106 comments found.
I want install demo content, but ; - The execution failed. Please check error.log
Hello. Please, write us directly (like.themes.wp@gmail.com) and send your WP-admin temporary access (Username, Password and URL), our support team will help you. Thank you.
Hello, does this theme support Sticky Menu when scrolling? Thanks.
By default, such a function is not provided. But we can make the sticky menu for you using an additional CSS code.
is the theme support rtl direction, like Arabic language for example ?
Hello. Unfortunately, we do not support RTL.
Hi, is there a refund option ?
We cannot confirm any purchase from your account. Also our theme description doesn’t have any information about RTL functionality and according to the Envato Policy it’s issue cannot be a reason for a refund.
Please contact our support directly by email like.themes.wp@gmail.com and provide purchase code of the theme, please.
I have not made a purchase yet, I just wanted to know if you have these properties before purchasing the theme, thanks for your kind response.
Is this theme compatible with the new version of wordpress? I am not seeing any more updates of this theme and so I am afraid to buy it.
Hello. Our theme supports latest version WordPress. If you have any issues with it, our support team will gladly help you. Feel free to contact us if you have more questions. Thank you.
I would like to know the best hosting for this theme. We have found a lot of problems using hostinger.
Hello. Please contact us directly (like.themes.wp@gmail.com), we provide support by email. Thank you.
Hi,
The following error is occurring while trying to install the demo: Request failed. Error code: 426
Is this error related to server requirements like PHP, or what?
thank you
Hello. Please contact us directly (like.themes.wp@gmail.com), we provide support by email. Thank you.
Is there any version that is used Ellementor?
Hello. Unfortunately, we have only WPBakery version of the theme. Feel free to contact us if you have more questions.
Hi. I got an error loading demo content. Please help me ?
Hello We have answered you directly. Please check it out.
Hello, I am interested in buying your theme.
But, cart counter does not get updated via AJAX on adding a product to cart. You need to refresh the page to see the counter get updated. Can you fix this?
Hello. The issue was related to the caching plugin we are using. We have already fixed it in plugin’s settings. Please check it out. Feel free to contact us directy by email if you have more questions.
We have disabled cache for all shop pages, could you check it again?
Well, it does work now when I’m adding products to cart, but it doesn’t work when I remove products
Printscreen: http://prntscr.com/puls7r
Also here, when I update the cart, the counter does not get updated
http://prntscr.com/pum75dI hope you are able to fix this bug.
Best regards, Jelena
Sorry for inconvenience. Our developers have updated the theme in order to support latest WooCommerce Ajax Cart. We have checked it in all modern browsers and different modes and it works correctly now.
If the problem still persists, please contact us directly via like.themes.wp@gmail.com and send more detailed information about browser you are using. We will definitely find a problem and help you to resolve it.
Thank you for your time.
Hi, last update : 4 July 19, but no change log. If download pack it contain same version of 16.01.2019 Version 1.5.8…
Hello. The Update of theme has been related to the theme description only, there are no changes in theme. If you have any issues with theme please contact our support directly and we will help you. Thank you.
The WPBakery Page Builder is old Version 5.7, please update pack to last version
Hi, you have a nice theme. Since I saw the latest update was Jan 2019, I have some presale questions:
1. Most of websites are using wordpress 5.2 , but it looks like your theme are not supporting 5.1 & 5.2. Same question for woocommerce latest version too. 2. Is it possible to make layout shop page + related products to be 2 products/row on mobile instead of 1 per row.
Thanks.
Hi, Thank you for interest in our theme. 1) We always update themes to support latest WordPress version, this theme also supports it. If you’ll have any issues with it, our team will help you to resolve them. 2) Yes, it’s possible by additional CSS customization. Our support will also can help you with that.
Hi! Pre sale question..can the shop listing on mobile be of 1 column instead of two?
Hi, Thank you for interest in our theme. Yes, it’s possible with Custom CSS. Our support team could help you. Please contact us directly after purchasing. Thank you.
Hello, I am very interested in buying your theme, the design is great. However, I have a question “Why do pages take a lot of time to load (there are red and yellow circles spinning while loading)?”
The theme is quite heavy with a lot of images, but if you have a good server and plug-ins for caching are installed, there should be no problems.
Contact us directly via email like.themes.wp@gmail.com, if you have any questions, our support will help you.
Thank you.
Thank you for your response
Can you help me? Woocommerce not working my website. I can’t understand.
Hello, Please contact us directly and send details. Thank you.
Plugin Share Buttons Adder Unavailable
Hello. We have answered you by email.
Good morning, how to resize the area with the product? It is too big.
Hello. Please contact us directly by email and send screenshot of are you need to resize. Our support team will help you.
what you will do if someone used your nulled theme?
Sorry, can you give us more info? We didn’t understand what do you mean.
i got troubles to install demo when i try to install its show this message
The execution failed. Please check error.log
Please, write us directly and send your purchase code. Thank you.
Hi
How to add a slider in which it changes the background with content?
I want to have different content on each background.
Regards
Hello, changing the blog layout from one to two columns (both in the page and in the general settings) the layout does not change and remains in a column
Hello, please write us directly and send your WP-admin temporary access (Username, Password and URL), our support team will help you. Thank you.
