736 comments found.
There seems to be something wrong with Revolution and the new Wordpress version 5.5, can you confirm this? Currently not possible to login.
Please update your theme to latest version 
We installed jQuery Migrate Helper to check for some issues, it gives the following message for Revolution:
/wp-content/themes/revolution/inc/admin/option-tree/admin/assets/js/ot-admin.js: ‘ready’ event is deprecated
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com with your login details?
Isn’t this a general deprecation of the ot-admin.js file inside the theme? Will this be updated?
Probably, but we do not provide technical support here.
Hi, is there an eta on 5.5 compatibility issues? All my sites are currently broken.
Please update your theme to latest version
Hi, the sites are on the current version, is there an update you’ve just released or are releasing?
Yes, the latest version is 2.3.0
Ok, there doesn’t seem top be an option to update to 2.3.0 have you literally just uploaded it which might mean there’s a delay or might I have some other problem?
Your WP installation checks for the updates in intervals
Raised a ticket. Seems to be an issue with WordPress 5.5 breaking things!
We are updating the theme for WP 5.5 compatibility
Hello, Is there a way to change the search results page from one column to a grid layout ? thank you
for woocommerce product
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
Is it possible to request a video option (lightbox, like in the North theme) to add to woocommerce products in the Revolution theme? Thanks! All the best, from Joris
Thanks, noted
The Elementor “compatibility” is misleading. Feel like we should be able to get a refund for this purchase. The purpose of buying an “elementor compatible” theme is so you can use the pages out of the box with Elementor.
At the very least, there should be some obvious text on the Themeforest product page that says something like “Our theme does work with Elementor, however, the theme demo was built with WP Bakery. For this reason, you will not be able to use the demo pages with Elementor out of the box.”
Nothing even remotely close to this is on the product page. I love the theme. But, I don’t want to start from scratch. And, I don’t think I should have to. This theme is being promoted in a very misleading way.
We do not advertise/say that Elementor is used for the demos on our product/demo pages.
It is stated as compatible same as it is stated for other plugins.
Hi, great theme. I noticed that after your last update load button works only once in all demos with more portfolios. https://revolution.fuelthemes.net/revolution-portfolio-simple/
Hi there, that’s because all portfolios are loaded.
Hello, there is definitely more portfolio to load.
Hi there, there is no portfolio left on the demo site.
Hi, is it possible to install this theme two onto domains with the standard license, if both domains are for personal use, on the same server, and the same end user (myself)? The T&C’s are not clear on this as it’s only one end user. Thank you.
Unfortunately, each license allows for 1 production website.
Hi there,
As someone else has mentioned, is it possible to change:
“Each line will be considered a list item as well as commas.”
On the Icon List Block. This makes it really restrictive as we can’t use commas, can it be changed to ’;’ or similar? I don’t think each line AND commas is necessary.
Otherwise a great theme.
Many thanks,
Zak
Hi there, thanks for the compliments. We can show you how to change that on our support forum.
Love the theme – just a question about Video light boxes. Currently i have a video light box to a Vimeo video – when i press the play button, light box appears but the video doesn’t automatically play. Is it possible to have it autoplay after pressing the play button?
Hi there, I think you can add ?autoplay=1 to the video url. Best,
HI thanks for the response. Thought that actually doesn’t work.
Hmm, not quite sure if there is any other way, it is related to the embed url.
IS there any changelog for 2.2.2 and 2.2.3?
Thanks
Thank you, updated changelog.
Thanks
Any changelog for 2.2.4 and 2.2.5?
Updated
Hi, Can i upgrade my hosting to PHP 7.4? Is it safe?
Hi there, yes, Revolution is compatible with PHP 7.4.
I’m facing trouble with my website, shorturl.at/gFNRX
It gives an error and it says that the theme causes the problem. I have removed and installed the theme plugin again, then it works fine for 16 hours or so then it shows an error message as you can see now. I don’t know how to solve it or what’s that causing that error. this happens now third time. I haven’t changed anything inside the theme or Wordpress.
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
My support license has expired. Are you fucking serious that you can’t provide help neither in your wbesite contact form or here and that we must pay $42 again to get support. You guys are a fucking joke you should be banned from selling junk to people on themeforest.
Unfortunately, we cannot help you unless you extend your support as per Envato rules: https://help.market.envato.com/hc/en-us/articles/208191263
Is there a way to stop the browser scroll when clicking product tabs?
And a way to stop zoomImg? I have options set to lightbox, but the zoom continues on image hover.
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
Not sure why @fuelthemes would want me to open a ticket just to tell me “This is currently not possible without extensive code customizations which are beyond the scope of support.”
I’ve solved the zooming image myself by adding .zoomImg{display:none !important;} in Theme Options > Misc > Extra CSS.
Hi there, we do not provide support on item comments. Glad it is solved
You didn’t provide support for this via the ticket either? You could have saved us both time just saying it’s not possible, on the comments.
We are not technical support here, so we do not know if it’s possible or not. That’s why you need to open a support ticket.
Hello, Having issues uploading custom fonts to my wordpress theme. There’s an integrated module that allows you to add your Adobe Typekit ID, however my font is custom and is not in the Adobe library. So it does not work this way. I know there’s a way to upload it in the .css, however since I’m familiar with strict HTML5, the PHP files are confusing. Could anyone help out? Thanks!
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
hi, I need to know if support will cover this issue first? since I need to renew support. this costs as much as the theme.
Yes, the support covers this kind of help.
Can this product/theme be uploaded to Wordpress.org successfully with all the required plugins? Or is it only compatible with Wordpress.com?
Replied to your other comment.
Hello. mobile-toggle-holder style 3 and style 4 have initial class “active”. so no chance to add own different css to closed and open menu toggle. is that on purpose or can this be fixed with update, because style 1 and 2 there i active only when menu opened? We would like to use style 4 but found this issue when checking the demos. Anyway, we maybe will find a developer to fix it with small js snippet and buy theme if this wont be changed because we love the theme.
I forgot to ask a question which is mandatory for our project. Is it possible to insert html into loco translation strings? We have experienced themes where it worked and others where it did not. Please see: https://wordpress.org/support/topic/html-in-transaltion-field/
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
Map is not working
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
The new revolution-cubes demo is also not responsive! It looks bad on mobile, but also on MacBook 13” the background image is cut and space between “Request a quote” and “Pricing Software For E-Commerce” header is too big. Also, the right part of background image is not visible. When you are going to fix it to make responsive? Thanks!
I am not sure why you need us to fix the demo, you can easily adjust these using the page builder to your liking.
Thanks, but it’s global issue in your theme, so it’d be nice if it’ll be fixed globally.
Since those are individual elements, there can be no global fix. It has to be on the elements itselves.
OK, but this is for your benefit – your theme will be better selling if new Cubes demo will be more responsive, as currently there are obvious errors in the responsiveness if Cube version
Hi! When new demo revolution-cubes will be repaired for mobile? It’s not mobile friendly, all elements looks horrible on mobile!
Hello, is there a solution to remove Adobe Typekid? Found this script in my websites source code: https://use.typekit.net/ije8fph.js?ver=2.2.0
Yes, you can manage your Adobe Fonts from Theme Options > Typography > Font Support.
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