309 comments found.
After updating, the portfolio section is now opening a new window with the #thumb link rather than expanding when using beaver builder. Very annoying as it’s no fault of my own and support has run out!
Hi there, if it is a bug we can recreate, we will fix it no matter the expired support. Please open a ticket here – support.vamtam.com and provide admin credentials. Regards: VamTam
where si the revolutionay slider?????????????????????????
i just bought this theme its really bad i want a refund
Regards: VamTam
After Wordpress Update I cannot edit my portfolios, all portfolios when I click edit block is empty, I have installed classic editior, I don’t know what is wrong, I cant add galleries to my portfolios. please help
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
How do add a background image to the page’s title area? Thank you.
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
your theme says it supports Elementor… I am unable to edit this in Elementor. is there another version that is compatible?
Thank you for your interest in our themes. The theme is compatible with Elementor. However the demo content is built with our proprietary builder, hence the Elmentor builder can only be used for new pages/layouts/ Regards: VamTam
Hello, I have some pre-purchase question: I can’t find single services page in demo, do they exist?
Thank you for your interest in our themes! There isn’t demo pages for the single service. Regards: VamTam
Happy New Year!
I issued a ticket which Vera responded to with some questions, then I never heard from her again. I have sent follow up emails, but still no reply! [#60278]
Hi there, as far as I can see the last reply is from Vera in this ticket – https://support.vamtam.com/a/tickets/60278, 6 days ago. Regards: VamTam
hi i have a proplem in theam whin i do anything, there a message (The link you followed has expired) can i find solution ?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I completely set the theme but WPBakery Page Builder 5.7.x, WPBakery Page i couldn’t find it
I installed the theme but the WPBakery Page Builder 5.6.x, doesn’t work
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I want the problem fixed. If it cannot be solved, I demand a refund of the fee I paid. I passed the information I didn’t get an answer
Refund was issued.
Hello quickquestion this button still links to the demo how can I change that to my blog? https://prnt.sc/ozwv7b thank you
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I dont have support anymore, this is just some directions im asking…
Don’t worry if it is a bug we will have to fix it. The support team members don’t have access to this board. Regards: VamTam
Hello please provide download for Revolution Slider I cannot update from your theme and it is out of date version.
Why is there no option in your theme to install and updated required plugins? Every other theme has this option why does your not?
Hi there, you should be able to update the bundled plugins and the theme from the admin panel. Most probably you have some kind of issues.
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, we encounter a problem with edge. pages containing column blocks do not load. Do you have a solution ? Thanks
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi.. theme support RTL?
Thank you for your interest in our themes! We don’t yet support RTL, sorry. Regards: VamTam
Hello,
We would like to know the compatibility of the theme with php 7.2 and 7.3
Thank you
Hi there, the theme is compatible with both 7.2 and 7.3 versions. Regards: VamTam
What else is required to successfully use this theme? After installing, I receive a list of recommended Vamtam plugins, in addition to the Revolution Slider plugin. They are greyed out, but they were not installed with the theme. There is no option to install these. Are the Vamtam plugins things that I need to purchase separately? I did not see a mention of that when I purchased the theme.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Import not working
I do have the wordpress importer installed and I know it’s working because I used it for page content. However, I am unable to import the theme’s dummy content or widgets. I receive the following error:
ERROR: The wpv importer is invalid or is not installed.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
i send you on site request to refund i not happy with the theme . 4 days pass then.. whats going on ?
Regards: VamTam
Is it possible in the theme options to add buttons where the ‘free quote’ and ‘call us’ text is? is that an out of the box option or need custom coding to do so?
Hi there, you can add a button from the drag and drop editor. Regards: VamTam
Into the header area I can?
Yes
In testimonials page it is written in placeholder that “Write us something nice or just a funny joke…”
Please help me how do i change that.
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
