12798 comments found.
Why does my logo not change after edit in woodmart header builder?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I am updating my website on a development instance. All the stylesheets that are automatically generated by the theme are being loaded as HTTP instead of HTTPS, giving me errors like
Mixed Content: The page at ‘https://XXXXX.wpengine.com/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://XXXXXX.wpengine.com/wp-content/uploads/2020/06/style-1591018689.css?ver=4.6.0'. This request has been blocked; the content must be served over HTTPS. (index):54 Mixed Content: The page at ‘https://XXXXXXXX.wpengine.com/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://XXXXXXXX.wpengine.com/wp-content/uploads/2020/05/xts-header_179626-1590878054.css?ver=4.6.0'. This request has been blocked; the content must be served over HTTPS.
Please help as soon as you can
Hello,
You need to specify a correct URL in your WordPress -> Settings -> General. It seems to be an issue with HTTP and HTTPS resources.
Kind Regards
Hi Xtemos,
Your theme is probably the most complete theme to make an awesome marketplace, and i would like to thank you for that.
However, there’s no share buttons for Instagram in Theme option> Share buttons
Maybe you’ll add it soon ?
Thank you, Best regards
Hello,
Thank you very much for your feedback. Instagram doesn’t have share buttons as other social networks like Facebook and Twitter for example.
Kind Regards
ok thank you 
You are welcome.
And i have a suggestion for iamuzica who is asking for google drive integration. He can add the google drive or Amazon storage link at the download section where we give product link where we select product.
Hello Pre-purchase question. I want to upgrade to this theme my shop has a blog attached and my website get most of the traffic from the blog. So if i use this theme it affect my seo?
Or this theme is good for blog also?
Hello,
We can’t predict how transfering your content will affect your SEO. But our theme is optimized to be used as blog as well. If you will have any problems, contact us and we will do our best to help you.
Kind Regards
How to change the design of the template from right to left.
Hello,
You just need to install RTL WordPress and all your website will be transformed to RTL including our theme.
Kind regards
Search WordPress extensions for these words “RTL WordPress”?
No, you just need to download WordPress core for your RTL language.
My WordPress language is Hebrew, and the plugin is still aligned to the left and not to the right. What do I need to do to fix this?
Sorry, but we don’t have an instruction about this. Usually, RTL languages like Hebrew make WordPress be RTL by default without any settings.
If you look at a screenshot I uploaded, you can see that the bar is aligned to the right, but the mega will still be aligned to the left. Thanks in advance.
https://snipboard.io/CmdLQc.jpgHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
woodmart/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0,
Hello,
You can ignore this notice for now. We will update the version in our next theme update.
Kind Regards
Your search form is not working correctly. If in the Header builder install Post type Products. In the mobile version, it is still searching only by posts. This has already been written to you about this https://xtemos.com/forums/topic/on-mobile-search-area/
Hello,
Please, send us your admin access via the contact form on our profile page so we can check.
Thank you
I have a digital delivery store. With extremely large files. Is it a way to integrate theme with google drive? I mean to set download place from google drive?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
i would like to add a header banner(or say picture) at the top of the product category, but no matter adding a coding at the description, upload an image at the “Image for category heading” or direct adding an image at the theme option> shop> HEADER BANNER, there is no feedback at all.
can tell how to solve it? thanks http://hk21.hkwordpress.com/product-category/booster-collection-%e7%9b%88%e5%8b%95%e7%b3%bb%e5%88%97/Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, Guys, My support expired, I have issue un last update, is there a way to help me with this?
Hello,
As we can see, your support is not expired yet. Did you try to create a topic on our support forum?
Kind Regards
Hi XTemos. Can we know when you plan launch version 5.0 with Elementor support? Im planning to buy theme with Elementor as a builder, and i can wait. Thanks.
Hello,
Yes, we are working on Elementor support at the moment. Unfortunately, we don’t have ETA for this update yet.
Kind Regards
Hello, I noticed 2 errors to your electronic-2 layout. 1) In home page where we have product categories images in first load is ok, if you enter to a category and then go back the categories images are blured. 2) In mobile the categories images in homepage are blured from begining. From theme settings I disabled the Appearence effect. Is any fix for that error? See the eshop Iam developing now with your theme : https://elhabanero.gr/wp
Hello, do not answer to my previous note, it was a plugin (wp-rocket) error.
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
Hello, thank you for your reply. The problem was on WP Rocket plugin, It was make category image very blur I change a setting they recomended and all is ok now, thank you very much.
We are glad that you sorted it out.
hi, l have a problem: alter i install the theme on my site and l import the (“base import”) the demo like your site.
the my protection site it’s gone.
Here is message on Chrome: Your connection is not secure. how it’s possible?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
or do you have another recommended plugin for firebase OTP ?
Hello,
Thank you for contacting us but we didn’t have a chance to test our theme with this plugin so can’t guarantee that it is fully compatible.
Kind Regards
Here is another question relating to purchasing additional licenses.
We have referred Woodmart to someone else and will be handling their site build. They know nothing about how to build websites. Nothing. They will also be new to Wordpress.
For them to purchase a theme from you and then be the point of contact for support would be like a dog chasing its tail. We would be the point of contact for any support as dealing with them first would be frustration for everyone.
We rarely have questions. If we do, it is typically a bug to report after many hours trying to figure it out on our own.
So do we purchase the license as the designer and builder or do they?
They own and registered the domain name that will use it. Thanks again for your input.
By the way, I would imagine this scenario comes up often with Envato products where a technical person/company build things, yet someone else owns it in the end. Have you/they built in a way to handle this.
Hello,
Yes, you can purchse only one license and build the website for them. You can contact our support team for any help and don’t need to have a separate license for this.
Kind Regards
If we are using one of your themes as a base for our own design Is there a consolidated CSS file where we can retrieve JUST the color and formatting for that particular theme?
For example: https://woodmart.xtemos.com/home-cars/demo/cars/ This has a heavy blue theme and color hues.I assume you have separated the coloring CSS from the base green theme.
There can be a lot of custom CSS inside WP Bakery. We do not use that tool for CSS. We code our own separate CSS file entirely to ease maintenance and future changes without having to dig through all the separate pages and posts inside Wordpress that can be included in WP Bakery.
Realize, I am not asking for CSS help. Just where it is stashed. We are CSS experts and rarely ask questions about much when it comes to building sites.
We have worked with your cars theme as a base to figure out how your stuff works and will build the actual live site from a “seed” template with a barebones install with the base theme and no pages built. Then make each page that we need.
This is the cleanest way to build a site with minimal bloat as we don’t need all the extra pages. But the base CSS blue coloring, padding, margins, fonts and base design elements in the Cars theme is needed.
Thanks for you input.
Hello,
All these blue colors come from different places. The main part is from Theme Settings. When you change the primary color in Theme Settings, our theme generates a CSS file that contains all CSS selectors for primary color with the color you set. The header has its own file since you can set different color for the header in Header builder. And there are also styles that come from WPBakery page builder since you can set different colors for some particular elements.
Kind Regards
Hello,
Sorry, but there is no such styles for the menu in our theme.
Kind Regards
Dear,
My license is still valid for 6 months but when I go on my XTemos account, it says that my license is expired and therefore I can’t use the forum anymore. Please fix it, my license is still valid, proof also that I can still comment on this page otherwise I wouldn’t be allowed by Envato.
Thanks
Hello,
Have you visited your account page on our website and updated your purchase code information? You need to do this if you extend your support period on ThemeForest.
Kind Regards
Dear
I havent changed anything, my code is still the same and valid for 6 months. Im not supposed to do anything, and I cant do anyting because im blocked… please fix it
Thanks
And i didnt make any renewal yet, it s still the same code as before, i will do renewal after because it s still valid for 6 months
I managed to reaccess my account and I hit on “UPDATE” button and it refreshed the subscription, problem solved thanks
Great, we are glad that you sorted it out.
Hi, your theme is amazing!
In the last version of package there is a 5.7 version of Visual Composer, there is a lot of update. Is possible download the latest version?
Thanks.
Hello,
To install the latest version you need to uninstall the current one and install it from scratch via Appearance -> Install plugins.
Kind Regards