81 comments found.
I am interested in the option of home 4; how can I have it like this without the other options is that I do not see in WordPress how I can edit it.
Hello JWSteam! A question about the portfolio – if I go on adding my own images in the portfolio (which works straightforward as in your manual) should I erase demo images as I go? I did that once and lost the configuration of Masonry 1 template. I see I can go to WP Bakery and change settings not to lose templates – is that the way to go? Or should I replace your demo image posts with my own? Happy for enlightenment:-)
Hi,
You can upload it directly. So, you don’t need to replace the demo image.
Please, add new here: https://prnt.sc/uloqug or you can change some images.
Regards, The JWSThemes Support Team
| Support |
Thank you for quick reply, how sweet of you! I knew where to add my images under the portfolio to the left, that’s super simple and clear, it was actually not my problem. But I don’t want the demo images to show in my portfolio so what do I do? If I erase them from the portfolio page shown in your screendump the the Masonry 1 grid is gone too, replaced with a new masonry 1 based on the size of my images! How can I exchange images without losing the grid formats? When I try to edit the portfolio with WP Bakery it just gives me a square format in Masonry 1 option after removing demo images, how come?
Not able to get import data content. Talked with Godaddy too. They are not able to solve this. I’m using Wordpress hosting on Godaddy. Please help.
Still getting error.. Below is the log of my debug file:
[21-Sep-2020 18:09:31 UTC] PHP Notice: Undefined property: Vc_Updater::$title in /var/www/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
[21-Sep-2020 18:09:34 UTC] PHP Notice: Undefined property: Vc_Updater::$title in /var/www/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
[22-Sep-2020 06:26:43 UTC] PHP Notice: Undefined property: Vc_Updater::$title in /var/www/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
[22-Sep-2020 06:26:44 UTC] PHP Notice: Undefined property: Vc_Updater::$title in /var/www/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
[22-Sep-2020 06:27:34 UTC] PHP Notice: Undefined property: Vc_Updater::$title in /var/www/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
[22-Sep-2020 06:44:37 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:44:37 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:45:05 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:45:24 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:45:24 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:45:27 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:45:31 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:45:40 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:45:41 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:45:48 UTC] PHP Warning: sprintf(): Too few arguments in /var/www/wp-admin/includes/class-bulk-upgrader-skin.php on line 152
[22-Sep-2020 06:46:39 UTC] PHP Notice: Undefined property: WPaaS\Log\Components\Plugin::$plugins in /var/www/wp-content/mu-plugins/gd-system-plugin/includes/log/components/class-plugin.php on line 113
[22-Sep-2020 06:46:40 UTC] PHP Notice: Undefined property: WPaaS\Log\Components\Plugin::$plugins in /var/www/wp-content/mu-plugins/gd-system-plugin/includes/log/components/class-plugin.php on line 113
[22-Sep-2020 06:46:41 UTC] PHP Notice: Undefined property: WPaaS\Log\Components\Plugin::$plugins in /var/www/wp-content/mu-plugins/gd-system-plugin/includes/log/components/class-plugin.php on line 113
[22-Sep-2020 06:47:06 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /var/www/wp-content/plugins/unyson/framework/includes/hooks.php on line 229
[22-Sep-2020 06:50:02 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /var/www/wp-content/plugins/unyson/framework/includes/hooks.php on line 229
[22-Sep-2020 06:51:03 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /var/www/wp-content/plugins/unyson/framework/includes/hooks.php on line 229
[22-Sep-2020 06:55:18 UTC] PHP Warning: Illegal string offset ‘wc-sidebar-detail’ in /var/www/wp-content/themes/kloud/woocommerce/single-product.php on line 19
[22-Sep-2020 06:55:18 UTC] PHP Notice: Uninitialized string offset: 0 in /var/www/wp-content/themes/kloud/woocommerce/single-product.php on line 19
[22-Sep-2020 06:55:20 UTC] PHP Warning: Illegal string offset ‘wc-sidebar-detail’ in /var/www/wp-content/themes/kloud/woocommerce/single-product.php on line 19
[22-Sep-2020 06:55:20 UTC] PHP Notice: Uninitialized string offset: 0 in /var/www/wp-content/themes/kloud/woocommerce/single-product.php on line 19
[22-Sep-2020 07:21:58 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /var/www/wp-content/plugins/unyson/framework/includes/hooks.php on line 229
Please, check your PHP version. It should 5.6.x or greater. Please, let us know your PHP version.
Hello all, I have successfully installed theme but option under menus are getting overlap and add to cart button is not working.
Hi,
Please, use 1-Click import all demo data. It will import demo data and same 100% live site.
add to cart button is not working. Please, send your website here. We will check and let you know. How to check Add to cart function: - Disable all plugins, enable default theme and WooCommerce. Then, check ‘Add to cart’. - Switch to Kloud and continue to check.
Regards, The JWSThemes Support Team
| Support |
Thanks a lot for your active support.
Hi,
We don’t support for free WordPress theme. This item is available free until October 02, 2020 23:59 AEST +10:00! By downloading this item, you agree to the terms of the Regular License. Support and updates are not provided for free files.
However, we can send some guides to you if it is related to how to use it.
Regards, The JWSThemes Support Team
| Support |
Hello, why the page of My account dont working ? It display a shortcode error. Thanks
Hello, first of all let me congratulate you for a very complete template. The second thing I wanted to say is that the title of the woocommerce categories has titles that do not correspond. It seems that the name of the last product uploaded appears. How could I edit this title? Thank you for your help.
The content section class is “page-breadcrumbs text-center”
Thank you for your help!
Hi! I’m trying to reinstall your theme in a new staging copy of my website to return to the default settings. It’s not working – you cannot edit the theme from the top panel on each page and the WP bakery options on the page are missing. Isn’t it possible to install it more than once? Thank you for any info on this that can explain what is happening!
Hi, I have problem with Demo Content install “The execution failed. Please check error.log” I’ve tried to edit php.ini but couldn’t resolve it, could you help please
Hi,
This is problem hosting. Please, contact to support host and request change it.
Please, increase max_execute_time to 90 or 120
To change the maximum execution time for your PHP scripts, follow these steps:
Log in to your account using SSH. Use a text editor to add the following line to the .htaccess file. Replace 30 with the maximum execution time value that you want to set, in seconds: php_value max_execution_time 30 Save the changes to the .htaccess file and exit the text editor. To verify that the new setting is active, create a PHP test file that contains the following code in the same directory where the .htaccess file is located: <?php phpinfo(); ?> Load the test file in your web browser, and then search for the name of the directive. The Local Value column should display the new setting that you specified in the .htaccess file.
Regards, The JWSThemes Support Team
| Support |
HI, WordPress is unable to install your theme because the zip file is missing the style.css stylesheet , i have import the right ZIP file ( kloud-creative-wordpress-theme/klound theme/kloud.zip) however same error appear
Hi,
Please, click Download it for free! then Unzip the package and continue unzip it. here: https://prnt.sc/uep5rt
File here: kloud-creative-wordpress-theme/klound theme/kloud.zip
That mean, unzip 2 times.
Regards, The JWSThemes Support Team
| Support |
Hi, i did exactly what you said however, the same issue appeared
Hi , please find the video in the below link
https://we.tl/t-fQL1yAmeVtAny updates ?
Hi,
You install a wrong file zip. Please, unzip more file here: https://prnt.sc/uj83r2 You will see this folder and install only WordPress theme. here: https://prnt.sc/uj81l8 Only install WordPress file: themeforest-WAt46rDD-kloud-creative-multipurpose-wordpress-theme-file-and-license20200901-24407-f96w0i/kloud-creative-wordpress-theme/kloud theme/kloud.zip
I reply an old comment here: https://prnt.sc/uj820x Please, only find kloud.zip
By downloading this item, you agree to the terms of the Regular License. Support and updates are not provided for free files.
Please, hire a freelancer. He will help you.
Regards, The JWSThemes Support Team
| Support |
Making a portfolio page I inserted my own images (from the portfolio option in the lefthand column on admin page) and deleted the demo images. But now it seems that the whole gridsystem is gone for the masonry options. All the images inserted are the same rectangular size? How do I get back to the masonry grid? And also how can I change so that my images inside the grid will not be cropped? Thanks again!
How do i enable it for full page width.. now it is like only half content is visible that has been imported from the demo content
having issues with one click demo install. one or two tables not found.?
Hi,
Please, use 1-Click import all demo data. Please, see similar video from description of item.
When you use 1-Click. All demo data will import and 100% same live site.
Regards, The JWSThemes Support Team
When I tried used the 1-click demo import, I had the issue of one or more tables in database issue, it needs to be repaired.
I tried using the manual import, it work fine, but I have the same issue as @mygiftbox. Not all the home page is full page width and the dropdown menu is messed up.
Hi,
Please, upgrade PHP version to 5.6.x or greater, mySQL version 5.6.x or greater. ask to your support host and increase max_execute_time >=90. Some value should increase by support host.
Then, you can use 1-Click import All Demo Data again.
Regards, The JWSThemes Support Team
| Support |
Hi there! Beautiful theme! But I cannot seem to find any way to make the footers visible, yet less to edit them. Your online documentation doesn’t make it simpler as I can’t access them in any other fashion than code following the instructions to go to the visual composer. Shouldn’t you be able to edit them on the backend of each page? Now the header and footer options are just the layout options but you can’t change any content? Your demos also show social media follow icons in headers or footers which are nowhere to be found as an asset in WP Bakery or as a customize option within your theme? Greetings!
Hi,
First, you should enable the customize option of WPBakery Page Builder. here: https://prnt.sc/ugqzmp
Some footer layout: https://prnt.sc/ugqzwc Please, find and change it
Regards, The JWSThemes Support Team
| Support |
Aha! I found it, thank you!
Sorry, I didn’t understand how to hide (take off) the footer section completely if I don’t need it? Thank you!
How to install Demo Data such as http://preview.themeforest.net/item/kloud-creative-multipurpose-wordpress-theme/full_screen_preview/21298748
Hi,
Please, use 1-Click import all demo data. Please, see similar video from description of item.
When you use 1-Click. All demo data will import and 100% same live site.
Regards, The JWSThemes Support Team
Is this theme compatible with shopify
Demo Data is not imported successfully. I have found an error when i am importing demo data. Please check here: https://prnt.sc/uf4v20 . Please see the screenshot & give me a solution as soon as possible.
Hi,
This is problem of the host. Please, check error.log. Problem main: max_execute_time should 120. Please, request increase that value to your support host. Some value doesn’t effect when you change it via .htaccess, php.ini, wp-config.php. So, you should contact support hosting.
Requirement host: WordPress version 4.6 or greater PHP version 5.4.x or or greater max_execute_time 90 or greater WP_MEMORY_LIMIT should 512M or or greater
You can install it on new hosting. We tested importing and it works perfectly.
Regards, The JWSThemes Support Team
| Support |
Is Kloud support RTL ? is it available with Arabic website?
thank you, i’ll try it and contact you if i find any issues….
Getting an error missing style.css, I have downloaded and if i unzip I dont see any “kloud.zip” folder. I have unzipped the folder
Hi,
Please, click Download it for free! then Unzip the package and continue unzip it. here: https://prnt.sc/uep5rt
kloud-creative-wordpress-theme/klound theme/kloud.zip
HI, WordPress is unable to install your theme because the zip file is missing the style.css stylesheet.
Nevermind – user error 
Theme template supported elementor?