487 comments found.
Pofo theme – home-portfolio-personal.html scroll is not working properly. My issue is 1. scrolling is slow 2. When i scroll onto image its not higlighting unless i shake the mouse in browser. Please help me out on this
Hi shushir,
Please create a support ticket here: http://www.themezaa.com/support/ with your website url, so our support team can check and guide you.
Thanks,
ThemeZaa
Hi there, love the theme. Just wondering whether anyone has come across the following issue.
In theme customiser, under heading style and data, I have set the the logo to centre, allocated a LS Menu, and allocated a secondary RS Menu. Under these settings the navigation menu and logo display as intended.
When I then set search to ‘on’ to add a search icon to the menu, the logo is no longer properly centred between the left and right menus, instead it it set slightly too far to the left.
It’s a staging site so I can’t share a URL, but I imagine this issue could be easily replicated in any test environment if someone wants to test it.
Just wondering if this is a known issue with a known fix . . . . can’t imagine I’m the first person to try setting up a navigation menu with a centred logo and a search icon.
Hi twofortheworld,
This is the comment area of Pofo HTML template and it may be possible that you are using Pofo WordPress theme.
Please create a support ticket here: http://www.themezaa.com/support/ with your WP site url and admin access, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Sorry about that!
No problem.
Thanks,
ThemeZaa
Hi guys im using this template, Im wondering why videos where working fine , but now the videos are not playing on chrome, not in the portoflio sections neither in the popup-yotube.
Please help!
Hi koenig123,
In recent Chrome browser updates they have stop supporting autoplay background videos if video have voice or not muted.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/ with your online website url.
Thanks,
ThemeZaa
ok thanks, is there a quick way to fix this, maybe removing the autoplay? or should i show the video in a new window instead of a popup? please help?
Hi koenig123,
Please create a support ticket as mentioned above, so our support team can check and guide you.
Thanks,
ThemeZaa
Hi, i cant beacause my support has expired, but this is a problem has just happened thanks to chrome latest upgrades.. maybe if i put the videos on local server will worke fine? thanks a lot
Hello themezaa, congratulations on the work done with the theme, it has been very useful for my current projects!
I have only one question, I have not found use for the js skrollr.min.js script, it seems that no page makes use of its dependencies, am I mistaken?
Can I remove it to gain speed without my worrying about bugs?
Hi ederribeiro,
It was used for parallax effect but now stelar is used, so you can try removing it and that should help.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi,
There is no instruction on how to upgrade to v2 with BS4….. Or I missed something
Does the class name remain the same? Do I need to start over?
I think it is required some basic instruction on what have changed and how to update…
Using the older version I’m having the issue with page slider this is the reason I check for an update.
Thanks
Hi lenamtl,
BS 3 to BS 4 is complete architecture change in HTML/CSS/JS, so there is no quick way to update existing website but you can use all CSS/JS from latest update and then compare your existing HTML with latest for any issues or changes required.
For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Hello, first of all, your site is a little bit more, on the other hand, I would like to know if you have an AMP version of your site?
Hi ariamxp,
No, we do not have AMP version.
Thanks,
ThemeZaa
First of all congrats for the theme.
But I got an issue with home-creative-designer demo. Trying to resize the logo but it doesnt seem to work doing whats on the documentation or here in the coments.
header a.logo img {max-height: 120px;} header a.logo-dark img {max-height: 120px;} header a.logo-light img {max-height: 120px;}
Please help, thank you
Hi OnBrand_PT,
Thank you.
Please create a support ticket here: http://www.themezaa.com/support/ with your WP site url and admin access, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hello, do you have support for the safari? I went and it’s all broken. Can you help me?
Hi ricardocastelobranco,
We have tested all demos in Safari browser and all are looking fine without any issues.
Please create a support ticket here: http://www.themezaa.com/support/ with your online website url and screenshots of the issues, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hi, how can I change the content of the text on the button?
Hi Zbig-new,
We are not sure if you are referring to button shortcode or button inside any other shortcodes like image slider, content block, etc…
Please create a support ticket here: http://www.themezaa.com/support/ with your WP site url, admin access and query in detail, so our support team can check it and guide you further.
Thanks,
ThemeZaa
I have checked the Google Page Speed and it shows very low. Would it be possible improved speed for this theme?
Hi maniish,
Template is already coded with best practice considering speed. But page load speed also depends on your server config / speed, physical size of images, amount of content and images in a page and caching on your server. Please refer this article – http://wpdemos.themezaa.com/pofo/documentation/knowledgebase/seo-speed-optimization/speed-optimization-tips/ for some optimisation tips and that should help you. You can ignore below points as those are related to WordPress theme:
Use an effective caching plugin Optimize your WordPress database Delete not required plugins
For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi Support,
I am talking about the html site and following are the statistics.
Ensure text remains visible during webfont load Minimize main-thread work – 9.4 s Reduce JavaScript execution time – 5.0 s Avoid an excessive DOM size – 1,072 nodes Minimize Critical Requests Depth 45 chains found
Could you please look at the diagnosis section of your site’s below url
https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.themezaa.com%2Fhtml%2Fpofo%2Fhome-classic-web-agency.htmlIt shows 20 Page speed in google. Could you please suggest tips to improve speed in HTML design.
Regards, Manish
Hi Manish,
Yes you are using Pofo HTML, but you can refer that article as some of the points except WP related will help you a lot. Also you can customise HTML template CSS and JS code as per your need to remove not required CSS/JS libraries and use any online minify tool to minify css/js files if needed.
Thanks,
ThemeZaa
I try to call modal popup like in bootstrap 4 but it’s not working. Any idea how to do it?
Hi hengkymulyono301,
We have checked to add HTML code as per this article – https://getbootstrap.com/docs/4.0/components/modal/ in any page of Pofo HTML template and that is working fine. Please make sure you are checking latest template version which is BS 4 ready instead of old template version with BS 3.x.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Hello Themezaa,
Thank you for your template. It looks great in demo version and I bought it yesterday. I have some issues on some home pages ( ex: home-classic-corporate.html) when i open it in firefox there is the following message:
!! Error at loading Slider Revolution 5.0 Extrensions. Local Filesystem Detected ! Put this to your header: <script type=”text/javascript” src=”revolution/js/extensions/revolution.extension.slideanims.min.js”></script> <script type=”text/javascript” src=”revolution/js/extensions/revolution.extension.layeranimation.min.js”></script> <script type=”text/javascript” src=”revolution/js/extensions/revolution.extension.navigation.min.js”></script> <script type=”text/javascript” src=”revolution/js/extensions/revolution.extension.parallax.min.js”></script>
I copy paste this in my header how is recommanded and nothing… I tried to put in in <head> too.Some ideas?
It is only the revolution slider that do not work, all the rest of page is correct.
Hi eckso7,
Thank you for using our Pofo template.
It seems you are opening the HTML page directly in the browser instead of online url with http. So in this case please open that page in text editor and uncomment some code at the bottom as per the explanation provided there and then that slider should work fine.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Ok, thanks a lot for your reactivity and quick support. Best Regards, Eckso7
And thank you eckso7 
ThemeZaa
One little thing more, please. Do you know why the parralax effect is not active for ipad? In demo version, too, so it is not from the download file. It is sad, i have some parallax effect working with ipad and it looks great ! May be some updates to do with parallax plugin?
There’s no SASS files?
Hi bmovie,
No there are no SASS files available in the template.
Thanks,
ThemeZaa
I buy this theme yesterday and envato charge twice the price (I see the statements of my creditcard/bank) yes twice 2x$19! $38 total, but the worst thing is that I can’t download the theme! yes! there’s no theme for download in the download section! Seriously sometimes happens with paypal and envato; I write a ticket envato support since yesterday wit NO response, anybody can help me? I need download this theme! today.
Hi bmovie,
You will need to contact Envato support as we do not have control over the billing / payment, I hope you understand.
Thanks,
ThemeZaa
I have picked up you have missing assets. These are not included in your library. .scroll-to-down {cursor:url(”../images/arrow-down.png”), pointer;} .scroll-to-down-white {cursor:url(”../images/arrow-down-white.png”), pointer;}
Hi zgers,
We are actually using font icons for down arrows instead of images, but it seems that code was extra / unused there by mistake. So you can remove it and we will remove that code in future template update.
Thanks,
ThemeZaa
hello, I’m experimenting some issues due to a jquery “migrate” problem, could you tell me how to turn this back please? My slider is not working anymore. Thanks!
Hi INTELIBRANDS,
Please create a support ticket here: http://www.themezaa.com/support/ with your online website url, any access details and exact issue you are facing, so they can check and guide you further.
Thanks,
ThemeZaa
Hi something happened recently with this template and now my clients’ website looks messed up. We haven’t changed anything. What happened? What changed in the most recent update? What do we need to do to fix my clients’ website? Please view at http://chuckssigns.com/
Hi MediaGardenMarketing,
This is HTML template and it do not update automatically in your live website. You can revert back any changes you may have done or check those changes to find out the issue.
For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi,
http://www.themezaa.com/html/pofo/home-classic-start-up.html The header of this template (home classic start up) seems to bug on Chrome but not Firefox. What is happening?Thanks!
Hi iwasaki_inglewood,
We can see above page header fine in all browsers, can you please explain more or provide screenshot of the bug you are referring to.
If required you can clear your browser cache or check in private window if that helps.
Thanks,
ThemeZaa
Hi ThemeZaa,
Thanks for the reply. Even when clearing cache and checking in private window, some parts of the template cannot be shown.
The items in the header are all out of place and the background of the header is white, instead of transparent on the moving banner. The bold letters on the banner are out of place as well and is shown gray instead of white. Also the “We are Digital Media Agency” section is not showing the images. This problem did not happen earlier this week. I would love to send you my screenshots, but how can I send you my screenshots?
Thanks so much.
Hi iwasaki_inglewood,
You can please send details and screenshots to info@themezaa.com
Thanks,
ThemeZaa
Hi, is it possible to find out what’s new in this most recent update? Thanks!
Hi erikadudes,
We have changed overall template HTML/CSS/JS to have Bootstrap 4 framework instead of Bootstrap 3. This is the main update.
You can review changelog at bottom in item description page for more information.
Thanks,
ThemeZaa
Hi, is it posible to customize and uploads to server then use as a single page (landing page)? Thanks.
Hi johnyes,
This is purely a static HTML template, so yes you should have expertise in HTML/CSS/JS to customise it as per your need and then you can upload the page with other required JS/CSS/Image files on your server.
Thanks,
ThemeZaa
hi i need this full images can u give me
Hi widereachbranding,
Sorry images shown in demo site are not the part of template due to licensing limitation and that we have already mentioned in item description page also. So you can use your own images instead of placeholder images.
Thanks,
ThemeZaa
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