670 comments found.
Kindly attend to my ticket : TJA-1ZZ-J8JE (Ticket number: 3709)
Hi, We have answered your ticket. Please check back
Thanks for your urgent responds , one issue is resolved , left with one . Thanks
Done!
pre sale question: “demo dokan 01” is lite or pro?
Urna is compatible with Dokan Lite and Pro. But if you want to use Dokan Pro, you have to buy it, it is not included in the Theme
I, thembay i need support what is your support timing process .
Hello thembay. this is your demo link check https://urnawp.com/ ok . and this is my website link https://www.indomedi.com/ you installed this ok. you go both inspect element check the scripts are both website my website have multipal scripts and style scheet then i change any thing in my dashbord these all script is runing . my hosting space is 100gb but CPU Usage 100 / 100 (100%) and my website is hange is performance is very bed please give me solution otherwise you give me your original demo backup https://urnawp.com/ and sql file otherwise you give me a solulation .i need only one website not need to all demo.I am a developer so please give me a original files for this demo only https://urnawp.com/ sql and wordpress zip in my registerd email id please thank you soo Much for this.
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when i try and install woocommerce variation swatches i keep getting this error Something went wrong with the plugin API.
Please send the ticker here: https://tickets.thembay.com/
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I have purchased theme and installed on my website techcart.pk , customer review section is not properly showing as seen in demo please check
Please send the ticker here: https://tickets.thembay.com/
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Hi, navigation on iPad in horizontal mode does react on first touch so it is impossible to access a submenu.
Hi,
Thank you for your interest in our theme.
We will fix it in next version 
HI, thembay i need support what is your support timing process .
Sorry for the late. Your ticket has been answered. You can check it again.
when you release the theme update
Hi, Today the update will be released
I was looking to see if there was anyway to increase the Google PageSpeed score as well. Right now Desktop is 45/100 and Mobile is 19/100
If these could be increased to around 80/100 that would be awesome. https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fmarketplaces.urnawp.com%2Fdemo1-dokan%2F&tab=desktopHi,
Why you Shouldn’t Care About Google PageSpeed Insights => https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/
You can check on: - gtmetrix => https://gtmetrix.com/reports/marketplaces.urnawp.com/hGs4Egzc - pingdom => https://tools.pingdom.com/#5b05d8f934000000
Looks like a great theme and considering in buying it. However, I wanted to test the Dokan integration as I will be using it.
The “REGISTER NOW” button on this page is not working: https://marketplaces.urnawp.com/demo1-dokan/become-vendor/
I fixed it. Please check it again
I like your theme and want to purchase your theme specially for creating book store like here: https://urnawp.com/book/ but I also want to display / view books as author wise as well. Is there any way to view books author wise in your theme…
Hi,
1: You can use the Brand => http://prntscr.com/ohjw5g
2. Or you can use “Dokan or WC Marketplace” + Urna Book
your above refernce link not working & Will “Dokan or WC Marketplace” be able to display:
*one page for all authors whose books are placed on store, for example: https://auteur.g5plus.net/authors/ & *Individual page of each author which displays each authors introduction & his books with buy details, for example: https://auteur.g5plus.net/product-author/bhuzun-nahlam/I find it a shortcoming of the “Urna Book” theme. We will update it in the next versions. Wish you sympathize
So kind of you. However if i request you to add this feature for me. How much you charge for the customization.
Please send us a specific request here: https://tickets.thembay.com/
I have purchased the theme and installed it correctly but not able to access the woocommerce please help me out
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello team i purchase your theme but i have some issue for after install theme i raise a ticket but your team not reply for this ticket my Ticket tracking ID: B2G-2EE-Z781 i am waiting your support last three day you provide me support as soon as possible otherwise i give you a bed review in your theme
Sorry, the support on the weekend is delayed. I will review your ticket and answer it immediately
thanks for your support
Thank you thembay your support is best.
Hi, I just purchased this theme, though I just noticed your payment gate way support for this theme. Does this theme support Stripe adaptive payment gateway?
Themes compatible with popular plugins. So just need the plugin to support that
Hi, do you think you guys will also have an app version of this theme, where it can be intergrated?
Sorry, We have no knowledge of that. So not sure
Version 1.0.2 – July 11, 2019
- [HOT] Compatible with Dokan and WC Marketplace.
- [ADD NEW] Add new 2 skins: Watch, Marketplace-v2
- [ADD NEW] Add new options “Show Sidebar Tabs” in Theme Options/Mobile/Mobile WooCommerce
- [ADD NEW] Add new options “Search In: Only Title/All (Title, Content, Sku)” in Theme Options/Header/Search Form
- [FIX] Fix bug Click ”+” && ”-” to work incorrectly at the page cart.
- [FIX] Fix Widget Urna Banner
- [UPDATE] Update documentation for Woocommerce and Multivendor.
when you release next update ?
Tomorrow updates will be released
Thanks for your support. I have purchased your theme
I am waiting for update. so that i’ll design website accordingly. SO request you kindly do the needful
This update includes “Compatible with Dokan and WC Marketplace”. So it will take more time than expected
thanks. then I think marketplace 02 will be released with same time
Dear Auther,
I want to know how can I enable popup when website load. (Subscribe Popup)
Hi, You can read more it here: https://docs.urnawp.com/#use-newsletter
Hello great theme! But one question, Does recently viewed and frequently bought together, sections in your theme are powered by the theme? or we need to buy external plugins.If we need to buy which are those?
Hello,
Thank you for your interest in our theme.
1. Recently viewed => Themes feature
2. Frequently bought together => We use the plugin: https://wordpress.org/plugins/yith-woocommerce-frequently-bought-together/
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello. Plese is the marketplace ready?
Hi, It was released.
Okay, but the theme concept i want to use is the furniture. Which multi-vendor plugin do i use?
Next week we will release a version compatible with “WC Dokan” and “WC Marketplace”
Okay thank you. I hope i get notified
If you buy then surely get the notified 
Hey! I just purchased it now, and i can see it now supports WC Dokan and WC, I just want to know if this theme can be used for a pharmacy store? i need to get another license for that right? that isif it can work for pharmacy
I think it can sell that item. You just need to see all our demos, then find the most appropriate demo
Hello, installed the theme and seeing this “WPBakery Visual Composer installed but not active issue”. When i tried activating it, it brings error, and my website is not showing as demo. kindly help
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello, presale question. Is possible to disable ajax search?
You can configure it in Theme Options: http://prntscr.com/o69kig
