1962 comments found.
I”m running the latest version of the theme and wordpress 5.4 I have version 5.4.8.3 of revolution slider installed, but the slider on the homepage is not working. There is an error in the developer javascript console which says “_R.checkActions is not a function” https://www.bluehiveclients.com/sarahmadia/
Hello,
I am very sorry for the problem with MyHome. Can you please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net – one of our developers will check the problem and make sure it works correctly. We will do our best to help you and explain what exactly was creating this problem.
Please do not hesitate to contact us.
Regards,
TangibleDesign
1, My website neighborhood drop down list is not showing, please how do I get to fix the issue 2, I would like to change the slider image to a different one, how do I go about it?
Hello,
I am very sorry for the problem with MyHome. Can you please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net – one of our developers will check the problem with dropdowns and make sure it works correctly. We will do our best to help you and explain what exactly was creating this problem. Probably some kind of plugin conflict.
We will check also your slider. There are different types of sliders. E.g. Marketplace slider images can be changed this way: https://myhometheme.zendesk.com/hc/en-us/articles/115003509093-Marketplace-Demo-how-to-customize-slider-
Agent demo this way – https://myhometheme.zendesk.com/hc/en-us/articles/360003993174-Agent-Demo-how-to-customize-slider-
Please do not hesitate to contact our support team via support@tangibledesign.net – they will help you.
Regards,
TangibleDesign
I have sent email since 3 days, yet no response. That is why I had to post it up here. Please I try to respond to my email
please i bought this theme and get problem in install and can’t find my problem in your support please answer me
Hello,
We just emailed you via support center. The problem is related to server settings (file upload size or time). We will try to help you asap when login to server panel to increase your server settings.
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Hi I would like a webpage with layout as https://bannhamatpho.org/ Do you have any demo like that Thank you very much
Hello,
Thank you for your question. Unfortunately we do not support this kind of design. There are 6 demos you can find on https://myhometheme.net/ . You can test our product before purchase for free if you register here: https://myhometheme.net/try-it-free/
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
HI! Any compatible sms login validation plugin to indicate?
No, MyHome doesn’t support sms verification.
In the future I’d like you to write to suppor@tangibledesign.net and put all your questions in one message. This greatly facilitates our work and speeds up the answers. Thank you for your understanding.
Regards,
Tangible Design
In Features: The description is not highlighted by default, however some themes may show it. How can I show in my theme?
I am very sorry but I don’t understand. Could you explain more what you mean?
Regards,
Tangible Design
I want to show the description features properties
Unfortunately this option is not available. Please consider we are fully transparent about options that are available, everyone can register free demo test before purchase by clicking “Test for Free” on myhometheme.net (it takes only 1 minute to get full MyHome demo access email)
If you feel disappointed that MyHome do not have options you need please feel free to fill the refund form – we will return all your money back and you can buy another theme: https://themeforest.net/refund_requests/new
Regards,
TangibleDesign
I would like the values to appear for logged in users, is it possible?
Hello,
MyHome does not have this functionality. I believe that by customizing our template you can achieve this effect. However, this is not possible out of the box.
Regards
Tangible Design
Hello! Do you do this customization or can you indicate who can do it? Or some pluggin that makes it compatible with the theme
We recommend searching for specialist based on best reviews on one of this portal:
https://studio.envato.com/ https://www.peopleperhour.com/ https://www.fiverr.com/Regards,
Tangible Design
Hello, I just got the Theme yesterday and I cannot install it. It still show “The link you followed has expired.”
please tell me How to Fix it.
Hello,
In response to the email we received from you, we asked you to provide access data for wordpress and ftp. We haven’t received a response from you.
Do you have a problem installing the theme or downloading from ThemeForest?
Regards, Chris
Sorry…I just see your Email. I reply your Email already.
I have problem installing the theme.
Regards,
The demo site has a blog page that has 2 columns but the one I bought does not. ?
Hello,
You can set it from wp-admin -> MyHome Theme -> Blog -> Blog general -> “post grid style”.
Regards,
Tangible Design
PRE-SALE QUESTION: Great Theme! My question is: Is it possible to esxport in XML format property listing? to customize it? I’d like to use it to upload to real estate portal outside my site… thank you in advance
Hello,
Thank you for your question. Unfortunately we cannot support importing of a properties as a part of customer support. Every database is little different and this kind of import is more “Plugin Area” than “Theme Area”. Some people use free version of WP All Import Plugin for it but we officially do not support it.
I hope we can help with anything else. Please do not hesitate to contact us.
Regard,
TangibleDesign
Thank you… I talking about EXPORT…
in my scenario i’d like to know if i can EXPORT in XML file the properties that i’ll put inside your theme… thnak you in advance
Hello,
I apologize for not understanding the question. Unfortunately, MyHome does not have this functionality.
Regards,
Tangible Design
Hi, I have pre sale question. Is it possible to combine content of 2 different demos? I want to take some content from this two pages, and combine it into one page.
https://myhometheme.net/investments/mh/?sortBy=priceHighToLow https://myhometheme.net/agent/Thank you in advance.
Hello,
Yes, you have the option of building a homepage using a page builder. See how it looks in practice: https://www.youtube.com/watch?v=pMyayA-SwXc
So you can import the selected demo and then modify it as needed.
Regards,
Tangible Design
Pre-purchase question: Hi my friend, i’m thinking to buy, but in comments i read that: ” Unfortunately it is not possible to change order of this 3 build in widgets (price / contact form / user profile) in the current version of MyHome.”. Now is possible have full control of widgets order?in single property page? Thanks!
Hello,
Nothing has changed in this matter. Our options do not give such a possibility. However, if you know the basics of html then you should not have much trouble using child theme (https://myhometheme.zendesk.com/hc/en-us/articles/360001119614-How-to-use-Child-Theme-).
Regards,
Tangible Design
Hi, My Woocommerce is not working properly with this theme.
Hello,
Please send us (support@tangibledesign.net) a detailed description of the problem and provide access to the page.
Remember that MyHome does not provide full integration with WooCommerce. We use it to add property for a fee.
So we do not give the opportunity to create a store like this.
Regards,
Tangible Design
Hey TangibleDesign,
Your MyHome Real Estate WordPress theme is NOT compatible with the current latest version of WordPress which is 5.4 https://wordpress.org/support/wordpress-version/version-5-4/ and upon updating the core and the theme it broke our site! When will you have an updated theme that is compatible please???
Hello,
Please email us (support@tangibledesign.net) with wp-admin and ftp access and provide more details, what exactly is broken.
Technically MyHome should work just fine without any problems. We didn’t face any issues yet.
Regards,
Tangible Design
Hi! I want to add “3D section” on advertisement. like line.com.tr… Can I do thats theme? (3d preview another website)
If I buy your theme.. Can I add like ticket and buton.. iframe code.. https://ibb.co/X8FJqJr https://ibb.co/FxkZv00
Hello,
The option you ask will require php files customization. You can test our product before purchase here: https://myhometheme.net/try-it-free/
Here is how Virtual Tours works on MyHome – https://myhometheme.zendesk.com/hc/en-us/articles/115003395414-How-to-use-Virtual-Tour-360-photos
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Actually I’m thinking add like : https://myhometheme.zendesk.com/hc/en-us/articles/360001931213-How-to-create-sold-label-that-will-hide-properties-on-the-search-form-list- ... I want to a label called “3d” and I want to show the people that advertisement have 3d tour…
Do you have a login for people list property’s for owners, renter login, and tenant login? Can I adjust your page with DIVi or only code? Can you help adjust code to way I like? and is this word press theme
Hello,
Thank you for your question. Unfortunately we do not offer customization services. You can test our product for free before purchase here: https://myhometheme.net/try-it-free/
There are 4 user roles in MyHome: https://myhometheme.zendesk.com/hc/en-us/articles/360007884960-User-Roles-Agent-Agency-Super-Agent-Buyer-
Please do not hesitate to contact us.
Regards,
TangibleDesign
Can I install the Wordpress Version 5.3.2 and after install the template?
Hello,
Thank you for your question. Yes, you can. If you have any problem with it please send us /wp-admin/ link and admin login and password via support@tangibledesign.net and we will help you.
Please also send us also purchase code in the email so we can provide support services ( https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- ). Thank you for your understanding.
Regards,
TangibleDesign
Hello, please specify how in the demo you added two types of sentences at the same time – https://prnt.sc/rn31ic
On my site you can choose only one thing – https://prnt.sc/rn32g1
I went here – https://prnt.sc/rn335h and did not see the opportunity to change the field type to Drop-Down List
Hello,
Thank you for your question. Probably this field is a part of the breadcrumbs (wp-admin/ > MyHome Theme > Breadcrumbs).
Fields that are part of the breadcrumbs cannot be multi-selected, because of technical reason (it is used to build hierarchy by engine).
If you still have a problem with it, please send us WordPress link and /wp-admin/ login and password via support@tangibledesign.net . We will check it for you.
Please do not hesitate to contact us if you have any further questions. We are here to help.
Regards,
TangibleDesign
Hello! How can I create subcategories for a classified website? (property type section)
Hello,
Within a specific field it is not possible to create “subcategories”. You manage the fields with wp-admin -> MyHome Panel.
You can create relationships between fields and their values. For example, you can create City, Street fields and select City as the “parent field” in the Street field settings.
You can read more about it here: https://myhometheme.zendesk.com/hc/en-us/articles/360000000913-Parent-Field-Option-Building-field-hierarchy-e-g-City-Zip-code-
Regards,
Tangible Design
Thanks for your prompt response!
Hello, do you advise to use some 3rd party cdn services?
Will it have impact on speed?
Hello,
We use Cloudflare on our demos and we are very pleased.
A big role is played by your hosting / server, which can be a bottleneck. Especially low quality shared hosting. Our demos use vps from digital ocean and are configured using https://runcloud.io/.
Regards,
Tangible Design
This item was featured on ThemeForest
Elite Author
Contact the Envato Market Help Team
