Hi,

Thanks for the purchase.

Does the demo import finish or it stops with the error reported? Are there any images in your Media library after the import?

On some hosting environments you can experience some issues which are related to user rights, server settings, cpu and memory dedicated to your hosting account or the versions of the libraries installed etc…

If the image posts exist in the Media Library, but the images are not there (the placeholders are empty), please inspect the php error log on your server and check if you can pinpoint the issue there.

Kind regards,

BoldThemes team

1. The demo import finishes successfully with no error 2. There are only 5-6 images imported in the Media library

Hi, please submit a ticket here with included site URL and WP admin credentials so that our support team can take a closer look at this: https://boldthemes.ticksy.com/

Hi,

Thanks for the purchase.

Please refer to the following article on how to change these properties on single product page: https://boldthemes.ticksy.com/article/7243/

Once you identify the Settings Page for your single products, as explained in the article, use the following article to change the desired properties of that page: https://boldthemes.ticksy.com/article/9372/

Related to shop archive pages, you should edit the page defined in the WooCommerce as the Shop page (WooCommerce > Settings > Products panel) and edit its properties the same way: https://boldthemes.ticksy.com/article/9372/

Should you need additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

We do not have a specific booking plugin recommendation – it really depends on the functionality you need. Most of the plugins in the market will work with the theme without problems (none of the users reported an issue with any of the plugins available).

Kind regards,

BoldThemes team

on your demo page http://medicare.bold-themes.com/clinic/blog/ it is not working as well.

Hi,

You can edit /js/misc.js file and replace the following code (starting from line 195):

$( document ).ready(function() {

        var dropdown = $( 'select.fancified' );
        dropdown.each(function( index ) {
            function onCatChange() {
                if ( $( this )[0].options[ $( this )[0].selectedIndex ].value > 0 ) {
                    $( this ).closest( 'form' )[0].submit();
                }
            }
            $( this )[0].onchange = onCatChange;
        });

with

$( document ).ready(function() {

        var dropdown = $( 'select.fancified' );
        dropdown.each(function( index ) {
            function onCatChange() {
                if ( $( this )[0].options[ $( this )[0].selectedIndex ].value > 0  ) {
                    $( this ).closest( 'form' )[0].submit();
                }
            }
            function onSelectChange() {
                if ( $( this )[0].options[ $( this )[0].selectedIndex ].value !== '' ) {
                document.location.href = $( this )[0].options[ $( this )[0].selectedIndex ].value
                }
            }

            if($( this )[0].name  == 'archive-dropdown'){
                $( this )[0].onchange = onSelectChange;
            } else {
                $( this )[0].onchange = onCatChange;
            }
        });

This will be part of the next theme update.

Kind regards,

BoldThemes team

Nice thank you.

Hi,

In order to create the menu like on the referenced demo, go to Appearance > Customize > Header & Footer and set the following settings:

1. Menu Type – Horizontal right

2. Check Boxed Menu

3. Check Context Below Menu

4. Uncheck Show Top Widgets in Menu Area

Add desired widgets on Appearance > Widgets, Header Left Widgets area and Header Right Widgets area.

Should you need additional assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to help you.

Kind regards,

BoldThemes team

I am just making single sites for all our departments and as description i use Column > Header and Text element. And the text element is too long as i added long description.

I want to use in the Text element the tag more to shorten the text and the user can decide to read more of the description.

And when i add the more tag it does nothing.

When i cant make it to work i need to make for one department two sites and link it via button.

Hi,

There is no support for read more in text page element. On the other hand, you can probably achieve the desired functionality by using a third party plugin such as https://wordpress.org/plugins/read-more-without-refresh/

Kind regards,

BoldThemes team

Thank you, appreciate your help.

Hi,

Can you please send us the url of the form with the acceptance box?

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

thank you for the help.

I added cutom css code to the span:

form.wpcf7-form p .suhlas-osobne-udaje span .wpcf7-list-item-label{display:inline-block;}

suhlas-osobne-udaje – name of the acceptance

and margin to the checkbox with custom id:

suhlas-os-udaje{margin-right: 10px;}

and it seems to work.

url: http://nspnz.cekuj.net/kontakt/

Great, thanks for letting us know

Hi,

Thanks for contacting us.

Yes that is correct, once you install the theme you can install one of the 15 available demo sites to start from.

Naturally, you can use other available elements from other demo sites and combine them freely.

Related to booking – the theme does not feature booking plugin which will allow you full booking management. As is, booking on demo sites is achieved by using CF7 forms with no deeper loginc in behind. Of course, you can always integrate the third party booking plugin on top of the theme for fully featured booking management.

Kind regards,

BoldThemes team

Hi,

The easiest way is to add the following to Appearance > Customize > General Settings > Custom JS:

jQuery(function() {
jQuery(".myService").each(function(){

    var myurl = jQuery(this).find(".sIcon a").attr("href");

    jQuery( this ).find(".sTxt .headline").wrapInner( "<a href="" + myurl + ""></a>");

});
});

Once you do that, each service element with the Extra Class Name myService (Custom Tab of service element edit dialog) will be affected and the headline will get the same link as the icon.

Kind regards,

BoldThemes team

Thank you sir it works! Just one correction :

in this line

jQuery( this ).find(".sTxt .headline").wrapInner( "<a href="" myurl=""></a>");

remove ” in ”” + myurl + ”” like this ” + myurl + “

jQuery( this ).find(".sTxt .headline").wrapInner( "<a href=" + myurl + "></a>");

Hi,

Thanks for the purchase.

Can you please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave the site url and wp-admin credentials so our support team can take a closer look at the issue?

Thanks a lot in advance.

Kind regards,

BoldThemes team

Thank you for the quick response. I understand your theme is build with bold page builder. However, for new pages and content i like to use elemntor, will elemntor as plugin is able to run ? in most themes elementor works but i had some occasion where elemntor not able to load for some reasons.

I like the theme and i will keep main pages on bold builder but for new pages i wan to use elementor.

Hi,

You should be able to do so, the elementor should work in the backend without issues.

Anyhow if you are willing to give it a try, and it turns out that you encounter some problems, please feel free to let us know – we offer money back guarantee adn we will refund you.

Kind regards,

BoldThemes team

Thank you for the reply. I have sent you private message for further help.

Update: i’ve disabled the debug mode and the errore message is gone on front end, but i though it still there on backend, can i ignore it? or it’s something important to fix?

Hi,

You can safely ignore the message – it is a notice and will not influence the functionality of the site.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us. Please find the answers below:

1. Yes you can completely remove WooCommerce

2. Please refer to the following article for all support related info – https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support . You are entitled to updates as long as the theme exists – there is no fee after first year for theme updates.

3. The theme can be used only with provided Bold Builder (it is free), it is not compatible with other page builders.

4. Yes, they will look exactly the same once you import them.

5. We do not have a clean demo speedcheck to show.

Kind regards,

BoldThemes team

Hi,

If you take a look at Appearance > Customize > Header & Footer, at the bottom, there are two fields – one is Custom Footer Text and the other is Footer Page Slug

Custom Footer Text together with the Footer menu (Appearance > Menus) are shown at the darker bar at the bottom.

On the other hand – the content of the section on lighter blue can be edited on the page with the slug entered as Footer Page Slug.

So find the page with the slug from Footer Page Slug and you can edit the content there.

Kind regards,

BoldThemes team

Hi,

We have just approved your refund request.

All the best.

Kind regards,

BoldThemes team

Hi,

First you need to update the theme to the latest version. There is no way to add Google API Key if you are using the theme version older than mid 2018.

Once you update the theme to the latest version, all the packaged plugins and Bold Builder, you will get the option to add Google API Key.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase and thanks for contacting us.

Please refer to the theme documentation (section getting started) for the steps on how to import demo content: http://documentation.bold-themes.com/medicare/getting-started/#installing-demo-content

Should you need additional help in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to help you.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Unfortunately, the answer to all three questions is no, the functionality is not available without some third party plugin.

Kind regards,

BoldThemes team

Hi,

Thanks and thanks for the suggestion.

Kind regards,

BoldThemes team