316 comments found.
Dear, I need to activate the theme on my new website. What happened: I was creating another restaurant’s website (saboryaroma.cl) but unfortunately it filed for bankruptcy due to COVID 19, so I didn’t manage to edit it, but I did activate it. Now, with a new 100% delivery restaurant (kunchengrestaurante.cl) I want to activate and use the theme. Dear, if you can help me, I need to sell.
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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Elated Portfolio part of
Qode Interactive
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Hello I tried to install the WPBakery Page Builder extension but I come across an error message:
The extension could not be activated because it caused a fatal error.
Warning: require_once (/home/obottegasb/www/wp-content/plugins/js_composer/include/params/params.php): failed to open stream: No such file or directory in / home / obottegasb / www / wp-content / plugins / js_composer / include / classes / core / class-vc-manager.php on line 161
Fatal error: require_once (): Failed opening required ’/home/obottegasb/www/wp-content/plugins/js_composer/include/params/params.php’ (include_path = ’.: / Usr / local / php7.2 / lib / php ‘) in /home/obottegasb/www/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 161
Can you help me please ? thank you
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Hello,
I am trying to change the color green across the website. But you guys made this pretty hard.
First and foremost you enter the background color INLINE. This gives 2 issues. Custom css you add to the stylesheet will be ignored since inline has priority and second of all it is impossible to TRACK! btw I dont like to use !important since it is very bad practice.
Then you have a Data attribute like this :data-item-class=”eltdf-eh-custom-5271” that could solve the issue of assigning a background color but the final 4 digits are automatically generated and thus if you refresh the page the style wont apply since the data attribute will be RE-generated into something different.
I worked with a lot of wordpress themes but this is just nonsense. Never did I have the issue with struggeling for a simple background color.
Whoever wrote this code did not think of the developer.
This engulfs all custom Laurent components like : Portfolio, Testimonial , Menu etc
Hi there,
You can change it in Theme Options >> General >> First main color.
If you need further help, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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Yes , that is the first thing I tried. I am talking about the Dark green background color of the testimonial, Menu , Portfolio Hover color etc.
I will submit a Ticket
Hi again,
Alright, please submit a request and our agents will assist you.
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Elated Portfolio part of
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Hello, are there any styles of headers? Because I saw that your logo on the left is very small, is there an option to change the logo’s location?
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Hi, is it possible to add an image for each menu item? Is there an option to highlight daily offers with special menu and prices?
Hi there,
Yes, you can add an image next to the menu item but there is no option to highlight the special offer.
If there’s anything else, feel free to ask!
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Hello! I have a presale question. I really love your theme, but I need to set it with a white background, following my brand colors. Is it possible? There is a documentation available about theme setting or at least custom colors settings?
Hi there,
All colors can be changed in theme options.
If there’s anything else, feel free to ask!
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Hello I want to know if I can change this pattern https://prnt.sc/qz62et for a different one, and if so, how do I have to export the svg in order to get a code so simple like yours. Thanks
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Pre purchase question: Can I have the functionality of OnePage style, with the scrolling feature? Thanks
Hi there,
Yes, of course.
If there’s anything else, feel free to ask!
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Will book always be from opentable? cant it be on our site? Can we see booking in backend in our website admin if user books through opentable?
Hi there,
You can only use OpenTable. The reservation shortcode looks like this: https://prnt.sc/rurydoIf there’s anything else, feel free to ask!
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Hi team,, i havent received any support on the support page yet.. support #28145
Hi there,
Please keep in mind that our support agents don’t work on weekends. Agent has been informed now, your request will be answered shortly.
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Elated Portfolio part of
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Cant find a way to change the change the color of this class. Theme doesnt have that option, this is from woocommerce cart page
Quantinty Box classsid: eltdf-quantity-input input-text qty text
woocommerce Checkout page
Coupon Button classsid: button.button.eltdf-btn-outline
can you please support me on this..
basically i need also the class id for the woocommerce for the button so i can apply the css
Hi there,
Please submit a request on our helpcenter: https://helpcenter.qodeinteractive.com in the upper right corner and one of our agents will assist you.
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When im editing the page i get this error “This site can’t be reached:error ERR_HTTP2_PROTOCOL_ERROR” It only occurs when the wpbakery is active.
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i did but no one answered
Hi again,
Please provide your request ID here so we can check the status.
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27536
support id #27536
Hi again,
Support agent has been informed, your request will be answered as soon as possible.
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Hi Elated-Themes, Do you developed any theme with Elementor instead of Bakery? Awaiting your kind reply. Thank you.
Hi there,
You can see our themes that work with Elementor on this link: https://qodeinteractive.com/theme-plugin/elementor-wordpress-themes
If there’s anything else, feel free to ask!
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Spent 4 hours to only import demo for Laurent theme. But no luck. Talked with bluehost and they said they cannot give more database connection until upgrade the plan. I wont pay 20$ per month for import the Laurent demo. Where can I download the XML import?. Or could you guys import the XML import to my website?.
Hello,
Thank you for reaching us 
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002603817-How-To-Perform-The-XML-Import
If you need any further assistance, please submit a ticket on our helpcenter and one of our support agents will help you.
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I downloaded this demo but there is no XML demo file. Thats why I am asking here to where can i download that XML DEMO FILE.
Hello,
You need to download the zip file which contains all files and documentation from ThemeForest https://prnt.sc/rfvpj8. After this, extract the zip file, and you’ll find XML file under Laurent Main Files https://prnt.sc/rfvqn4.
If you need help with this, please submit a ticket on our helpcenter and one of our support agents will assist you.
Thank you.
Support
Elated Portfolio part of
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I had problem with bluehost. I changed my plan and installed on godaddy but theme wont register. it shows me “Code is already registered for other domain”. I already transferred my domain that means I cannot have complete transferred domain for 3 days. How can I verify it and start working on it without original domain until complete?.
Hello,
Please submit a ticket on our helpcenter and include your purchase code. One of our support agents will assist you with deregistration.
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Elated Portfolio part of
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As long as I have understood, this them fails to provide all the features of a restaurant website. Order type is very important, If I say that this theme won’t work for a restaurant that provide takeaway orders or pickup order type, is it correct?
Hello,
Thank you for reaching us.
This theme includes Reservations shortcode, from where you can book a table and reserve your seat at the restaurant.
We have incorporated shop functionality with the WooCommerce plugin within this theme, but we didn’t include the module for ordering meals online.
Let us know if you have more quetsions
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Hello, I am trying to import demo, but it’s go just up to 56% and then stops. Can you help me?
Hi there,
Please check our tutorial on how to import demo content here and also if the one-click demo import stops you can always try to import the demo with XML file.
Also please check so your server resources meet the required ones, here is an article about it.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
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Hello thank you. I didi menage to do that with XML.
Hi there,
Glad you have managed!
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Dear devs. fantastic styles. i’d like to know if i can implement (or is already) the visual composer. Or Elementor. Also: Does the theme come with full Bootstrap support? More over: can i import the full demo as it is shown? thank you
Hi there,
Our page builder is WPBakery, other builders haven’t been tested.
You can import our demo when you install our theme, and all the content that you see on our live demo will be downloaded to your WP.
If there’s anything else, feel free to ask!
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Elated Portfolio part of
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Thanks for the theme, looking forward to building a website
You’re welcome
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Just a quick question, after installing Restaurant Home demo, the word SPECIALTIES is not responsive on mobile. I didn’t change any settings, and looking at your demo it is responsive on your end.
Hi,
We would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.
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Greetings, see nice theme
Can these lines be deleted or changed? http://prntscr.com/r360p7
Hi there,
You can remove these lines in theme options.
If there’s anything else, feel free to ask!
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Elated Portfolio part of
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Nice theme!! Is there a white version online we can see? Can the ‘Main Home’ fullscreen slider be change to a fullscreen video bkg? Thank you.
Hello,
Thank you for taking interest in our theme!
Unfortunately, the dark version is available online only. An important note is that you can change the page background color through theme options. This also goes for text and headings.
Yes, you can add a video background to the main slider, there’s an option for that within Slider Revolution.
Let us know if you have more questions
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Thank you for your answers. Just wondering if the video background will work on mobile, iOS and Android phones ?
Hi again,
Yes, Revolution Slider videos will also play on mobile.
Let us know if you have more questions
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