1276 comments found.
Hello, I sent some tickets to support and still received no response. I would like to be able to solve it when before since it is an important client.
ticket number: # 3884 and # 3883
Thanks greetings!
Hi there,
Thanks for reaching out!
We’ve checked the support portal and it seems like the tickets (#3884 and #3883) were submitted yesterday. I believe they are both replied.
Please let us know if you need further help.
Cheers, TeamLiquid
Dear Liquid-Theme Team,
first of all – AVE is by far the best template I came across with. Please keep up the great job!
I would like to ask, if there is a new update w/ some additional templates planned?
Thank you & best wishes, Michael
Hi Michael,
Glad you like Ave!
A huge update is coming soon! Stay tuned! 
Cheers, TeamLiquid
Sounds very good :))!
Hi LiquidThemes. I am looking for a template to give a creative aspect and its theme with the demo “agency” meets all the requirements. I just want to know if it is compatible with Contact Form7 and Flamingo, since the project will require quite advanced forms. Regards.
Hi there,
Thanks for your interest!
We’re using Contact Form 7 as the main form builder for Ave. It’s fully compatible with CF7 but we are not familiar with Flamingo plugin so we can’t say anything about it.
Please let us know if you need further information.
Cheers, TeamLiquid
Hello,
I’m still waiting for your help on the tickets sent.
Why, before answering, do you always pass more than 48 and sometimes much more, often without a definitive solution?
In this way every job becomes infinite…
Thank you
where is your exclusive support that you boast?
Hi there,
I personally apologize for the delay. Apparently, it was forwarded to the development team. I believe it is resolved now.
Please let us know if you need anything else.
Cheers, TeamLiquid
Yes three days ago after you wrote here, some messages arrived at the tickets, I answered these, but now I have been waiting for an answer for three days…
Does it seem possible that every exchange of messages will pass at least three days if not weeks?
Can you tell me the exclusive support you are talking about?
Thank you
Hi! Just noticed v2.0 on Changelog page. When is it going to be available for download on Themeforest?
Hi there,
It’s almost ready! We’re just making in-depth tests to make sure everything is fine. Stay tuned!
Cheers, TeamLiquid
Perfect! Looking forward to it
After updating to version 2.0 my homepage video is now one third the size it was previously!!! It worked fine and was full screen and perfectly fit but with this version it is shrieked. The video is cropped from the top. I tried to play with the custom css to fix this but to no avail. My css looks like this
.mbYTP_wrapper iframe { height: 116vh !important; top: 0 !important; }
Any idea how to fix it so that it works perfectly again?
Hi there,
Thanks for your message!
Would you please reach our support team so we can assist you? https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Hello. I like the looks of Ave, great work! I have one pre sale question. I would like to make a slider where the video plays frames based on the position of the scroll bar (like https://www.apple.com/nl/airpods-pro/). Is that possible with Ave?
Hi there,
Glad you like Ave!
We offer sticky columns but I am afraid this is not possible to play videos based on the scrolling.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Where can I change Number of input variables: max_input_vars = 4000? In the php.ini it is not.
Hi there,
We’d be happy to assist you if you can submit a ticket here.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Is there a way to flip the SVG dividers horizontally? This functionality is available through WPBakery, so I don’t understand why there isn’t a simple way to do this within the theme. (Also, I submitted a ticket but there has been no reply).
Hi there,
Thanks for your message!
Would you please share your ticket ID so we can inform you?
Looking forward to hearing from you.
Cheers, TeamLiquid
Es compatible con la ultima versión de Wordpress?
Hello. I want to know if this template is compatible with the latest version of wordpress. Thank you so much
Hi there,
Yes! Ave is compatible with the latest version of WordPress.
Please let us know if you need further information.
Cheers, TeamLiquid
Beautiful Theme! One Question, is it possible to display topbar like Phone, Mail ect. also on mobile navigation? Or is it only possible to display it on desctop navigation? THX!
Hi there,
Glad you like it!
Yes! You can use secondary bar on both mobile and desktop headers. You can also add custom elements to the mobile menu.
Please let us know if you need further information.
Cheers, TeamLiquid
Hey there! When are you going to release the new theme update? What’s going to be in there? Will be there new kinds of blog styles?
Thanks
Hi there,
A huge update (including new blog styles) is coming soon! Stay tuned!
Cheers, TeamLiquid
How soon?
Probably this week
hi can i add sticky sidebar to pages?
Hi there,
Thanks for your message!
Sidebar can be added as an element page option but I am afraid sticky function is not available for now. I’ll discuss this with our product team to see if we can add it in the future.
Thanks for your feedback!
Cheers, TeamLiquidd
HOW DO I FIX THIS?
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
Hi there,
Thanks for reaching out!
We’d be happy to help you if you can reach our support team: https://liquidthemes.freshdesk.com/support/tickets/new
Looking forward to hearing from you!
Cheers, TeamLiquid
I want to buy this theme, but this is the thing: I’ll make the site on my domain and host for my client to approve, and then I need to move all content to his domain and host (and remove from mine, of course). Can I do this without buying another theme?
Hi there,
Thanks for your interest!
Sure! This is not against the license since it belongs to the same project. You can learn more about Envato license here: https://themeforest.net/licenses/standard
Cheers, TeamLiquid
Hi, I open a support ticket 3 days ago, but still no response. Could you please take a look? Thanks!
Hi there,
Thanks for reaching out!
Unfortunately, we couldn’t verify your account. Could you please share your ticket ID?
Cheers, TeamLiquid
Hi,
This is it: #3716 It was open 3 days ago.
Hi there,
I believe it is already resolved
Cheers, TeamLiquid
I have just installed the Ave theme and downloaded a demo. Above the header apppears this message:
Warning: count(): Parameter must be an array or an object that implements Countable in /web/htdocs/www.siliapellegrinoart.it/home/wp-includes/post-template.php on line 310 class=”liquid-portfolio-template-default single single-liquid-portfolio postid-2026 single-format-gallery logged-in admin-bar no-customize-support wp-embed-responsive blog-single-cover-bordered blog-single-post-has-thumbnail post-has-no-content site-wide-layout lazyload-enabled wpb-js-composer js-comp-ver-6.0.5 vc_responsive” dir=”ltr” itemscope=”itemscope” itemtype=”http://schema.org/WebPage” data-mobile-nav-breakpoint=”1199” data-mobile-nav-style=”modern” data-mobile-nav-scheme=”dark” data-mobile-nav-trigger-alignment=”right” data-mobile-header-scheme=”gray” data-mobile-secondary-bar=”false” data-mobile-logo-alignment=”default”>
What does it mean? How is possible to fix it?
Hi there,
This might be related to the outdated theme/plugin files. Would you please reach our support team? We’d be happy to assist you.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
I’ve already did it, I am waiting for your precious help!
This is my ticket ID: #3780
Hi there,
I believe it was already replied. Loking forward to hearing from you!
Cheers, TeamLiquid
how can i have pages of all the demo sites? I want to add different rows from different demos in my build
Hi there,
You can import multiple demos or use Ave Collection to import specific sections. Could you please reach our support team so we can assist you?
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Hello, i know my support period has expired, but i have just a quick and simple question. Can i activate the theme in my local development environment (XAMPP) and then move the website online? Or may i have errors with licence? Please let me know. Thank you.
Hi there,
You can move your site to the online server once you finish creating the website. Please keep in mind that you are licensed to use Ave to create one single end product for yourself or for one client.
Feel free to reach us if you need further information.
Cheers, TeamLiquid
Thank you for your kind reply. Yes i know how licences work. I bought the theme and left it on my desktop waiting to have time to test it deeply. Keep up the good job. Have a nice day.
It’s our pleasure!
Hi, I believe I will use Ave a third time, but I have a presale question first: I need to do a company history timeline – Are there any features inside the theme to do that? BR Tobias
Hi there,
Hope you are enjoying Ave!
We have a pre-built element for a timeline but you can also use tabs or controlling carousels (connecting different elements) to create a timeline:
http://original.liquid-themes.com/elements-timeline/ http://original.liquid-themes.com/elements-tabs/ http://original.liquid-themes.com/elements-carousel/Hope this helps you to decide!
Cheers, TeamLiquid
