Hi

Kindly invite support@masstechnologist.com as admin user in order to inspect the issues for you. This will make things faster.

Ok it’s done. You should have received an invitation from REFKICKSbyBPM.

Hi

I’ve checked your store. Here is our response

1) I activated the “color swatch on grid” but it still not work.

For that you need to uncheck the ‘Slide Image’, https://nimb.ws/nFHr3x , option uncheck on section settings area in order to work. I’ve unchecked and it is working fine.

2) Still about the “Message Box”, i added the HTML code of my Youtube playlist, with the HTML code for the responsive, but it’s don’t work. -

Setting width to 100% make it work

3) From the mobile versions, the header seems stretch and disorganized. How i can fix it ?

Corrected. You can check now.

Hi

I see demo already setup and the menu as well. Do you still have any issue with it?

Second i’ve added few filter tags which you can see. For future reference if you want to add these filterable tags to your products, you need to add product tags in a specific format against the products. You need to PREPEND all relevant tags with the name of the group you want them to be in, with the format Group_Tag Name e.g. for group “Size” it should be Size_Small, Size_Medium, Size_large A screenshot, https://nimb.ws/2evg8q , to see how they needs to be added and then it will show Size as Title and the rest as filter options below it on the sidebar as can be seen here, https://nimb.ws/247Bsu

Yes. But have many errors, and broken link. I need someone to setup the Main Menu with correct navigation, and Collections. If someone can help with me. Thanks

Hi

Point is to upload all images of the same size to make it look better. Images on our demo are ‘1920×685’ which is rough 3 ratio 1. So either upload images of the same size or in 3:1 in order to make it look the same.

Hi It is a customization request and not support. For customization requests kindly contact us through support@masstechnologist.com. Note that customization requests require a nominal fee to be paid for. Kindly check themeforest policy, https://themeforest.net/page/item_support_policy , for getting an idea of what is included in support and what falls under customizations.

Well for that you need to use the tags which will then show the relevant items and will be also be filterable as can be seen on our demo, https://sneaker-theme.myshopify.com/collections/all , for color, size and type. For that you need to add product tags in a specific format against the products. You need to PREPEND all relevant tags with the name of the group you want them to be in, with the format Group_Tag Name e.g. for group “Size” it should be Size_Small, Size_Medium, Size_large A screenshot, https://nimb.ws/2evg8q , to see how they needs to be added and then it will show Size as Title and the rest as filter options below it on the sidebar as can be seen here, https://nimb.ws/247Bsu

Hi

Kindly check the video tutorials regarding upload and demos setup instructions from the link below

can you give me the file names for item prices css

It is in ‘stylesheet.css’ .

I’d suggest you to go to the tutorial below in order to get you required css for the section that you want to change and then change it accordingly in the required css file.

Hi Theme zip is within the main zip. You need to unzip the main folder first. Kindly check the video tutorials regarding upload and demos setup instructions from the link below

Hi

Theme zip is within the main zip. You need to unzip the main folder first. Kindly check the video tutorials regarding upload and demos setup instructions from the link below

Hi

I see it has gone down on our end too. There might be some issue with Shopify api as it gets slow to respond at times. We’ll keep an eye on it and if it doesn’t get better then we’ll work it out some other way and will update you accordingly as well.

Any update on my issue?

Hi

I’ve uploaded the latest version of the theme to your store by the name ‘sneaker-masstech-4may’ . Cart issue has been fixed in this update as well as wishlist functionality moved to ajax based system. Kindly check.

Hi

Kindly find my response against your queries.

1 – There is the snippet ‘product-review.liquid’ which shows the review form on review tab. You need to update code on that snippet. 2 – It is already showing on top if there are. For that and other reviews showing places you need to edit code in snippet ‘review.liquid’ file. 3 – You can find that in your relevant footer file that is ‘footer-1.liquid’ or ‘footer-2.liquid’ snippet file.

Hello,

So in order to make the changes I want, I have to edit the code then upload my theme again? I am not familiar with the liquid code so I am not sure how to structure what I would like.

The review stars don’t show at the top but rather at the bottom of the page just above the reviews.

Thanks.

Kindly check our demos to see how reviews are showing. I’d suggest you to use Shopify review app instead. If you want us to work on it then it will cost a nominal fee. For customization requests kindly contact us through support@masstechnologist.com. Kindly check themeforest policy, https://themeforest.net/page/item_support_policy , for getting an idea of what is included in support and what falls under customizations.

Okay great, thanks for the response. I havnt done anything to the fonts code, what line in the code shuold it be? And if you didnt see my comment after my original comment, it shows the coding for estimated shipping rate rather than “Rates start at $11.80 CAD”. I will let you know how your suggestions go.

I edited my store’s currency formatting as suggested to offer multiple currencies and now when getting shipping estimates, this shows – Rates start at $11.80 CAD

{{ 'option_selection.js' | shopify_asset_url | script_tag }}

{% if template != 'cart' %}
    {{ 'option_selection.js' | shopify_asset_url | script_tag }}
    {% endif %}

For fonts open file ‘google-fonts.liquid’ and check if the content is there. If it is then it should show fine.

1) I need to add some more pages with a custom design like this https://www.revitsport.com/en/adventure-world/jacket-cayenne-pro/, so is it possible i can recreate this kind of pages layout 2) Also i need to add one column . two column new sections in a homepage as well so is there any builder or layout option where i can add it?

1 – Yes you can but the design elements needs to be added by you. 2 – Unfortunately there is no page builder as we see it in WordPress so the sections needs to be coded to add.

Thanks a lot for the reply, I really appreciate

Hi

Yes you can combine sections from one another as it is drag and drop section based theme. What kind of extra section do you need? If it is not available then you need to add a custom one.

Here the link for example: https://sneaker-theme.myshopify.com/products/sport-running-sneakers

Hi You can add the video by adding url between video short code tags as can be seen here, https://youtu.be/EOtvn-n94rM?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0&t=158 and shown below url [/video]

You can check now.

OK. ...now it´s running! ...we didn´t know what happened, thanks!

You’re welcome. Best of luck for your store.

The file for fonts related coding is ’google-fonts.liquid’ file. You need to integrate your custom code here. Then you need to update the font in the css files to your one.

Buy button in the mobile is working but with a delayed response. FYI it is not using the default theme code but an updated one either done manually or through an app. If you’re talking about add to cart button on product page then i couldn’t trace which button are you talking about as you’ve updated the code to accommodate multiple.

The mega menu requests are possible but they fall under customization requests. The relevant code can be found in mega-menu.liquid and mega-menu-mob.liquid files if you want to try yourself.

Hello support – I would generally hide the first thumbnail (only the first thumbnail) on the product page (double image display). Where in the template I can change that.How and where can I do that in the template. Thanks for your help!

Hi

For that you need to edit the thumbnails code on the snippet file ‘product-horizontal-slider-alt.liquid’

Hi Well for that you need to customize the template as no such layout is present in the theme and neither advertised so. Copying collection page is also difficult as the page js filtering won’t work there.

is their anyway i can call all product in grid format through any tag, i will make 3 column through css and then call product in it

What you can do is to create a collection which have all the products in your store and then create a feature product section and customize it to show all products. This will be much easier.

Hi

Kindly go through the below tutorial to hide out of stock products

Ok…. kindly please see this example:

Size 7. The Adidas Copa 19.3 FG should not be listed since its out of stock.

AND YES I followed the instructions on how to hide out stock. That works however when I click on the filter size it doesnt hide the out of stock size???

Please help and dont redirect me to Shopify. ITS a theme issue.

It is shown because not all of the variants are out of stock. Kindly check it through any other theme as well and you’ll get the same result.