areas. Footer 2 column left should has one widget with about you information. Footer 2 column right should has two widgets to display 2 smaller columns on right.
Footer layout 4, 5 -> use Footer 4 columns widget area, each widget is one column.
Hi purchase code please ?
Purchase code you can find in your download (purchased items) https://themeforest.net/downloads
Header problem ?
Hi, When you change header layout it only change structure of header, you should setting some thing as header background, header color … below the layout setting too.
Hi, How to change the page header banner in about-us page?
Hi, you can edit that page and find page config box, we have setting page banner in there.
I already set it but still doesn’t work. If I set the page template as default template it works but when the template is “Page Template” it always shows the default banner: https://demo.lion-themes.net/outstock/wp-content/uploads/2017/09/banner-page.jpg?id=495
Can you send a support ticket with site url and admin account? we can check on it.
Hi, I unable to create 2nd mega menu. I had choose as Multicolunm Submenu, 3 column and saved it but when i check the menu setting, is show standard menu. Pls help.
Seem your PHP variable is limited, that issue we see on some other customers, please check and setting PHP on your host as this:
max_input_vars = 5000
Thanks and is working fine now after increase to 5000
Hi, I’ve contacted you numerous times to get support. I did not get an answer and I can not use your theme till today. The style of the theme can not be changed nor, fonts or colors. This is not the kind of support I was hoping for, very disappointing.
, where you submit support ticket? We can not receive any email from you. May be your account email not working, please check it again. Also for theme can not setting, that may be you do not active our Lion themes helper plugin, it is required and very important for theme working.
i can´t translate “Read more” for carrousel posts in home page, can i translate it manually in some .php file?
Hi, Sorry it is out text domain missing in Theme helper plugin you can find out it in \wp-content\plugins\lionthemes-helper\shortcodes\blogposts.php line 103
We need urgent help. The problem we have is that when we have product with 2 attributes and variations with different prices, once variation price is selected it doesen’t show its price at all, only shows the product price range for example 200-300. How do we fix this?
That is product setting of woocommerce, please check again that variation stock or visible setting.
Its on stock and its visible, we checked this many times. This appear for every single variation, not only 1 product
the problem is that the price sometimes appear and sometimes it doesn’t. Seems like there is some kind of error in theme. Where I can share the page so you can see what I mean?
hello?
Sorry for reply late, please send your site url and admin account in support ticket system above, comment this we can not follow on all time. If you think it come from theme you can test with active default wordpress theme to see that variant show on or same as our theme. From that checking we will know that problem come from where then we can check in smaller area.
hello, there is an effect when you access the web it goes blank and then reloads again, is it possible to eliminate this effect?
Yes, it is come from redux plugin when loading google font. You can use this css to eliminate it:
html.wf-loading{ display: block !Important; }
html.wf-loading body { opacity: 1 !important; visibility: visible !important; }
Hello, I’m interested in buying a theme from your package but I want to clear a few things.
I’m new here so please help me with the following answers: 1) If i use the theme for a client i need to buy Extended License? Because if so, I can not afford that. 2) From your experience if I buy the theme I manage to install it in a very short time? 3) After receiving the theme, visual will look like the demo version? 4) It is better to use the local xampp software, or better install the theme in hosting and work on it live.
The store will have over 3000 products and I want to install the theme fast, and to work as quickly as possible.
I’m waiting for your reply. Thank you
Hi
1. You only must buy License if you use it for many sites and extend it in coding.
2, 3. Yes if you do not modify our theme and make it same as our demo it only take 15 mins to install plugins, import and setting theme. Please see our documentation to clear what step you must to do.
4, Of course, it is wordpress work by PHP language, you can use xampp on your localhost to setup your site but when go live on server it should be a WordPress hosting to have high performance and optimization
Thank you for your answer. Is there a plugin that can enable the site to be under construction? because i want to work directly online, and in the background I have the woocomerce shop.
Yes, many plugin can help you on wordpress plugin store you can search on google:
This is one: https://wordpress.org/plugins/under-construction-page/
PRESALE QUESTION: Do you plan to add into catalog view mode some ajax-filters to filter results? Example: show only NEW or only SALE products?
Sorry, we have no plan for it. May be a plugin deverlop that function, you can research more on wordpress plugin market.
i want edit the time on “Sale” badge tab on products
Hi to setup sale with time close you can setting schedule in here: http://prntscr.com/kvivd6
sorry i mean for “New” badge
Ah, It is date setting in Theme options -> Products : http://prntscr.com/kvty0n
Hello, Theme looks nice however I just installed it and trying to import the demo and it does not seem to pass 0%. Have waited and tried several times. Please help.
It has loaded once I installed the WooCommerce plugins, however, we would not be able to sell online. We would need to only display the products available in store. How can we proceed?
Hi, please read our documentation online in this item detail page to see how to import demo theme, it included requirements system to you need setting server first for example memory_limit must up to 512M.
To do not sell online you can leave empty product price and remove setting something as cart, checkout, dashboard, orders… pages in WooCommerce -> Setting
Thank you. Another question.
1- How would I be able to change the wording of some buttons and sections in the single product page? Compare products -> Recently Viewed, Remove the Reviews section, Additional Information -> Technical Information.
2- In the WISHLIST section, I would need to remove the add to cart button as we are NOT selling online and do not have prices online either.
3- I need more space for the menu tabs however it seems that the search icon and tab is stopping from adding more tabs before they drop down to another level. Which html or css page would this be in?
4- As for the products, we would need the image to open in a large lightbox when clicked on.
Thank you,
1- You can setting in here: http://prntscr.com/kuft3w (Theme options > Products> Product page), to remove Review section you can turn off it in woocommerce setting http://prntscr.com/kufu0x , Additional Information – is woocommerce plugin text, you can use Logo plugin to edit it.
2- You can turn off it in YITH plugins -> Wishlist
3- You can use custom css put in style.css if you active child theme or put in Appearance -> Customize -> Additional CSS if not: .nav-menus #mega_main_menu > .menu_holder .menu_inner > ul > li > a.item_link{ padding-right: 50px; }
4- You can deactivate YITH magnifier zoom plugin or turn of it in that plugin setting.
Perfect! This is great! Also, would like to know if it is possible to have the product items to have the same concept like this link : https://www.equipeceramicas.com/en/collections/ Meaning, the filter would still be layed out on the left but the product name would only appear when hovering over. Please let me know if this is possible and if not is there a plugin?
Hi, It seem look like Portfolio page (Projects) but in detail of each item, it has many features you can use projects as on current theme and modify it to have something. It is not hard but make more time to do, you should hire a developer to do it.
how can I translate shortcode blog? (http://prntscr.com/ko2ygi).I try to use Loco Translate plugin but I can’t find the text to translate.
Hi, you printscr link can not open, please send your screenshot in support email we can see it. May be the text in blog come from a plugin or may be it not ready added in language file, you can use sync function of Loco Translate to reload all theme text again.
Hello, we have a problem with mega menu icon, we set icon for homepage (and hide text, only shows icon) but that icon shows only on homepage, everywhere else it dissapears, can you check whats the problem? site www.tropikalis.lt
Hi, Seem it being apply primary color, you can change color of icon with this custom css:
mega_main_menu.primary > .menu_holder > .menu_inner > ul > li > .item_link{
color: #a3a3a3; }
Put custom css in Appearance -> Customize -> Additional CSS or use style file in child theme.
Thanks, worked
Also question – mailchimp plugin – its there a solution to make it translatable not purchasing premium version of that plugin? I only need to translate placeholder and submit button
It is free plugin and you can edit form label and messages in that plugin settings: MailChimp for WP -> Form . You can change any text and field in there
Yes but only for one language, but my site is in 3 languages, im using wpml
May be you can use custom string in that form to translate text. Follow this document: https://wpml.org/documentation/support/wpml-coding-api/shortcodes/
I think you can use wpml-string: [wpml-string context=”my-domain” name=”my-name”]My string[/wpml-string]
and manage that string in WPML -> String Translation
I will try thanks
Hello, how to translate theme options -> footer text ? Im using WPML
Sorry, copyright text in theme options not support WPML, we must move it to widget manage, so please send your FTP account & admin account in support ticket email, we will help you first then we update in theme version after.
When will be the update? Maybe i will wait for update if it will be soon
It may be long time because we must update other paths to pass Themeforest test cases.
Nothing happens wether I select Box or Full Width?
That apply for header & footer. If you want make your content full width you can use Page template option.
Hi, I have troubles to create menus! Visual composer isn’t include at dowloads?
Visual composer is not use to create menus, it use for create content. Did you follow our documentation to install plugin? That is purchased plugin and it be include in theme.
