12796 comments found.
My search filter on the shop page is not 100% width, I dont know why…however on inspect element, I modified this
@media (min-width: 769px) .col-md-3 { -ms-flex: 0 0 25%; flex: 0 0 25%; max-width: 25%; }
TO
@media (min-width: 769px) .col-md-3 { -ms-flex: 0 0 25%; flex: 0 0 25%; max-width: 100%; }
BUT when I put this on custom css it did not save, it gave a warning that other sections may be broken
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
unfortunately I cant create a topic again, not nice at all
Yes, you need to extend your support period first if you need any help related to our theme. Read more in Envato Support Policy here https://themeforest.net/page/item_support_policy
Hello Team, I unable to add mega menu option for more than 2 menus, when I select option of “full width”, it will save it as “default” option automatically.
Please help
Hi,
If it doesn’t work for some menu items than it is a problem with PHP max input vars limit. It simply can’t process a large amount of data when you save the menu. Try to contact your hosting provider and ask to increase this parameter. You can check its value in WooCommerce -> System status.
Regards
Hi, I would like to know if this extension supports right alignment, since my site is in Hebrew. Thanks in advance.
Hello,
Yes, our theme has RTL support and you can check this on our demo here https://woodmart.xtemos.com/home-rtl/?rtl
Kind Regards
How to change the delay from right to left.
The package come with over 35 design for us to “view only” or we can use it? Do we need to pay extra?
Is there a mobile app version?
Hello,
All these demos are included in our Dummy Content and you don’t need to pay anything extra for them.
Kind Regards
Do you have a promo code for this?
I have make a purchase, but clicking the download.. “gateway error” i cannot download
Hello,
Thank you for purchasing our theme. Try to download it using some other browser or contact Envato support for help.
Kind Regards
The woomart come with a lot of theme, can i have an option that allow my member have the flexibility to change the theme, and experience the new theme without login as admin?
Sorry, but there is no such ability in our theme. You can use only one demo style on your website.
Hello
When adding a sidebar for mobile, it appears on the desktop
How can I set up a mobile sidebar only?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, I have a quick question. How to remove authors info from your theme? Not looking for css display. Where are the woodmart_post_meta and author links and infos stored? Thank you.
Hello,
You can customize the blog post template file in woodmart/content.php.
Kind Regards
Thank you
You are welcome.
can you guys update this great theme to fix the massive instagram issue? it is quite stressful.
Hello,
What kind of massive instagram issue problem do you mean? We don’t have any opened issues with the Instagram at the moment.
Kind Regards
instagram pictures is not showing on my website and one of ur team member is asking for FTP access to update the theme file. so there are issues. i should say the theme is great. just need to fix that instagram issue
at the checkout page instagram picture are not showing. it says Instagram has returned invalid data. this under heading: OUR INSTAGRAM
Please, answer to our specialists on the forum. Most likely the FTP is requested to check the issue on your website since our theme doesn’t have any problems.
Hello, can you tell me which file is responsible for the category page (example: https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.153255288.1375751824.1584957962-1779246408.1576705571 )
need to add id
- my support expired 5 days ago :/
Hello,
Please, send us a screenshot of the category page and the part you want to change.
Kind Regards
You can find the template file for that in the file woodmart/woocommerce/archive-product.php
Thank you very much for your help!
You are welcome.
Hi I have installed theme & using it. The speed of website is slow, was deleting all extras, Wanted to know if I deleted pages which are around 70, will the other elements be affected? & how can I used them in future & not get indexed by Google.
Hello,
If you delete pages from your WordPress admin other elements will not be affected. You can move them to trash and restore anytime. They will not be indexed by Google.
Kind Regards
Thanku also I am unable to see social media icons on my website what can be the reason ? Website name is mrprintberry.com
Please, create a topic on our support forum so our specialists may investigate your problem. If your support period is already expired, you need to extend first.
Great thank You.
My social media icons are not seen on website what can be the reason ? Mrprintberry.com
As we said, please, create a topic on our support forum so our specialists may investigate your problem. If your support period is already expired, you need to extend first.
It would be of great help if you can look in to it as I cannot extend support
It seems that some files are missed or you have some plugins conflict. Sorry, but we can’t investigate it deeply if you don’t have support period.
Hi, I am looking to make a website like takeaway.com. I see that this theme can use multi vendor, but can it also use a directory?
Hello,
Our theme is fully compatible with multi vendor plugins like Dokan but we didn’t test it with directory plugins.
Kind Regards
instagram is setup and linked but it is not displaying pictures
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, I bought the theme. My website is www.mertsit.com.tr I can not see the products when I click it which doesnt open? does it about updateing?
product pages are not opening. I can not solve the problem
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not? Please disable all plugins that are not related to our theme and provide us your admin access so we can check it if it happens with our theme only.
Regards
İf there are variations of the product, the product page is not opening, if there is no variations, the product pages are opening . So, does it about woocommerce ? I was updated it . Please help me
Please, check how it works with a standard theme first to understand is it related to our theme or not.
Hello. Are you planning to ad the option of the shipping calculator bar? For the customer to see how much to spend more to get free shipping .
Hello,
Currently, we don’t have such plans and we suggest you to find some plugin for this purpose.
Kind Regards
Hi, It is a marketplace theme? Thank you
Hello,
Yes, our theme has a few demos for the marketplace website https://woodmart.xtemos.com/demo-marketplace/demo/marketplace/ https://woodmart.xtemos.com/demo-black-friday/demo/black-friday/ https://woodmart.xtemos.com/demo-retail-2/demo/retail-2/ https://woodmart.xtemos.com/demo-retail/demo/retail/Regards
Hi Is there any option to hide hover style bottons? Cause I want to show product picture, title and the price of each product in catalog. Thanks
Hello,
Yes, our theme has a catalog mode option and you can disable those buttons.
Kind Regards
Hello,
I have question about FAQ Accordion Tabs.
Can I put tabulators on left or right side and text from the other side?
Hello,
Could you please provide some screenshot or an example so we can better understand your request?
Thank you
Example here. Tabulators on left side, text on right side
https://prnt.sc/rjhqnhTry to use “Tour” element for this purpose https://gyazo.com/30b336daeec73da2691918a16b7ec327
Pre Sale
>>> hi sir, can i know your theme can do like this? especially for size option. can u click the video url and response my comment asap? thanks. >>> https://recordit.co/HiOX9yUpRP
Hello,
Yes, you can see how it works on our demo https://woodmart.xtemos.com/shop/ But instead of sizes, we have colors on the demo. But you will be able to display sizes on your website.
Kind Regards
Do u mean i can able to display size or colors or both?
You can display size or colors and not both.
how to import full demo, it only shows base demo? how to import demo products. selecting a demo only imports demo home page and some settings. but no products.
Hello,
Please, contact us after the purchase on our support portal and we will help you with our theme installation.
Kind Regards
Is it possible to make smaller product thumbnails in wishlist page? Default size is rather big and makes images to pixelate.
Hello,
Wishlist page configuration is the same as on the shop page. And the images have the same size so if you have this problem you can decrease the size via WooCommere settings.
Kind Regards
Hello,
It consists of the row with background image and two row dividers elements with wave effect. We suggest you to import this version’s dummy content and check how it works. If you need any help, please, create a topic on our support forum and we will help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
