173 comments found.
Change/release log in Themeforest doesn’t match your latest installed version. It’s telling me that the latest version is v1.2.3.5. on the website while Themeforest says “Version 1.1.6 – June 4, 2019”
Hi!
Ok thanks for reporting, we will update the information.
Thanks!
Hi!
These messages were written to us yesterday, and also yesterday we fixed these errors, so everything is ok.
Thanks!
Hi, I read the comments related bug in woocommerce. When will the update get ready? I want to buy berserk.
Hi!
Please specify what kind of bug are you talking about?
Thanks!
Hi!
Thank you very much for reporting the error, we have already fixed the error in the product details, and now we are fixing the Related posts and will be ready very soon.
Thanks again for reporting the error, we fixed the Related posts, everything works as it should. Thanks!
Current version is 1.2.3.4, After purchasing a theme, you can update the theme to the latest version, Without need, wait until the theme will be updated on ThemeForest. Go to Updates and click Update Theme http://joxi.ru/8AnB5wQFzxV8wA We update the theme almost every week.
Hi!
Thanks for the response, we have already fixed it. http://wp.berserk.nikadevs.com/product-category/clothing/t-shirts/Thanks!
hi . there are bug in sort by id and … in shop page in the new version
please resolve problem
Hi there, is the theme only compatible with WPbakery or can I use your theme with Oxygen Builder as well?
Hi!
In Berserk Theme you can use any Page Builder, but we only have custom blocks for the WPBackery.
Thanks!
hello,
Can you reply to our ticket #2240959 ?
Hi!
I answered you, and waiting for an answer.
Thanks!
Thank you very much,
We responded to the ticket
Hello,
When are you going to solve our problem with our ticket? It’s a little long 24h and have a worry that prevents us from using your product.
Hi!
We are currently working on your ticket, as it will be ready, I will let you know. We will try to make it ready today.
Thanks!
Hello,
It is possible to have a return on our tickets; for we have been waiting for 3 days for an answer: - 2244121 - 2244112 - 2244107 - 2244104 - 2244103 - 2244101 Thank you
Hi!
You have a lot of tickets open and we don’t have time to do all at once, as we noticed that we already made part of the tickets we are working on your tickets do not worry, please be patient.
Thank you for understanding.
Hello, We’d have a question before we buy. Is it possible to add a “My Account” icon from Woocommerce (With drop-down menu in the main menu to rate the “My Cart” icon? : Information, commands, log in or out …) We would like the product: PRODUCT LANDING in the “Shop” cowshed
Hi!
We have a Account button in header, but not drop-down http://joxi.ru/5mdQNEyc3YM0Z2 Button has this link http://wp.berserk.nikadevs.com/my-account/
Thanks!
Are there charts in this theme?
Hi!
For charts you can use plugin wpDataTables https://ru.wordpress.org/plugins/wpdatatables/
Example on our site http://wp.berserk.nikadevs.com/line-charts/ and http://wp.berserk.nikadevs.com/charts/
Thanks!
Thank you! Are they any more recommended plugins I should install? Also, I had a problem when installing the theme. The plugin Image Map Pro won’t install, even if I send it separately on the server. It says something like “The package could not be installed. No properly prepared plugins found.” I’m using wordpress 5.3.
Hi, posted the ticket. Would be thankful for a quick reply. Also I would like to know – if I don’t have the plugin installed, can I still import demo content? Or would it work wrong and I should wait for when the plugin is already installed?
I answered your ticket and am waiting for an answer.
Guys when will be updates? 2 months nothing? i know money is priority. I think you can sell this theme x2000 more times just give a little effort? When we can expect major updates? Or you stoped support wordpress version? I will modify my review.
Hi!
Last update was on 10 November 19. Theme at the moment not have x2000 sales)), but only 246.
Write what exactly does not suit you, and what exactly are you waiting for in the major version of the theme.
Thanks!
When theme will be page speed optimised better? I HOPE YOU WILL HAVE x2000 sales and more. Like theme and hope future updates. I think all of us who like and support theme would like to see change log and whats new.
Hi!
Thank you for your kind wishes. To increase the speed of the site wi need a lot of time and effort, we will optimize as far as possible.
Thanks!
Hi, Money is not our priority. We spent $70k and our profit in $10k, this is why we don’t have money to create new pages. Unfortunately with this situation, we can only provide support for our customers. Thanks for your patience.
Your last update
Se produjo un error del tipo E_ERROR en la línea 257 del archivo /home/wp-content/plugins/berserk-shortcodes/extensions/brk_widgets/brk_widgets.php. Mensaje de error: Uncaught Error: Class ‘BRK_Helper’ not found in /home/wp-content/plugins/berserk-shortcodes/extensions/brk_widgets/brk_widgets.php:257 Stack trace: #0 /home/wp-includes/class-wp-widget.php(517): BRK_Woo_Popular_Items_Widget->form(Array) #1 /home/wp-admin/includes/widgets.php(265): WP_Widget->form_callback(Array) #2 /home/wp-includes/class-wp-customize-widgets.php(1053): wp_widget_control(Array, Array) #3 /home/wp-includes/class-wp-customize-widgets.php(1001): WP_Customize_Widgets->get_widget_control(Array) #4 /home/wp-includes/class-wp-customize-widgets.php(690): WP_Customize_Widgets->get_available_widgets() #5 /home/wp-includes/class-wp-hook.php(286): WP_Customize_Widgets->enqueue_scripts(’’) #6 /home/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #7 /home/wp-includes/plu
Hi!
Thanks for the message, we will check and will reply to you shortly.
Please be better if you open a ticket for help on this support platform https://nikadevs.ticksy.com/
Thanks!
Hey guys, are there known issues with the new version of wpbakery and berserk? my local page (and also a cean install) is not rendering the row options anymore (row background image, parallax, margin, padding,..)?
Hi!
Thank you for reporting, we will test and if there are problems we will definitely fix it. Please, if you have any questions or problems, open the ticket via this link. https://nikadevs.ticksy.com/Thanks!
Hi, right now i do not have a support license (when it is a specific problem for my installation, tell me and i will gladly buy one and open a ticket). Right now I think this problem might be a global one/basic functionality. All plugins are updatet. I also updated/deactivated Yoast and cleared all caches like mentioned in the wpbakery support, but still face the problem. Thanks!
Hi!
Thank you for letting us know, we will check and if there is a problem, and we will fix it.
Nice Theme!
Thanks!
can you answer my Ticket please ?
Hi!
I answered you, for the future do not worry, we always respond within 24 hours.
Thanks!
It’d be cool if you build a wordpress theme with your modern look but less bloated and fast. Thanks
Hi, We will launch soon such theme. It will be perfect for Overview and comparison websites. Thanks
Current version 1.2.1.23 latest info In changelog – version 1.1.6 How about updating changelog?
Hi!
We publish logs of versions in which new functionality was added, and if these are not significant changes, then this is not worth adding.
Thanks!
This is rating on mobile is really…. really low. Preferably, we should see something > 60 for both desktop and mobile. Ideally 80+.
Can you work on this?
Hi!
At the moment, we are already working on this, soon performance will improve.
Thanks!
I dont want money back. Just please delete WPML compatabile or just write WPML ready compatabile.
Hi. We removed it, thank you.
Still WPMl icon stay on theme info.
Thanks for removing. Do you know when you will make it for wpml?
