670 comments found.
Does it support Wp Rocket
The theme is fully compatible with WP Rocket. You can configure as follows: https://thembay.com/speed-up-wordpress-theme-with-wp-rocket-full-guide/
Thank you for the reply. please help me with this ticket on urgent basis int his ticket.Ticket tracking ID: HLG-XA4-LB3V . Its on a live website and im facing bad pressure . Please help
We will check it soon
Dear Respected Author,
Your work is really awesome, and I’m very interested.
We want to launch a site with vendor functionality, and your theme seems very promising.
My question is … Can you please suggest the best VENDOR Plugin compatible with your theme.
Mean to say, which will be the best vendor plugin, you could suggest to me, which we should implement in our woocommerce store.
Our main concern is speed, and good features and mainly scalability, so kindly guide accordingly.
Thanks 
Hi,
Thank you for your interest in our theme.
1. The theme is compatible with Dokan, WC Marketplace, WCFM and WC Vendors
2. We have no research on the best speed when using one of the above plugins
3. It depends on your experience with those plugins. For example, you often use Dokan, you will use it faster and easier
I do import all demo data. Marketplace v1. Successfully imported but not the images. How to resolve this?
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
I did yesterday.
The support team will reply to you soon.
Hi, i like your theme but i have a question ,if i need implement a Dokan pluggin, i could use the regular license?
Sorry, I don’t understand what you mean. The theme is compatible with Dokan, so you can install Dokan for free or premium
Is there any option to display cart button always below the product thumbnail (everywhere except single product page)?
Hi, Want it to always show like this? https://prnt.sc/tl580o
Yes, that is right, atleast cart button is visible always so User don’t need to hover product image.
There is no such option. But just a simple CSS, we can make it display
Would be great if you include this as a new layout in upcoming version.
Yes, we will look into that in the upcoming updates
Do you provide any test drive account to check the backend?
Currently does not support that. You can buy the theme to try out. The refund policy is extremely easy
There’re errors while installing plugins for the theme. “Warning: sprintf(): Too few arguments in C:\wamp64\www\prology\wp-admin\includes\class-bulk-upgrader-skin.php on line 152” Next to every single plugin. Done everything according to documentation yet still
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello there. There was a problem in the system. can you help me please there is such a problem when I record something. whatever i do. something is coming like this
not alone here. this is the case in all sections. this happens when we update
Please send the ticker here: https://tickets.thembay.com/
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how does one edit ( Report as abuse option) that appears on a product when you want to add to cart?
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Hello, On the Preview page I saw Demo Dark – Coming Soon.
This is something I would be interested in.
Any idea when it will be available for “Preview”.
Thanks
Sorry, it is still in the plan. Therefore it is not possible to publish the exact time
Hi, I’m using Loco Translator Pro. But I’m receiving 403 error when saving the translatio file. I contacted the plugin developer. and below is their reply: “It seems like your active theme contains some special characters due to these characters Firewall blocking ajax request. ” They have tried with WP default theme translation works fine.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Would like to ask, Under My Account Page of Woocommerce, there’s ultimate affiliate pro plugin will be showing new tab ‘Affiliate’, however the menu color has changed to theme color, may I know how do I edit it to skip the theme color – pink applied on the menu bar of ‘Affiliate’. You can refer to my screenshot below.
https://s103.photobucket.com/user/OnceLove_2006/media/Screenshot%202020-07-12%20at%2010.08.56%20AM.png.htmlKindly let me know if there’s anything you need from my side.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
I would like to make it for Shopify. Are you interested? My email is artur.sulkowski.1996@gmail.com.
Please check your email 
Presale question:
Open this page: https://elementor.urnawp.com/fashion/shop/?display_mode=grid&product_columns=4&product_archive_layout=full-width&ajax_filter=1Hover image an click on “add to cart”. The product will go to cart with ajax and without reload the page. And lightbox will tell you: product added to cart.
But now open the product detail page and click on add to cart button:
https://elementor.urnawp.com/fashion/product/fashion-du-jour/The total page will reload and an top text give you feedback: “View cart – Morning Harvest” has been added to your cart”
Why no ajax add to cart/without page reload? Is it possible to have ajax based add to cart in product detail page?
Hello tussibag,
Thank you for your interest in our theme. The ajax single product feature doesn’t work perfectly with many plugins package. We did not add it.
You can add ajax single product as follows: https://elartica.com/2017/08/03/woocommerce-ajax-add-cart-single-product-page/hello,,,how to delete cart icon on mobile ?
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello, I would like to have a dark combination like Black & Gold.
Is it possible to change the theme like that?
Hi, May. But it will take a bit of Custom CSS. We will support you to do that
hello , i would like to ask to custom header and footer service but your site not respond for any ticket submission
I have checked: all your tickets have been answered. So you can leave your request on a ticket. We will consider it
My friend what i am saying i can’t submit any tickets on your system submit button not working
The ticket system still works well. Please try again
Is it possible to update the cart automatically with Ajax Cart plugin on this theme?
I have not checked. But you can try. If there is a problem please let me know via Ticket
Live demo is not working, it says: This site can’t be reached
I have just tested the demo, there is no such problem. Can you check it again?
Hi, Yes, now working. I would like to use WCFM PRO plugin.
1. Which template suits for WCFM and does all WCFM plugin features supports? 2. How easy to make design changes for HTML/CSS designer? 3. Does the template have Vendor, Customer, Driver Dashboard pages design?
Can i use the wrodpress admin with out WPBekary and Eliminator plugins? Because i love to use Classic editor only.
Hi,
1. All skins are compatible with WCFM
2. You can change it with Custom CSS: https://docs.urnawp.com/#options-custom
3. Yes
4. With some Page like homepage: You must edit with WPBakery or Elementor
Can you list the pages which must edit with WPBakery or Elementor? Do i need to buy these plugins separately?
1. Home page, Contact, About.
2. It is the Bundled Plugins. You do not need to purchase them separately
I would like to have a location search, so from home page customers enter zip code or address and then list the stores nearby his location will shown, then customer select the store to buy products. Is it possible in your theme or in WCFM?
If WCFM supports that it will work fine. We only support maximum compatibility with WCFM
Thank you. Do you have any themes for LearnPress? Because i love mobile version of this theme.
Sorry, We do not have any theme to do with that plugin
You do theme customization work?
Do u have any theme for News website?
1. Depending on the job, because we don’t have many employees to do it
2. There are currently no such themes
Thank you
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hi. Can Urna theme use the menu at the bottom of Puca’s ( Mobile layout ) Thank you.
puca or besa ’s mobile botoom menu is popular and practical
You can configure it by follow our document: https://docs.urnawp.com/#use-footer-mobile