Hi Tarang,

Thanks for your message!

I believe this is already fixed. Feel free to reach us if you need anything else.

Cheers, TeamLiquid

Hi, Yes, thanks for timely solution.

It’s our pleasure!

Hi there,

Thanks for your message.

The theme/plugin updates don’t change any content on your website. They just add new functions/features/demos. Would you please make sure you’ve updated Ave Core and WP Bakery Page Builder as well? https://docs.liquid-themes.com/article/21-updating-theme

If you are still having the problem, please submit a ticket. We would be happy to help you.

Cheers, TeamLiquid

Hi there,

Thanks for your message!

Could you please make sure you’ve updated Ave Core and WP Bakery Page Builder as instructed in the docs? https://docs.liquid-themes.com/article/21-updating-theme

Feel free to reach our support team, If the problem persists.

Cheers, TeamLiquid

I tried everything, I have opened a ticket please check

Sure! We’ll be in touch

Hi there,

Thanks for your message.

You can add a button to your icon box. https://tppr.me/x31UU That button can be used for modal windows.

Please submit a ticket if you need further help.

Cheers, TeamLiquid

Hi,

I don’t want to add a button on the icon box!! Is there anyway I can call the modal window through the icon box link?

Hi there,

Unfortunately, it is not possible to open the modal box directly from the icon box. The only way is to enable the button for the icon box.

Please let us know if there is anything else we can help you with.

Cheers, TeamLiquid

Hi there,

Thanks for your message.

I believe your other ticket is already resolved. We’d be happy to help you if you can reach our support team regarding the update issue.

Looking forward to hearing from you.

Cheers, TeamLiquid

Hi there,

Thanks for your message!

Could you please reach our support team with your login details? We’d be happy to help you.

Cheers, TeamLiquid

Hello I already opened 2 tickets 9 hours ago with all my infos Thank you : )

It’s our pleasure!

Hi there,

That’s correct. You can create a boxed header while the page is full-width.

Cheers, TeamLiquid

Hi there,

Thanks for your message!

Unfortunately, the API system allows you to integrate a single Instagram account. We’d recommend looking for 3rd party plugins to use multiple Instagram accounts.

Cheers, TeamLiquid

Hi there,

Thanks for your message!

We regularly update the WooCommerce templates once they are tested with Ave. We’ll also include an option to disable Ajax on the WooCommerce pages. Stay tuned!

Cheers, TeamLiquid

Hi there,

Sorry about the delayed response.

Ave is compatible with PHP 7.4. MariaDB is directly related to your Wordpress. Here is a useful article: https://mariadb.com/resources/blog/how-to-install-and-run-wordpress-with-mariadb/

Cheers, TeamLiquid

Hi Tomislav,

Thanks for getting in touch!

Would you please let us know your ticket ID?

Cheers, TeamLiquid

Hi there,

Thanks for your message!

We haven’t tested it with this plugin but it should be fine as long as the ajax option is disabled. If you need further information, feel free to reach our support team.

Cheers, TeamLiquid

Hi there,

Thanks for your message!

If you are still having this problem, would you please submit a ticket with your login details? There might be a server restriction.

Cheers, TeamLiquid

Hi there,

Thanks for your message!

I believe this is already replied by our support team. Please let us know if you’re still having this issue.

Cheers, TeamLiquid

Hi there,

Thanks for your message!

I believe our support team is already in touch with you. Please let us know if you need anything else.

Cheers, TeamLiquid

Hi there,

Thanks for your interest!

Yes! You can disable the full width in the header settings and assign a background color for the row.

I hope this works for you.

Cheers, TeamLiquid

in other words, the result is header boxed and the content is full page?

Hi there,

That’s correct. You can create a boxed header while the page is full-width.

Cheers, TeamLiquid

Im trying to reach your support team for weeks with this issue. You guys take weeks to reply and when you reply you’ve fixed one issue and made another. SO I need to wait a few more weeks to have another reply. This is impossible.

The mobile menu selection on Appearance – Menus – Mobile Menu does not exist and this is in every theme I’ve worked with.

Hi there,

I believe this is already replied on the support portal. Feel free to reach us if you need anything else.

Cheers, TeamLiquid

Well, I’m still waiting for reply from your side.

Hi Simon,

Thanks for your message!

You can reach us at info@liquid-themes.com for customization requests.

Looking forward to hearing from you.

Cheers, TeamLiquid

Great, thank you! I’ve actually got it sorted now, but I’ll get in touch if I need anything else in the future.

I am still waiting on a support ticket, it’s #5927, I’d be grateful for a fix asap. The search results show as blog posts when using WooCommerce, but they need to show as products.

Thanks in advance.

Hi Simon,

It’s our pleasure! I believe our support/development teams are already in touch with you.

Please let us know if you need anything else

Cheers, TeamLiquid

Hi there,

I believe this is already fixed. Feel free to reach us if you need anything else

Cheers, TeamLiquid

Hi there,

Thanks for your message!

I see the ticket was sent yesterday and solved today. Please let us know if there is anything else we can help you with.

Cheers, TeamLiquid