56 comments found.
Before I make the decision to purchase,
I would like to know few things -
1. I would like to know how the dark theme applies to individual posts and pages when using the Home 7 style. Does it have the dark background? Do you have demo of that? The current demo takes it to the default light background when clicked on individual blog post.
2. There are three tabs in the Home 7 style. Hot, Trending and Recent. Is it possible to customize there order? Is it possible to set the default one to the Recent?
Hello,
Thank you for your interest in our theme!
1) Home 7 page had Dark color scheme assigned for demonstration purposes. You can choose Dark color scheme for whole website and individual blog posts will be displayed with Dark background:
http://prntscr.com/nu1x5y 2) These tabs are filters by post tags: http://prntscr.com/nu1zhsYou can change order and specify tags ID in order as you need: http://prntscr.com/nu219p
If there is a need, we may create a test theme installation for you so you could access the backend and test it by yourself. In order to proceed, please submit a ticket to category “Pre-sales Questions” at https://ancorathemes.ticksy.com/submit/#9465 .
Thank you!
Hello! Is there any way to add more share options in the top part of the single post (i can only see facebook and twitter). Thank you
Never mind, found it!
Hello,
Thank you for your reply. Glad to hear that you were managed to figure this out.
Should you need any further assistance, please submit a support ticket at https://ancorathemes.ticksy.com/ – our Support team will be glad to assist you.
Thank you in advance.
Is it possible to remove or radically decrease that flash effect? http://buzzstone.ancorathemes.com/home-10/
Hello,
It is possible to remove hover effect by adding this CSS code in Appearance> Customize> Additional CSS:
.post_featured.hover_play .mask:before, .post_featured.hover_simple .icons:before { display: none !important; }
Best regards
Hi There. I Like this theme and i want so ask you if is it support RTL language like arabic. Best regards
Hello,
Thank you for your interest in our theme!
The theme has a left-to-right text direction by default. Additional rtl stylesheets are needed for RTL support. If there is a need, our Customization studio can create them for additional fee. To get a quote, please submit a ticket to category “Request Paid Customization” at https://ancorathemes.ticksy.com/ .
Thank you for understanding.
Ok, Thank you Julia 
You’re welcome 
Have a nice one!
Hi, Where can we find the Essential Grid is it free?
Hello,
Essential Grid plugin comes bundled with theme.
You can install plugin in Appearance> Install plugins
Demo grids can be imported using Demo installation option in Theme panel> Theme dashboard> Demo data
If you still have further questions or difficulties, please submit a support ticket at https://ancorathemes.ticksy.com/ – our Support team will be glad to assist you.
Thank you in advance.
Hello how can show only unique posts in front page ?
Hello,
You can specify comma separated ID’s for posts you need to display in Blogger settings or Recent News settings (depending on what shortcode is used to display posts).
If you still have further questions or difficulties, please submit a support ticket at https://ancorathemes.ticksy.com/ – our Support team will be glad to assist you.
Thank you in advance.
Hi maybe you misunderstood my question,
I am using home3 example page and I want the 3 latest news to be previewed on the top 3 images. Right below the top 3 images (in the blogger plugin) I want the latest news too but not the same ones as above. I tried using the offset parameter in the blogger plugin by setting it ‘3’ and it seems to work fine when the “view all” tab is active. I have also 3 more categories on the blogger tabs and when one of them is selected , offset 3 works and the actual current category’s latest posts are not shown (skipping 3 of them). The best solution would be that the offset parameter is active only when “view all” tab is selected. I would like you also to inform me which php file is called by ajax at that moment in order for me to find the solution on my own.
Thank you in advance.
Hello,
Sorry for delayed reply – we don’t work on weekends.
Please submit a support ticket at https://ancorathemes.ticksy.com/ – our Support team take a look and provide you with solution.
Thank you.
The size of the container in mobile version of the theme is small and leaving huge gaps on both sides, how to remove it and increase the post content container size. Consulting for comicberry.com
Hello,
These options are controlled by responsive.css file.
Please submit a support ticket at https://ancorathemes.ticksy.com/ – our Support team will be glad to assist you.
Thank you in advance.
Hi, back again! Was wondering also how to build those grids that show up on the Home 3 example right below the main nav? Where the left post is bigger and the two on the right are split even with the left post.
Hello,
Mentioned grids are implemented using Recent News shortcode: http://buzzstone.ancorathemes.com/doc/#shortcodes_settings_recent_newsIf you would like to get a precise copy of our demo, feel free to install Demo data. There is no need to build website from scratch.
Our theme includes a simple One-click demo data installation, which allows your site to look exactly as on the theme demo: http://buzzstone.ancorathemes.com/doc/#installation_demo_contentFeel free to contact us at https://ancorathemes.ticksy.com – our Support team will be more than happy to help you.
Best regards
Hello! I am already pretty far in building my site and was wondering how I can add an image to the top of the page above the header menu like in the demo Home 3? I’ve been trying to figure it out for a while but just can’t seem to find a solution.
Hello,
The background color/image for the header blocks can be customized in the Row Settings > Design Options tab in the WPBakery backend editor for Header layout.
In case you have any further questions, please submit a support ticket at https://ancorathemes.ticksy.com/ – and get qualified assistance.
Thank you.
I need to know how to increase the logo height, I would change it on the custom layout, but the logo will remain very small. Thanks.
Hello,
You can zoom the logo in Appearance> Customize> Logo & Site Identity > Logo Zoom.
1 – original size. Please note, that the maximum size of the logo depends on the actual size of the image. This option works if max height of the logo is set in em in “Layouts: Logo” shortcode in the corresponding header layout:
http://prntscr.com/mqe1y1In case you have any further questions, please submit a support ticket at https://ancorathemes.ticksy.com/ – and get qualified assistance.
Thank you.
Please i need to create a ticket i have some question to answer
Hello,
Your ticket was replied.
Please check it.
Thank you.
After downloading the latest version of this theme and installing it on https://vaporizerwire.com I receive the following error when trying to preview the theme:
Fatal error: Can’t use function return value in write context in /home2/vapwire/public_html/wp-content/themes/buzzstone/content-excerpt.php on line 98
Please advise. Thank!
Hello,
Please provide your website details at https://ancorathemes.ticksy.com – so our Support team take a look and assist you.
Thank you in advance.
1 hour and 30 mins using the theme and I’ve have yet to figure out how to set the homepage. Header social icons are different styles. Header/Footer logo doesn’t appear at all no matter where I set it. Images thumbnails are all different sizes. 2018 theme and using 2007 icons. Yea loving the theme so far.
4 hours with the theme, can’t set a simple homepage up. Way too complicated. There’s an insane amount of customization options available, way too many for it’s own good. Super upset with this theme so far. Hopefully support can help me sort out this problem, other wise it’ll be $55 down the drain. (Support ticket: #1878367)
Hello John,
Thank you for contacting us!
Your support ticket was replied, please check it.
We’ll be more than glad to assist you and solve all your concerns.
Thank you for understanding.
I’ve replied with my info. Please get back to me as soon as possible. I’m losing my mind trying to figure out how to customize my homepage. Such a simple task yet it seems not possible with this theme. No theme should be this difficult to figure out.
Hello,
Sorry for any delay – we don’t work on weekends.
Your support ticket was replied, please check it.
Thank you.
Hello, how to you override the theme’s colour scheme and the “header and footer layouts” for “single posts”?
I have using the layout of from the “Demo 3”. I want to use this colour code [#330065] as my primary/main colour and this [#FFCC00] as my secondary colour.
Additionally, I want the header and footer background colours to be this [#330065]. And I want to also use “HEADER FULLWIDTH SIMPLE DARK” and “FOOTER SIMPLE DARK” for the header and footer globally (throughout the site). But it seems not to work. one of the overrides is working for on my site.
I have to hard code everything.
Please, provide a fix for me.
Hello,
You support ticket was replied.
Please check it.
Thank you.
I purchased the theme 3 days ago [17th January, 2019]. The purchased code that I have given is invalid. I get an invalid purchase code message when I try to activate it. I have not already used the theme of code on another site. Please fix this. I opened a ticket but no response
Hello,
Your support ticket was replied.
Please check it.
Thank you.
Hi there, may i know where can i override css for dark gradient in recent news? i just want to remove the dark gradient in recent news. anyone can give me some help? here’s the screenshot : https://prnt.sc/m9ma01
Hello,
Your support ticket was replied.
Please check it.
Thank you.
hi i think you can better apply CSS code: http://prntscr.com/m711zy directly to the script so user can get a live preview before we buy.
that’s is what holding us to buy, because after we buy and doesn’t fit like we wanted can’t get money back. so please apply the css code with a demo .
Hello,
Thank you for your reply. Please understand that we are not able to change theme design for demo.
If there is a need, we may create a test theme installation and add code for changes you need, so you could access the backend and test the theme.
In order to proceed, please submit a ticket to category “Pre-sales Questions” at https://ancorathemes.ticksy.com/ .
Thank you in advance.
Can you fix the in-article layout for Phone? The width of the content box (The box where the article will be) is very small (Only for phone). Can you make that in-article area larger? Maybe fit to the edge of the screen or little less than that. That is the only complain I have with your theme. Please look at the screenshot ( https://screenshot.net/nv6o4f5 ) here. You will get what I am complaining about. I like your theme. If you can fix this issue, I will buy your theme.
Hello,
Thank you for your interest in our theme.
This is not a bug. Such is design for theme.
But width of content for blog posts on mobile can be increased using CSS code: http://prntscr.com/m711zyOur Support team can assist you and provide with code and instructions on where to add it.
Best regards
Hi Does this theme support Buddypress and mCred?
Hello,
Thank you for your interest in our theme!
We cannot guarantee the theme full compatibility with third-party plugins as we have not tested them together. If there is a need, we may create a test theme installation for you so you could access the backend and test the theme with the plugin yourself. In order to proceed, please submit a ticket to category “Pre-sales Questions” at https://ancorathemes.ticksy.com/ .
Thank you!
I am trying to enter the purchase code as instructed in your documentation but it says invalid.
Not a good start….can’t even activate the license i bought, and we need to get this up soon.
Hello,
Thank you for contacting us!
Your support ticket was replied.
Please check it. Thank you
