181 comments found.
Howdy, when will you release the new developments of Electro for HTML version? I saw some interesting new features in Wordpress-Woocommerce version and it would be great having them in my HTML web site.
Hello there,
Thank you for reaching us. We are currently working on bringing HTML to 2.0. We do not have a release date yet but it is taking much time.
Thanks, Ibrahim
Can you suggest me a html template like electro that you update frequently than electro? I saw this: https://themeforest.net/item/techmarket-multidemo-electronics-store-html-template/20977771?s_rank=6, thanks
Hello again,
Here is our portfolio : https://themeforest.net/user/madrasthemes/portfolio
HTML templates are not updated as frequently as WP themes. HTML templates are updated only on need basis.
Techmarket HTML is our another HTML template.
Thanks, Ibrahim
We’ve released 2.0 update. Please download and let us know if you run into any issues.
Hiya, I recently bought electro theme however I would like to get your professional help to customise it for me. Would you please let me know if it is possible and how much it will cost me.
Hello there,
Thank you for reaching us. Did you buy you WordPress theme ? This is our HTML template support.
However currently we are unavailable for customisation work owing to our current commitments.
Thanks, Ibrahim
do you have any page that has the sticker “sale” in the product list?
Hello there,
Thank you for purchasing our template and for reaching us. Apologies for not responding earlier. Yes, you can use the
<span class="onsale">Sale</span> text in your product list to show the sale products.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi, i wanted ask if do you have a page or list from all icons what i can use in this theme? the font awsome icons dosnt work…best regrads
Hello there,
Thank you for reaching us. Here is a list of all the available icons to use in Electro :
1. Electro Icons : https://transvelo.github.io/electro-html/fonts/index.html 2. Font Awesome Icons : https://fontawesome.com/v4.7.0/icons/
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello there,
Thank you for your interest in our theme. No the HTML does not have all the home pages in Electro WordPress.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
is there a way to set the product listing image size to fixed width and height?
Hello there,
Thank you for purchasing our template and for reaching us. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ?
Thanks, Ibrahim
Do you have a URL where I can see this issue ?
Here is the custom CSS to fix this :
li.product .product-thumbnail, .section-onsale-product .onsale-product .product-thumbnail, .section-onsale-product-carousel .onsale-product-carousel .onsale-product .onsale-product-content .product-thumbnail, .products-carousel .owl-item .product .product-thumbnail { height: 222px; }
li.product .product-thumbnail img, .section-onsale-product .onsale-product .product-thumbnail img, .section-onsale-product-carousel .onsale-product-carousel .onsale-product .onsale-product-content .product-thumbnail img, .products-carousel .owl-item .product .product-thumbnail img { max-height: 100%; }
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
i am bought template . please you can send men html files ??? thx
Hello there,
May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
Thanks, Ibrahim
Hi Guys, I think I found an unlikable problem on owlcarousel/lazyload plugin used on your theme. I only get this issue on google chrome (!!!).
After dragging the carousel with the mouse, or clicking the “Next” button when is used slideBy:’page’ option, only the first element shown is loaded. If you drag to a new page/list and lazyLoad only loads two images of the newly-shown items.
Can you check this bug? I hope you can help us in the meantime I thank you very much
Hello there,
Thank you for reaching us. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ?
Thanks, Ibrahim
Hi Ibrahim, thanks for your reply.
Here a screenshot of your html layout (live preview):
http://www.hosting.universalsite.org/image-im01-70B1_5AD9DDCB.pngwhen the owl-carousel panel is dragged the last two images are not loaded until you scroll the page. Same issue on my the template (on ruby on rails 5 framework).
http://www.hosting.universalsite.org/image-img02-42D3_5AD9DDF6.pngI think it’s due to a LazyLoad problem that I only checked on chrome browser.
Hello there,
Thank you for pointing this out. You can disable lazy load as there are more elegant options available.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello…I have added custom fields to products using ACF. I need to display these fields in Shop and/or Single Product Summary pages. Can you please guide me how this can be managed with the theme? tks
Hello there,
You’ve posted the question in the wrong product. However ACF usually has a function to display the custom fields. You can simply hook that function to any of the single product hooks.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
hi, how can i use the rtl css files, i there any RTL demo ?
Hello there,
Thank you for purchasing our theme and for reaching us. For RTL you simply have to enqueue bootstrap-rtl and rtl.css instead of style.css and bootstrap.css.
We do not have a RTL demo.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
check this out https://imgur.com/a/RNeaC i think im having an issue with RTL .CSS files
Hello again,
Can you please give me link to the URL ? I will check.
Thanks, Ibrahim
???!!!
Hello there,
Thank you for your patience. I see there were some issues with the Bootstrap RTL file. I’ve updated the file. Please download the latest template from ThemeForest to fix this issue.
Let me know if there are any other questions.
Thanks, Ibrahim
Show more link not workin in listin left hand side.
Hello there,
Thank you for purchasing our theme and for reaching us. The “show more” link is a simple link and not intended to work, you can replace it with any thing that you wish.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello Ibrahim, I have purchased your template and have a doubt ‘My Account’ page not working http://transvelo.github.io/electro-html/login-and-register.html , please let me know how to add the same?
Regards
Deepu
Hello there,
Thank you for purchasing our template and for reaching us. You can find the page here : https://transvelo.github.io/electro-html/my-account.html
We’ve linked it wrongly. Thanks for pointing out.
Regards, Ibrahim
Ibrahim, Thanks for the update, is there any registration page and admin page associated with the template?
Hello, Kindly note that the logo is not displaying in mobile view, please find the link: http://expertaims.in/clients/electronics/index.html and advise how to proceed further
Hello again,
This page does have registration : http://transvelo.github.io/electro-html/login-and-register.html
However there are no admin pages.
Please note that we are using SVG logos. Some mobile browsers may not show it. You can use PNG logos instead.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
Hi, I am trying to redirect after login with
header(‘Location: index.php’);
but I got this error message
“Cannot modify header information – headers already sent by (output started at D:\xampp\htdocs\alo\inc\navigation\primary-nav.php:1)”
How can I solve this?
Thank you
Hello there,
Thank you for reaching us. The error simply means that you’ve placed the redirect code after the PHP started output. You must place all redirect codes above all other codes.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi, i have problem with sass. When i try generate css with webpack it’s return several errors about mixins functions that there aren’t (transform, span, with-layout).
Can you solve this? Thank you
Hello there,
Thank you for purchasing our template and for reaching us. Have you installed npm and the node modules required ?
Please clarify.
Thanks, Ibrahim
Hello there,
Thank you for purchasing our template and for reaching us. There was no prettyPhoto in the first place. Our demos do not have that.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
but data-rel=”prettyPhoto[product-gallery]” ,, for what??
I am sorry. It is a mistake. I will remove them in next release
Oke,, thanks
I want to buy this theme for my company, but I need English and Arabic sites both at the same time. There is no RTL demo available. Please share if there is any so i can decide.
Hello there,
Thank you for your interest in our theme. I’ve sent you trial details. Please note that this is HTML and not WP.
Thanks, Ibrahim
bonjour, je demande es ce que avec le thème on peut éditer ?
Hello there,
Thank you for reaching us. I am not sure if I understand your question. This is a HTML template. There are no editors provided with this template. You will have to edit them yourself.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
How to set header still on top when i scroll down ? the header is always follow on top
Hello there,
Thank you for purchasing our theme and for reaching us. You will have to use a CSS and JS custom solution to make a sticky header. Example : https://codepen.io/chrissp26/pen/wfsvy
Hope this helps.
Thanks, Ibrahim
Hello there,
Thank you for purchasing our template. Are you saying that this block is missing ? Can you please clarify ?
Thanks, Ibrahim
Here is my Code : https://imgur.com/a/9r8y8
Thank you for noticing. We might have missed it. Can you please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support
I will check and get you the updated code.
Okey,, I send it,, thanks
Hello again,
Can you please check if you’ve enabled ‘ad-blocker’ on your browser ?
Thanks, Ibrahim
owh,, Oke ,, I will try it
Pleasa Add Profile Page
Hello there,
Thank you for purchasing our theme and for reaching us. I am really sorry, we do not have a profile page and it is not part of our design.
Thanks, Ibrahim