198 comments found.
can i use my own custom font ? i want upload my own font and use it , how can i ?
Hi there! The support comes with the theme purchase.
will i get theme updates if i use free licence ?
The updates are available only with the theme purchase, not freebies.
I tried to install the theme zip file in WP dash using “Upload Theme” and it could not install it and I got this error message, “The theme is missing the style.css stylesheet.”
So I downloaded the zip file again from themeforest and tried to upload it and I got the same error message.
Can you help?
Forget it. Problem fixed. I tried to upload the wrong file.
Got it
Hello!, I love this theme but when I active it shows the following error: “Se ha producido un error del tipo E_PARSE en la línea 58 del archivo /var/www/vhosts/marrodphotography.com/httpdocs/wedding/wp-content/themes/sohopro/core/registrator/css-js.php. Mensaje de error: syntax error, unexpected ‘wp’ (T_STRING)”
Hello! We do not provide support for freebies. The theme is fully functional and meet the latest WordPress requirements. Please check your server configuration
Thanks 
.
Hi, thanks for that amazing theme. But it’s not installed. Timeout error. What should I do?
Hi there! Please contact your hosting provider
Why in your theme i get a black background color in the gutenberg editor? I want to use it exactly! Or have you specifically done so that we could not use your theme for free? First, instead of a normal theme’s file here on a reliable site you sent a file with a theme from your dropbox, and now you have changed the background of the Gutenberg editor! What is this relation to potential buyers of your theme?
1. Envato used the old version for their freebie section which requires a purchase code. We sent the one which doesn’t. 2. Themeforest requirements “The Gutenberg part should look the same way as a theme. The theme has a black background”. But it can be changed on request.
How I can change a black background?
The support is not included for the freebies. You can read the terms.
How comfortable they are! First they created a problem, but to solve it you need money! I chose its light version in the theme settings panel, why is Gutenberg still with a black background?
There is no problem. All our customers get the same theme, the only difference is the product activation option. Please read freebie terms, the support is not included.
Hi, it seems your support forum is offline? I am looking to increase the font size and line spacing of the mobile navigation. Can you assist please?
The support is not included for the freebies
Ok…
Hello, I downloaded a free Soho Pro. I need a purchase code to activate the theme. What do I do? Thank you. Rich
Hello! Please check comments above
I sent you a message through your TF contact page a while ago. Did you get it?
Our team will get back to you asap
Hi there! I just downloaded your theme as a freebie here. When I enter the purchase code, I have an error message. Could you please help me activate my copy? Kind regards,
Update : I just checked your response on previous comment. I sent a message via contact form available on your TF profile page. Thanks.
Hi there! You will get a response asap
Hi! Coming back to tell that I recieved a quick reply from GT3Themes : they send me back a new theme zipfile, installed and working like a charm! Thanks for reactivity! Regards,
Thank you
Hi GT3, I also am requesting the key. I tried to go through your sites submission for a ticket but using the item purchase code provided by Envato (FREE) didn’t work for that either. 
Thanks in advance!
Hi! If you check the comments we ask to do that via a contact form available on our TF profile page
Hello, unable to send you a live email to get the activation key. Envato Purchase Code is required
Hello! Please read comments above
Hi, I have downloaded this theme for free. Where do I find my free purchase code? How can I activate this theme? Many Thanks
Hi, please read the comments above
I already wrote to you in the mail, but still have not received a response. I still cannot use your theme. Why?
It may take some time for our team to respond
OK.
Same problem, free version. You state read comments above?? Not seeing a solution in the comments?
It’s stated to send a request via Themeforest profile page
Ok sent request. Response ETA?
You will get it asap
Same problem with the purchase code…
Please read comments above
Same here
Please read comments above
I just went to your page by clicking the GT3themes link and sent a request from the right side form. I hope I did that correctly?
Yes, that’s correct
Thanks for the updated files
I have downloaded and installed free version and in the pdf which is provided in zip file it is mentioned that there is an “Item Purchase Code: FREE” but it is not working.
Hi! Please read comments above
Hello, i’d like the code as well for the freebie. I just sent a message from the contact form of your profile. Thank you very much.
We will get back to you shortly
Hi, I have downloaded this theme for free. Where do I find my free purchase code?
Thx
Hello! Please read comments above
Hi, I have downloaded this theme for free. Where do I find my free purchase code? Is this statement below true?
“This item is available free until January 31, 2020 23:59 AEDT +11:00! By downloading this item, you agree to the terms of the Regular License. Support and updates are not provided for free files.”
Hello! Please read comments above
