90 comments found.
Hi, are you using barba.js for page transitions?
Hi there, we are using our own library. Thanks
The template is great. I have a doubt. How can I make the arrow on the side at the bottom right, work to lower. It only works to upload. Thank you!
If you want the arrow to scroll to the bottom of the page instead of up, this can be done with custom work. Thanks
Hi, my support is expired but I have found out that if “Load Pages With Ajax” option is active, it causes bugs on some pages (image is much larger, it ignores some styles). Can you please help me fix this bug? Thank you, Alex
Hi Alex, yes you may want to extend your support period. There is a documented incompatibility between AJAX page transitions and WPBakery elements. For this we provide a child theme that you can find in the main archive (just download the latest version, if you don’t have it). Thanks
Hi, thank you, I use child theme. So you recommend to update child theme and it will be fixed? Thanks, Alex
You should have aruba-wpbakery-child.zip installed – it provides support for WPBakery basic elements (rows, colums & their attributes) in the context of ajax page transitions.
Many thanks for your answer. If I install it, all existing settings will disappear? There was no such child theme at the time of purchase the theme.
No, they will not disappear as long the existing theme you are working with is an Aruba child theme. But do a backup first, to be on the safe side. Thanks
Hey! Where are the settings for the testimonials carousel? Need to adjust the timing. Thanks!
if( $('.text-carousel').length > 0 ){
$(".text-carousel").owlCarousel({
loop:true,
dots:false,
items:1,
autoplay:true,
smartSpeed: 750,
autoHeight:true,
autoplayHoverPause:true,
nav:true,
...
https://owlcarousel2.github.io/OwlCarousel2/docs/api-options.html
hard refresh (Ctrl+F5) to see the changes
You may want to extend your support period. Thanks
Hi, I have found out that inserting of videos on portfolio page is not working. (slef hosted video showing only link or blank space) Is it a bug or can you please tell me what is wrong? Thank you, Alex
Nevermind, I have found out, but: I know my support is expired, but I would like to ask you about self hosted video autoplay and loop, is there any way how to do it? Thank you very much! Alex
Hi Alex, this requires a bit of custom work. Thanks
Hi, well, thank you for your answer. Is there any chance you could be more specific?
Alex
$str .= '<video class="bgvid" id="myVideo" controls loop preload="auto" >';with this line
$str .= '<video class="bgvid" id="myVideo" controls autoplay loop preload="auto" >';the in /js/scripts.js in function PlayVideo() you should handle the change in UI when video starts playing by default.
Hello, is it possible to upgrade WP Bakery Page builder to 6.0.5?
Yes, open a ticket on clapat.ticksy.com and provide wp admin access and we will update it for you. You may want to extend your support period. OR: download the latest version from envato and the plugin can be found in /required_plugins folder Thanks
Thanks. I’ve downloaded the latest version.
Hey whats the difference between the 2 child themes?
aruba-wpbakery-child.zip aruba-child.zip
hello, aruba wpbakery child theme is providing basic compatibility between WpBakery elements and AJAX page transitions. Recommended if you are using WPBakery as your page builder. Thanks
Is there a way to remove the hamburger menu for desktop width and have the links show instead? I see it fully used across all screen sizes.
Hi there, Aruba has only fulscreen overlay menu, not the classic menu. Thanks
Thanks! Is there a way to add a intro header and paragraph right above the portfolio items like some of the other portfolio themes?
Which page exactly? send us the demo url
I need that on the home page all have the same size as the first. And I want to remove the mouse circle effect. you can help?
#magic-cursor {
display: none;
}
in customizer -> additional CSS What exactly do you mean by ‘on the home page all have the same size as the first’ can you give us more details?
Hello just purchased the theme and installed it clean. I don’t like the preloader but without it, it takes so much time to load. Even a page wit 5 lines text: http://trial.hansvanderwoerd.eu/page-a/
Is there a delay added for loading the page? Visitors will browse away from it now.
I get 100 errors: [Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See <URL> caused by scripts.js
...for now this theme is one of the slowest loading sites and useless for production. I have a fast ssd server (php 7.2)
var width = 100,
perfData = window.performance.timing,
EstimatedTime = -(perfData.loadEventEnd - perfData.navigationStart),
time = ((EstimatedTime/1000)%50) * 100
modify time so that will have a smaller value. Hard refresh the page (Ctrl+F5)
There are no errors in the js console (Chrome or Firefox) and loading time on gtmetrix is 2.7s
Thanks
Hello, many thanks, this works!
One more question: I need to disable ajax when I want to use Elementor?
Always worked with VC + Elementor is a level more innovated.
One more question: when I use the slider on a single portfolio page and go back to top the hero header is gone (desktop). Is there a way to keep that hero image?
Thanks!
Hello, yes. WpBakery and Elementor work fine if AJAX is disabled. AJAX page transitions may not be compatible with third party plugins that require js initialisations because it loads only the target page container (HTML and CSS).
Can you send us the URL of the portfolio page with this problem? Thanks
Thanks for the reply:
It happens on every portfolio page http://trial.hansvanderwoerd.eu/aruba_portfolio/miss-ballerina/ The image is gone when scrolling down, click on the slider and go back to top. This happens with Safari desktop. Chrome is fine.
Hello, one more question: would it be technical possible to keep the ajax transitions only for portfolio pages and single portfolio and disable it for other pages? I love the portfolio behaviour, but need some plugins on other pages?
Thanks for answering.
Hello.
1. what is the Safari version you are testing. Does it happen on our live demo as well?
2. Best (and simplest) is to add the pages containing the plugins content as custom menu links. This way will not be loaded via AJAX (they are being seen as external pages) and will keeping AJAX for the rest of the pages.
Thanks
Hello, thanks. It happens also on your demo. I’am running Safari 12.1.
Thanks for the advice for non loading ajax!
I have one small bug, logo and menu on small screens / mobile with hero section on pages http://trial.hansvanderwoerd.eu/sample-page/ I can not see how to place the hero image on top of the page to make logo and menu visible. Now the image starts under the header.
@media only screen and (max-width: 1024px){
header {
background: transparent !important;
}
}
in customizer -> additional CSS
Parallax issue on safari for portfolio and the logo is light don’t change the color on light bg.
issue with menu when logo is white https://ibb.co/pyk5NFn
Is it possible to send us the site url? Thanks
Do you have checked this issues I have posted 5 months ago? Do you have try use dark images?
We asked you a while ago to send us your site url for inspection. Can you post it here? If not, can you open a private ticket on clapat.ticksy.com. Thanks
I can’t send a link because I can’t use this theme with dark images and I have to use another theme, do you have a demo working with dark images?
Your theme have option to use dark images and lighthouse elements but it’s working just partial not full.
Ok, we will have an update by the end of the next week.
Hello we have released an update fixing the issue with aruba logo on dark hero backgrounds. Plz check the history log for a list of modified files. Also we recommend doinga full upgrade. Hard refresh the page (Ctrl+F5) after upgrade. We appreciate your feedback. Thanks
Hello. Pre-sell question. Could blog archive looks like portfolio (home page) and can I use gallery in post like in portfolio? Thanks
Hello, the home page style applies only for portfolio items (custom post type) It can be done though with custom work. You can use any shortcodes in the blog post content as well as in portfolio pages. Thanks
Thank You very much for answer.
Hi there,
A few pre-sale questions please…
1) I assume Revolution Slider works fine with the theme but can it go full screen? I need this ability so can you check for me please? 2) If the above doesn’t work, can you advise on how I get a full screen header on the homepage and then have the portfolio load below that?
Thanks in advance
Menu has no background. I there any way to add like the demo?
Make sure first you assigned it as Primary Menu in Appearance -> Menu.
I already done that. Still nothing.
Logo does not change on scroll?
More details plz and the site url, if possible.
When you start scrolling down the white logo should use the second logo black on light as the top menu has no background and it doesn’t
Also how do you remove titles on pages?
<!-- Hero Section -->
<div id="hero">
<div id="hero-styles" class="parallax-onscroll">
<div id="hero-caption">
<div class="inner">
<h1 class="hero-title"><?php the_title(); ?></h1>
</div>
</div>
</div>
</div>
<!--/Hero Section -->
How do you remove the x as I am not using for a portfolio site.
What is exactly the X we are talking about?
The x that you have set on the bottom left corner to return to portfolio or home page
Hi, can you please provide child theme? Thank you, Alex
Hi Alex, yes, plz open a ticket clapat.ticksy.com and we will provide a child theme.
Hi,
I bought Aruba, and after some tests, I don’t think your theme fits my expectations. Meanwhile I found your “Grenada” theme that seems to fit my expectations.
Is it possible for you to remove the License “Aruba” that I bought, and give me a License for the theme “Grenada” instead? This will avoid the reimbursement process that must be followed. Thank you for your answer, Hugo.
Hi Hugo, open a private ticket on clapat.ticksy.com. Thanks
Done 
THIS IS A GREAT THEME
I just submitted a ticket for an odd hero image (bug)? that I am running into
Hi your ticket will be answered today.