373 comments found.
hi want to change size of header
Hi, Thanks for contact with us. can you please explain clearly it better for us to assist you.
Support Email: johanspond@gmail.com
Best Regards
How to change footer content?
Hi, Thanks for contact with us. you can easily change your footer content via the Widgets section. go to your Dashboard -> Widgets & update your content.
Thanks
Hi. Loving working with your theme – please can you advise on the following:
1) how can I customise the header images on various pages, including the services pages ?
2) is there a way to change the URL /services/xyz to something else?
Hi, Thanks for your question. header images on various pages feature not available right now but if you want these features we are able to add this. you need to provide us some time
The second question we are not clear because you can change your permalink edit the URL slug. screenshot attached
http://prntscr.com/pzl1shFor quick response send us an email at johanspond@gmail.com we try to answer your all questions.
Best Regards
i have problem with Polylang can you help me?
Hi, We already replied to your email. please check and inform us.
Thanks
I need spanish language files to this theme (Dustrial). Please give me instructions about it, as soon as possible. Thanks in advance,
Carlos Hamon
Given that no answer yet, I need something specific: to change the name of url in pages. For example, /teams/xxxxx replaced for /equipos/xxxx. Thanks.
Hi, Thanks for contact with us. can you please provide us a screenshot of which page URL you want to changes.
Support Email: johanspond@gmail.comBest Regards
Hi, My emails to you have ended up in the spam filter previously, so I’m posting there to catch your eye! Some questions about CSS being overriden by the theme defaults.
Hi, Thanks for your email. we already replied to your email. can you please check your email.
Best Regards
Hello, I have a problem installing the rev slider plugin i got this message
Descomprimiendo…
Instalando el plugin…
La carpeta ya existe. /home/u697233688/domains/puertaslacolmena.com/public_html/wp-content/plugins/revslider/
La instalación del plugin ha fallado
then i go to the files with the FTP then uninstall the folder and then try again and the same issue happend
Hi, Thanks for contact with us. we are not clear about your question. can you please provide us a screenshot via email. it better for us to check and assist you.
Support Email: johanspond@gmail.comBest Regards
Hello, great theme !!! how do i change the sort order of team members or services?
Hi, Thanks for contact with us. we check your issues and inform you as soon as possible.
Best Regards
Hi,
I’m trying to add the “Our Projects” widget inside the WPBakery page builder. Everything works well except one thing: it seems impossible to add the filter row before the projects grid. I’ve seen that there is a checkbox to choose to show or not the filters row but I’ve not been able to activate it in any way. Is there any setting that I’m missing?
Thank’s in advance.
Hi, Thanks for contact with us. if you share your development site URL with us or provide us a screenshot of your issues it better for us to check and assist you.
Support Email: johanspond@gmail.com
Best Regards
Can the “Search results” page be modified?
Hi, Thanks for your question. can you please explain which part of the page you want to modify? it better for us to provide you some instructions.
Best Regards
Hi! Can i disable Sticky Header in this theme?
Hi, Thanks for your question. yes, you can disable Sticky Header via Theme Options page. if you need more information please send us an email we try to answer all the questions.
Best Regards
Hello, good day mate. I really interest with this theme but i have several question. i am really beginner at this. how can i edit the content in this theme as a end user like the text and the image. I just login to my wordpress account and change the text or image the click save button, is it like that? or should i change it by dive in into the codding text editor? sorry for bad english.
Hi, Thanks for your question. it super easy to change content, image, etc because we include WPBakery page builder so no need to required any coding knowledge also we explain everything in our Theme Documentation file. if you need more information please send us an email at johanspond@gmail.com our support staff answers your question.
Best Regards
1. Can you tell me where to find the sticky menu background color in the CSS?
2. When we add a border to columns in a row they touch. How do we get space between them? We have played around with margins and padding and spacing between columns and nothing seems to work. http://aap-site2.dovetailinternet.net/sound-absorption/If you need more assistance please send us an email at johanspond@gmail.com we answer you’re all questions.
Best Regards
Hi I have a question. When I will buy theme. Then I will can edit everything with WP Baker?I won’t have to buy premium WP baker?
Hi, Thanks for your question. we include the WPBakery page builder inside the theme folder so no need to purchase it again. you can edit anything with the WPBakery page builder.
Best Regards
Cart icon in header doesn’t change value from 0 to 1 when i add to cart any one item.
Hi, Thanks for your information. we check your issue and informed you as soon as possible.
Best Regards
cart icon and view cart link after adding a product linking to homepage instead of cart page
please provide fix for “Cart icon in header doesn’t change value from 0 to 1 when i add to cart any one item.”
Hi, We are working on to release a new version. we hope we release it within a short time.
Thanks
Hi, Thanks for your information. we solve the ajax Cart icon number value issues also we added some new CSS. can you please send us an email at johanspond@gmail.com we send you the update file for the check. if everything is working fine we release a new version. we hope it solves your issues.
http://prntscr.com/pt3ds9Best Regards
why the template moved by the mister spy?
Hi, Thanks for your question but we are not clear your question. can you please explain clearly it better for us to check and assist you.
Best Regards
Hello, I installed this theme now I am facing one issue. In blog page I used blog post element then wpbakery code also display check this link: https://prnt.sc/pnd60q when I used default post element on blog page then it look perfect check this link: https://prnt.sc/pnd60q
Hi, Thanks for your question. we already resolve your issues and send you the update file via email. can you please check your email & inform us.
Best Regards
Hi, I have installed the theme, but the “theme options” can’t be show correctly, could you help me? thanks
Hi, Thanks for contact with us. can you please clear your browser cache & cookies. we hope it solves your issue.
Best Regards
I want to buy this theme, but I need to be sure that it has the Spanish language files included. (po, mo, pot,) Thanks
Hello! When i want to import demo data appears error 500
Hi, Thanks for contact with us. when you import demo data you use a one-click demo importer or upload manually?
please contact us directly via our support email. our support staff check your issue and informed you as soon as possible.
johanspond@gmail.comBest Regards
