938 comments found.
Hello, I am now using this theme for about 5 years now with love. Thanks for this.
My question is I’d like to reduce the distance between top left corner logo and main content div. (It is hard to explain but I have a screenshot.)
How can I manage this? Thank you.
Hi there,
Could you please send me a url of the page? I will check it for best solution.
Please copy a custom css from the below
.vw-page-wrapper {
padding-top: 2px;
}
Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.
Hi,
I am having problems with installing a plugin on the Sprout theme that I just purchased. Here is the error I am getting:
Theme options panel for Sprout Theme. Version 1.5.1 | By Envirra | Visit plugin site
This plugin failed to load properly and is paused during recovery mode.
Theme options panel for Sprout Theme. Version 1.5.1 | By Envirra | Visit plugin site
This plugin failed to load properly and is paused during recovery mode.
An error of type E_COMPILE_ERROR was caused in line 18 of the file /home/y7wggf6ieqmy/public_html/wp/wp-content/plugins/sprout-theme-options-panel/plugin.php. Error message: require_once(): Failed opening required ‘redux-framework/redux-framework.php’ (include_path=’.:/opt/alt/php73/usr/share/pear’)
Can you help me with this?
Thanks!
Hi there,
Please delete the plugin Theme Options Panel and reupload again.
If the problem still persists, Please try the new version be redownload a new theme file from ThemeForest download page. I just submit a new version (v1.8.3) you will get an update email from ThemeForst soon.
Hi, VW Simple Page Composer does not seems to be working on my WP. I already did the theme installation following the theme documentation, but when i want to create a new page i get a different editor.
Hi
Please install this plugin https://wordpress.org/plugins/classic-editor/
Hi! We are looking to switch our customer’s website on a PHP 7.3 and we need the last updated version of your theme but I noticed the last update was almost 1 year ago… Are you planing to do an update in a near future?
Hi,
PHP 7.3 is supported.
Hello! I currently have version 1.4.2 installed. Do I need to take any precautions to update to the latest 1.7 version? Also, I have a bunch of CSS in your theme customizer. Thanks!
Hi there,
The version 1.4.2 is quite far from latest version. It may have some major changes that affected the settings. Please try upgrading on staging site before update on live site.
I chose the VW Simple Page Composer template, but I don’t see the Add Section button.
Hi,
Please install this plugin https://wordpress.org/plugins/classic-editor/
Hi there,
Please try to deactivate plugins one by one to see which one is responsible for this error.
Hello I’m owning Sprout Theme and I would like to know when do you think you will have an update compatible with Wordpress 5.3.X ?
Hi there,
Yes it’s supported.
Hi,
Links in Post Slider (VW Simple Page Composer) don’t work. On Sprout demo version as well.
Hi,
This bug is already fixed. Please update theme to latest version (v1.8.2) by redownload a new theme file from ThemeForest download page.
Hi, been using the theme for some time now and very happy with it. But I got a little too exited in updating wordpress. Now running on version 5.2.4 but the page composer doesn’t seem to work anymore. Checked the compatibility list and found it going up to 5.0.
I guess this might be the issue but could you let me know if there might be something else I can do? And also when you expect compatibility will be up to the 5.2 version of wordpress? Thanks!
never mind, i found a solution. Installed the classic editor plugin
OK
hi, i embed map on my post. it is work well on the desktop version. but on mobile it’s not sizing correctly. what should i do, please help me. thank you.
https://thailandparadise.nl/de-bamboe-brug-saphan-su-tong-pae/?preview_id=535&preview_nonce=846ef7d092&post_format=standard&_thumbnail_id=1266&preview=trueHi,
Please try embed map by this plugin https://wordpress.org/plugins/wp-responsive-google-map/
tes
Hi. I have a question regarding the fix you mentioned in this comment: https://themeforest.net/comments/22073215
The version of Sprout we have installed is heavily customized, and it would take quite some time before we update to the newest version.
Having said that, can you indicate what specific theme files need to be updated in order to fix the problem with the links on the full width slider (the block called “post slider”)?
Thank you very much.
Hi,
The changed file is only ‘themes\sprout\js\main.js’.
Thank you very much!
Hi I updated a plugin on my website the other day – Divi Builder. And noticed that when I go to edit pages, rather than showing just the Divi Builder modules, it’s showing I guess the Divi code in a text box above the actual Divi Builder section. I created a staging site and updated to version 2.26.3 and it’s still happening.
My website uses the Sprout theme as the main theme, and I use the Divi builder for a just a few specific pages.
On my staging site, I tested making an edit on my About page within one of the Divi modules, and I updated the page. It seems to have updated in the text box as well when it refreshed, and the live page itself doesn’t seem to have any issues.
I found that it seems to be a conflict with the Sprout theme and the Divi Builder plugin, because disabling all plugins didn’t change anything, but switching from the Sprout theme to one of the Wordpress default themes, the issue resolved.
I spoke to ElegantThemes and they said “You need to contact the theme developer for more info on this. If they suggest anything specific to be done from our side, please let us know. So we can check it further.”
So I am hoping you can help me with this please.
Thanks, Kym.
Hi,
Please send me an admin account, login url and the page url by using contact form on my profile page. I will have a look into it.
Done, thank you!
HI,
On my WordPress control panel there is a message: “Please update the “SPROUT Theme Options Panel” plugin before May 1st, 2019.”
Now, I can not even enter into Theme Options panel, WP doesn’t show it.
Any help?
Regards,
Hi,
You can install the plugin at ‘Appearance > Install Plugins’.
After install the plugin, The menu ‘Theme Options’ will be shown in admin menu.
I have lost EVERY thing on my homepage after going in to make an edit. Apparently, there is no compatibility with new wordpress page editor. I cannot get the original version back of the page. Restore revision is not clickable. HELP!!!
Hi,
Please install this plugin https://wordpress.org/plugins/classic-editor/
I have this plugin as advised. I went in to edit the site today and lost everything on the homepage again. Why?!? This is painful. Please help.
Hi,
Please try this plugin https://www.dropbox.com/s/4dn2j141hjyliy9/acf-pro-support.zip?dl=0
Hello!
If i click on the slider at mainpage, the link not working. Can you help me please?
Hi there,
This problem was fixed. Please update theme to latest version (v1.8.2) and update Theme Options Panel plugin after update theme.
If your site is using cache plugin, Please clear all wordpress cache before testing.
Hi guys. I’ve been using your theme forever but now the logo has decided not to work. I’ve uploaded again and again and it still is missing. Did something change in the most recent release? I really don’t want to pay $50 for support to get my logo to work. That should be 101 stuff.
Hi,
Please send me an admin account, login url and the page url by using contact form on my profile page. I will have a look into it.
Import Demo not working,
SImple composer not working either
Hi there,
1. For demo, You can import by manual. Just follow instruction at topic ‘01. Getting Started > Demo Content Import > How to Import Demo Content by Manual’.
2. Please install this plugin https://wordpress.org/plugins/classic-editor/
Just saw you give me a 1-star rating. I don’t know why you give that rate while you can still contact me for supporting even your support subscription was expired.
From now, Please purchase an extended support to get more support.
How can get rid of the google font loading with webfont.js? I am using a child theme and loading the fonts local. It works for me, but after the theme update I lost my customization. I choose the font poppins and loading it from my local server. Can’t find the reazon why it is loading the font from google. because of the law its better to load it local. thank you in advance!
Just found ‘disable_google_fonts_link’ => true, in redux framework functions.php. But now noto serif is loading by default.
Hi,
Please go to ‘Theme Options > Typography’ and select a standard font family (in the select box, scroll up to top you will see a listing of standard font)
I did that. But the Font “Noto” is still loading from google…
Please send me an admin account, login url and the page url by using contact form on my profile page. I will have a look into it.