Hello,

This should not happen. Make sure you downloaded theme file and installed it as Envato have Theme Package (which contains theme file and other things) too.

If still not solved, than please contact us via our official support at https://support.thememount.com/ and send us details about it so our team will guide you on it.

Thanks, Bob

Hello,

Thanks for contacting us. Sorry for late reply. We checked your ticket (created on 17 April 2019) and it’s already replied on the same day. Please check our reply on our support system.

Please let me know if you have any question. You can also contact us via our support system and create new ticket.

Thanks, Bob

could you send me the css code for the mobile menu at the left instead at which is at the right side?

pls ignore the above one. thanks

Hello,

Sorry for the trouble. Please send me ticket ID via our profile page so I would track it. Please send me Email message with ticket ID via our profile page here.

Thanks, Bob

Hello,

Sorry for late reply. Yes we are preparing theme update with latest version of “WPBkaery Page Builder” and also “Slider Revolution” plugins. If you need it now than please contact us via our official support system at https://support.thememount.com/ so our team member will provide you latest version.

Thanks, Bob

Hello,

Please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details so we can guide you on this.

Thanks, Bob

Hello,

We are providing WPBakery Page Builder plugin. This is advanced page builder plugin. So you can use this instead of Gutenberg. Also there is no plan to add support for Gutenberg for now as we are already providing page builder plugin.

Thanks, Bob

Can one use the Gutenberg editor with this theme or will it create conflicts? Gutenberg looks like a nice easy to use editor.

Hello,

Currently we haven’t any plan for Gutenberg as all our elements are created in Page Builder plugin directly.

Thanks, Bob

Ignore the large CSV file issues as I broke the file down into smaller categories and it’s loading now. Still need to know about the WooCommerce template files being outdated though

Hello,

Thanks for writing us. Yes the WooCommerce template file is showing outdated. But it will not break the shop view so you can ignore that message now. Still we will release theme update with solution for this.

Thanks, Bob

Hello,

Sorry for late reply. WPML is already supported. We forget to update our theme description. We will update it.

You can also contact us via our official support system at http://support.thememount.com/ and send us details so our team member will guide you.

Thanks, Bob

Hello,

Here is the download link: http://thememount.com/plugins/js_composer.zip

First disable and delete “WPBakery Page Builder” plugin. Than install and activate the downloaded plugin.

Thanks, Bob

Hello,

Our support system is working perfectly. May be our server was down for some minutes. Please try again. Here is our official support link: http://support.thememount.com/

Thanks, Bob

Hello,

Sorry for late reply. Our support system is working perfectly. Our server was down when you try to open support system.

The shortcode should work. Make sure you installed “Kwayy Extras for Nutricorp Theme” plugin. If still not solved than please create a new ticket on our support system at http://support.thememount.com/ so our team member will guide you on this.

Thanks, Bob

Hello,

Sorry for late reply. Yes our hosting was down. We corrected it so it’s working now.

Thanks, Bob

Hi any help on this matter?

Hello,

Sorry for late reply. You need “MailChimp for WordPress” plugin to make it working. Please install it. Here is the plugin download link:
https://wordpress.org/plugins/mailchimp-for-wp/

Just install this and link it with your MailChimp account to make it perfectly working.

Thanks, Bob

Hello,

The support is moved to ThemeMount so you can create ticket from here:
http://support.thememount.com/

Thanks, Bob

Hello,

Sorry for late reply. We were busy with another projects.

We described all steps here:
http://nutricorp.thememountwp.com/documentation/democontent.html

Make sure you install all required plugin before doing this.

Thanks, Bob

Hello,

Sorry for late reply. We described all steps here:
http://nutricorp.thememountwp.com/documentation/democontent.html

Make sure you install all required plugin before doing this.

Thanks, Bob

Hello,

There are different reason for Error 200. We need to check this directly on your site. Please contact us via our official support system at http://support.thememount.com/ so our team member can check and will provide you proper solution for this.

Thanks, Bob

Hello,

Yes you can select any Google font you want. You just need to select “Kaushan Script” font (already available in our theme) and save it.

Hope this helps.

Thanks, Bob

Hello,

Thanks for contacting us. There is no direct option to add icon. But we can provide you way to add your own icons. Please contact us via our official support system at http://support.thememount.com/ and send us your icons and site URL with admin login details we can set it for you.

Thanks, Bob

thanks i will do

Hello,

We are planning to release update in some 3 or 4 days. You can contact us via our official support system at http://support.thememount.com/ so we can provide you latest version of Page Builder plugin.

Thanks, Bob