62 comments found.
I already have a shopify site and would like to change the graphics with Oars theme, I would like to know if it is possible to customize the theme and publish only when it is finished. Thank you
Could you please explain more about “change the graphics”. There are 2 way to change:
1. change the color, typogarphy, banner, options,...
2. change the layout (move or add new layout), change or add the new function,...
Thank you.
I try to explain myself better, I already have a theme and I would like to replace it with the Remi theme, but while the new theme will be modified with the new contents, I would like to continue to see the old one by publishing only the new one when it is complete. I ask this because in the instructions you say that it must be published immediately and this is my first shopify site. Thanks
We think you are asking about the Shopify core function about the Theme manager. In Shopify, you can view/edit the publish or draft theme anytime.
If you have any questions about our theme, such as change color, typography, theme functions, please help us open a conversation https://kalathemes.kayako.com/ the Technical support staff will help you more. Thank you.
Hi, I need to help with login/sign-in pages. Customers fill the login or sign in forms, then complete the captcha code process. But they always see the login or sign in the form again although subscribe to the website. They don’t pass the payment screen and cannot see their shopping cart. We need help to arrange asap! Thank in advance,
www.mevsimkutusu.com
Did you active the Customer account in the Settings > Checkout area?
You can report this into https://kalathemes.kayako.com/ and the Technical support staff can help you more. Thank you.
Hi Team, I like your theme design & thinking to purchase this theme. And, have a few questions like – Can I customize the theme by own? , and, if we customize and if some error will occur during customization then you will able to give support or not.
and, what if we install this theme to the Shopify backend and some it may cause the error. Will we get a refund or not?
Let me know the answers as soon as possible. Thank you,
You can customize anything in the Customize of Shopify. We will support when our theme function take error. But we don’t support when the error come from your change such as added Shopify App, added 3rd party code or changed our source files. Thank you.
hi, why i can’t see maps in contact page? Have i to set Google Maps API in theme options?
Thanks Andrea
Please submit your question into support system https://kalathemes.kayako.com/ the Customer support staff will help you more.
Please help us note about the Support Response: We are working from 9AM to 5PM, GMT+7, Mon to Fri. When your question come to our system and the Customer support staff will answer it as soon as possible follow the timeline above. They will process ticket/conversation in queue (first come first serve). When your question come to our system at out of office time or weekend, it will be hold to next working day.
Hello, I want to buy your theme. but i have some questions : when using mobile, can costumer add to cart without leaving the current page ? there is a quick view but it dosen’t work in mobile…I can do it when i use the wishlist option but how can it works with add to cart ? also, the wishlist option have an issue with “quantity’, we can’t choose the quantity that we want. please advice
The Quickview don’t work in the Mobile, because the screen view too small to show all product information and add to cart. The Wishlist work because this is only the notifcation.
For more questions, please help us submit question into https://kalathemes.kayako.com/ Thank you.
Hi please let me know where can i edit product page => Additional Info
Which edit do you want change in this area? Because the content of Additional Info will appear in the Additional Tab in bottom. Thank you.
Hello, i cant find or see the contact pages version 1,2 and 3? contact page is empty also
Please make sure our theme in your site is Live/Publish status. Because Shopify Page only get the template suffix of the Live/Publish theme. Thank you.
How can I enable Advanced Product Filter I cant find it on the back end ? I have oars-3-r10
You can follow the guide https://themeforshop.com/manual/oars/#collectionfilter
If it still don’t work, you can report to https://kalathemes.kayako.com/
Thank you
Do you have RTL support? Looking for support for Arabic and Hebrew
Thanks for contacting us. The theme don’t support RTL layout.
We recommend https://themeforest.net/item/everything-multipurpose-premium-responsive-shopify-themes-fashion-electronics-cosmetics-gifts/13817698 this theme support RTL layout.
Just purchased the theme. I can’t find where to add Google Map API. Can you please help ?
Please submit your question to https://kalathemes.kayako.com/ then the Technical support staff will help you more. Thank you.
Hello! Planing to buy Oars 7 Fastest UI/UX. Have few questions. 1. Do you have banner section for it )where we can put information about shipping and so on=. 2. Can we also add Information Top Panel )with phone number, e’mail and social icons). 3. How many layouts for product page do you have? Thanks
Please help us check your question with our live demo. If you found it, the theme package will include these features. Thank you.
Dear, I have just purchased the theme and I am trying to upload the zip file but it says zip does not contain a valid theme: missing template layout/theme.liquid. Thank you for your advise. Nicole
We think this is the first time you purchase the theme from Themeforest. So that you uploaded directly the downloaded package without extract/unzip it! Then rate us 1 rate rating when it’s fail.
The downloaded package include Shopify theme package, Documentation and Change log file. So you need extract it first..
Please help us check it again. Thank you.
we are experiencing this issue “data-vocabulary.org schema deprecated” do you have a fix on this? We are using your theme on our Shopify store. Sorry duplicate post.
Our theme used some schema syntax as our best for the theme. We can not help you fix any error, because this is your change (add new elements into our source) and we don’t provide support about the SEO. Thank you.
hello, I bought the theme its perfect but The currency keeps changing when we click on the products and I cant find where to upload the header pictures for the contact, faq pages and so on. Need help pls.
Please help us report these questions to https://themeforshop.kayako.com/ the Technical support staff will help you more. Thank you.
I have a lot of this messages in some pages : translation missing: es.layout.header.currency Translation Missing: Es.General.Breadcrumbs.Home How can I change that ? also In the section of hard numbers like 100 visitors the text is still green and I don’t know how to change that color I tried everything in the color settings.
Did you go to the Translate Editor (Action button) to update the translate text? You can contact with Support staff here https://themeforshop.kayako.com/ they can help you more. Thank you.
Downloaded the theme and it is not working
here is the error that comes up: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
It caused by you don’t extract/unzip the package! Try with solution https://themeforshop.kayako.com/article/5-upload-install-take-error
thank you! helped!
why do the map block says “for development purposes only”
Could you please give your website address to check it? We think your site need an API Maps to to work. Thank you.
You can open a conversation https://themeforshop.kayako.com/ to contact with Technical support staff. Thank you.
www.goodlunchkits.com. e-mail: info@goodlunchkits.com
We checked your site have Front-end password access. Please open a conversation https://themeforshop.kayako.com/ to contact with Technical support staff. Thank you.
Any questions about our theme such as Pre-sale questions or report errors, please help us open a conversation here https://support.themeforshop.com/conversation/new
Thank you 
Hi, is it possible to try the theme before purchase? Similar to how it works on the shopify theme store? Thank you.
Thanks for contacting us. Our theme don’t support Trial/Test mode. You only have the theme package after purchase and download our theme.
We guaranteed our theme will work in your site look like our live demo. If it take error, we will check and fix it (errors caused by our theme, not related to 3rd party code conflict). If not, we will refund your money. Thank you.
hello,
Hello, I have an issue regarding price change : I have defined the price of my products 11.99$ but it shows 8.9 on the single product page
https://futuristic-healthy-meal.myshopify.com/check the collection the all tab and click on any product the price will change, the price decreases after clicking on the product
We have just checked https://fhmeal.com/products/butter-chicken-with-coconut-jasmine-rice and it show $11.99 CAD screenshot https://i.imgur.com/yKczBef.png Thank you
We will contact with the Support team about it. But as previous check, we don’t got this error!
We have just checked https://fhmeal.com/products/butter-chicken-with-coconut-jasmine-rice and it show $11.99 CAD screenshot https://i.imgur.com/yKczBef.png Thank you
Hello,
There was issue regarding price but it was solved thank you, So this comment is for a different topics which i have just mailed.
Thank you so much for the previous topic it helped.
Thank you. You can contact with Technical support staff for more question here https://shopifysupport.kayako.com
hello, i have rated your theme 5 star, for the support and design. There are some more changes i have send please check your mail
Thank You
Thanks for your review. The Technical support staff will answered your question as soon as possible.
Hi, I’m planning to buy the theme, one question: Does the theme support spanish as main language?
The Main language is English. But the theme has Translate Editor, you can use it to translate your site to your language. Thank you.
