615 comments found.
Hi there how do I get private support?
Please ask for support to support@schiocco.com. Thank you!
Hi, I have to buy a theme for a site that has two main sections. The two sections must have a different menu and main colors for buttons, headers… In every page I will have two menus with the two different colours. Is it possible with this theme?
Hi, is it possible with every theme with CSS customization, is not possible with any theme without CSS customization. So this theme works or not like all the others, you will need anyway to customize the CSS to change the colors on only some page (is not a long work, I think 1-2 hours). For the menu also, but this theme offer a INNER MENU component that may work for you.
Thanks!
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
ok! thanks, I send it to you.
Hello, how I can fix the problem with the critical css? google pagespeed Insights show me, that the File is to big for a fast load time.
heimfix.de
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.
Thank you!
HI. good afternoon
I need help with some issues I have with Lightwire Theme.
Thank you.
Please send your message to support@schiocco.com and I will check. Thank you!
Can’t clickable on mobile. How can i click? I want to when i click image orr button it will go the article or can connect the link on mobile phone.
Hi, please send a page link and let me know what image or button do not work and I check the issue. Thank you!
I sent the e-mail for you. Help me thx.
Thank you very much. You are amazing support. You were fixed my all problems on by e-mail. If i need any theme or work to do, i will choise your team.
Best Regards.
Guys, if you have a problem go comment or e-mail the support, they help you nicely.
Hey, my site has also been hacked… and been hacked again after restoring it AND updating all files and plugins…and i did this in End of August/Sept…so i should have had the plugin of July 27…what’s going on?
Hi,
In index.php make sure that this code line is NOT in the file: add_action(‘wp_ajax_nopriv_hc_ajax_save_option’, ‘hc_ajax_save_option’); if you see it, delete it. After this the site is safe.
In comments.php, just replace the file with the same file of the latest theme version.
Anyway, if Hybrid Composer plugin and the theme display 1.4.7 as version they are already updated.
If your website has been hacked again after the update this mean that the attackers have a deeper access and there are two reasons:
1. The site has been compromised and there are malicious files inside the folders. Delete all files except the /wp-content/ folder and the wp-config.php file and upload again the file of the latest wp version. Also carefully check the folder /wp-content/ for suspicious files. But due you’re restoring an old, safe, backup of all the website, I do not think this is the case.
2. The hackers have the FTP or WP or MYSQL accesses, update all the passwords.
Thank you!
which index.php?
Into the Hybrid Composer plugin folder
after the hack, the site was completely unaacessible until all backups were done, all the updates were done and all passwords were changed… all the plugin and theme updates were done automatically via the envato market service, so i would supose we got the newest plugins and theme files, right?
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support. (mind that I can check if your theme is updated but not perform a virus cleaning due it’s not part of the support, in this case you can hire me by contacting me at support@schiocco.com)
Thank you!
great… the hack happened while i had support and obviously the files were not safe then…thx
I’ve reapplied for support: now… the newest lightwire theme i can download from envato is version 1.1.0 (not 1.4.7) ...also there is no update for Hybrid Composer 1.4.7 (I have 1.4.6 now)... Envato market plugin does not provide any automatic updates for both… how should I proceed?
OK..I found the Plugin version 1.4.7. and I suppose the theme version of July 27 is the newest, even if it does display as 1.10 in the themes section
Hi, Thank you for renewing it, I am pretty sure you updated the theme correctly but if you want please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check better and will do a global search to see if there are files that are not part of wordpress. On the message add also a reference to you(Envato username or comment text/link). Thank you
Oh my… 5 months later, i got hacked again :-/ The last time i replaced everything and updated everything an changed ALL passwords…and still…do you have any new known vulnerabilities? Do you have an external supprt page?... I don’t remember
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello, I am using Home-Factory as my homepage template. In the “content box” that shows the services, how do I change the animated icon background colour? Thanks
Hello, please use this CSS (you can insert it into the skin.css file into the theme folder, or go to Appearance > Theme option > Customizations > CSS, or go toEdit page > CSS on top right for apply it only on the single page).
.advs-box-multiple div.circle {
background: red !important;
}
Change “red” with the color you want. Thank you!
Great, thank you! The other one I am trying to change the colour of are the info symbols found in the footer box
<i class="fa-li im-information" />these are currently fixed as yellow as well, how do I change the colour of these?
Hi, that’s an image, you can replace it with your version, it is at http://themes.framework-y.com/lightwire/wp-content/themes/lightwire/inc/icon-info.png
Can i get “CONSTRUCTION” demo’s images please. Regards.
mail: safihotel@hotmail.com
I’m trying to make the main logo larger. I have changed the Logo Height in Theme Options > Menu and saved settings, but the change is not working.
Hi, please use this CSS (you can insert it into the skin.css file into the theme folder, or go to Appearance > Theme option > Customizations > CSS, or go toEdit page > CSS on top right for apply it only on the single page).
@media (min-width: 994px) {
.navbar-middle .navbar-brand.center {
margin: 0 !important;
}
.navbar-middle .navbar-brand.center > img {
width: auto;
max-height: 72px;
}
}
Thank you!
Hello again, about 7 months ago you wrote this comment on site crashing and which characters to avoid. —>
Schiocco Author 7 months ago Paste che code here: https://jsonlint.com/ and you have an idea of the error position, edit the page code and paste it again until it work. Do some test. All chars should be valid but pay attention to (”, ’, and breakline), I’m not yet sure what the problem was exactly. Thank you!
Is this still a problem? Because my page constantly crashes when I try to format a link (bold and colored) within a text. Even the ” at the link changes to ’ after the clicking the Review button.
So how do I write text and add a link to one word within this text without crashing all the time??? Like …
blablabla LINK blablabla
Thanks
Hey, are you using the text block component?
I’m using the text part within the Content block
and it happened again. The page looked good … then whatever happened … and now I have lost my page and have pure code like …
{main-title-
That’s exhausting
Hi, you can not insert code into the Content Box, the only ones that support it are the CODE , TEXT, WORDPRESS component. Thank you
okay, I’l try again. Thanks
No matter what element I’m using, as soon as I add a link within a text, the page crashes and I have that pure code. Additionally I found out, that Code block only works with internal links.
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
done, thanks
Hello sir, i am unable to upload prefect theme … child theme is corrupted.. man theme file is not uploading showing link expire.. plzz let me know how to install this corrupted file … or may be give another source of template .. plz check my website this is showing after installation
https://khudkafeel.pk/wp/HI, by seeing your site I confirm you everything work good. The theme and plugins are installed and the demo fully imported. Regards
i have installed through cpanel … but when i install child theme it says file corrupted
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Dear sir , today i have purchased this web site template Licensee: Dagmar Agency Item Title: Lightwire – Construction And Industry Theme Item URL: https://themeforest.net/item/lightwire-construction-and-industry/22836186 Item ID: 22836186
but when i upload from word press message appears link expired.. please guide me how to upload theme on word press and if file corrupted then give me correct theme download..
thanks
dear sir , today i have purchased this theme limewire… it is showing broken … and whe i upload it message appears link expire …
please guide me and send me link where i can download correct theme
Hello again, I would like to have
1. a background color #343434 in the footer (check, done) 2. Font in the footer white (check, done) 3. Different logo in the footer due to the new background (check, done)
—>>> 4 have this all in my mobile view too (no clue how to) On my mobile view the footer has not changed at all – everything is still default, no matter what I change in the css.
Here’s the link to the page https://vorschau.fastopticom.de/Appreciate your help!
Best regards, Susanne
Hi,
1. please use this CSS (you can insert it into the skin.css file into the theme folder, or go to Appearance > Theme option > Customizations > CSS, or go toEdit page > CSS on top right for apply it only on the single page).
footer {
background-color: rgb(52, 52, 52);
}
2. You need also to add the css class “white” to the footer on Theme options > Footer.
3. Just update the URL in the code of the image on the first column on Theme options > Footer.
4. I do not understand to issue.
Thank you!
I did manage points 1-3. The problem is, that the footer on my iPhone still has a white background, black font, wrong logo (the one for white bg)
Hi, really strange that it happen only on iPhone, I think it is the cache (try to delete it) or the browser (try to check with another one) Thank you!
Hey, deleting the cache worked – thanks! I’m getting there … slowly but surely
I like this template!
Another question though. There is that dot-effect or animation on the Industry page. I copied the section but the animation didn’t come with it. How can I put this animation over my picture on my Homepage?
ok good. To create the dot effect click the “gear” icon on the top right of the component to open the Settings Box, set the ID to “particles-js”
Mind that only 1 section per page can use it. Regards
Holy smokes, that’s cool. Thanks again for your help!
Hi there, I miss my logo on mobile device. Also, the menu-lines on mobile are very bold compared to the online template. How can I make the logo appear on mobile and how can I make such fine lines for the menu on mobile?
Thanks, Susanne
Hi, please send a page link and I check the issue. Thank you!
Hey, Here is the link https://vorschau.fastopticom.de/
Thanks
Hi, please use this CSS (you can insert it into the skin.css file into the theme folder, or go to Appearance > Theme option > Customizations > CSS, or go toEdit page > CSS on top right for apply it only on the single page).
@media (max-width: 994px) {
body .navbar-brand img {
height: 25px;
}
body .navbar-toggle > i {
font-size: 30px;
line-height: 36px;
}
}
Thank you!
Skin.css didn‘t work for me but „Appearance ….“ did the trick. Thanks much … one step closer
The menu lines are still not like yours online but I will check this tomorrow. Unless you have a tip for me. Ahhh wait – can this be because I am using Fontawesome as icons???
Ja that‘s it! The icon style … stupid me
Thank you for the update 
Hi!
I imported the demo and it imported the entire main site.. I purchased the Lightwire – Construction And Industry Theme. Is it possible to receive the demo for the construction and industry theme?
My purchase code is c9c0af20-d334-4d02-97da-f616d5ca5498.
Thank you, Courtney West
Hi, by install the MAIN DEMO you get all demos, including Construction (it is actually just the home page) Thank you!
Hey,
On the homepage my Carousel has 2 problems:
1. The buttons does not work on mobile
2. When I choose for “fade” in the Flex Slider options he shows just one content box on dekstop
Thank You
Point 1 is working now, with style = hidden.
Hi, the point 1 is solvable but you already did it. The point 2 works only in SLIDER mode, not CAROUSEL and sometime also with carousel mode can have issues, please use the slide animation instead. Thank you!
Thank you for the email but there are no arrows on mobile when now?
Thank You it is working now but there are no arrow on mobile now, you only can click on the navigation line under the content boxes. What is not user friendly.
Oke I made it work already !! Thanks Anyway
Hi im trying to update revolution slider and my item purchase code is not working.
Reading these reviews im wondering if the same thing has happened to me regarding the hack coming through the hybrid composer plugin. I was able to update the revolution slider, but dont know how to upgrade the hybrid composer. Im on 1.4.6 any help would be great.
Hi,
To fix the security issue please update both the theme and Hybrid Composer plugin to the latest theme version of 27, July. You can update the theme and the plugin via FTP or, to do it via WordPress, delete both the theme and Hybrid Composer plugin and install the new theme. If you do not see the Hybrid Composer plugin installation message install it manually, it’s inside the /inc/ theme folder. Always make a backup of the database and of the theme and plugin folders first.
You can also update only the affected files: comments.php into the theme’s folder and index.php into Hybrid Composer plugin folder.
This hack should only affect the database “siteurl” option, so no files should be affected, you can restore the website by update the database record on wp_options table, record name: siteurl
Thank you!
grupohym.com in mobile version, you go down to the footer and then go up and show for a moment a black band under the logo.. can you help me please?